Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6
(7,357 Reviews)
Rating breakdown 7,357 reviews
5 Stars
5,729
4 Stars
869
3 Stars
253
2 Stars
162
1 Star
344
86%of customers recommend this product.
(
3,253 out of
3,769)
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5
Easy, compact coffee maker that delivers great cof
on February 24, 2026
Posted by: DoraZ
[This review was collected as part of a promotion.] I’ve been really enjoying this machine. It’s compact and clean and looks super modern in my kitchen. Brewing is super easy, just put the pod and push it. Every time it gives heavy crème which is so good. Maintenance is very easy and I use it everyday now.
Written by a customer while visiting Nespresso USA
Customer Rating
4
Gourmet coffee brewer that impresses
on February 24, 2026
Posted by: DelaneyF
[This review was collected as part of a promotion.] I am so happy I was able to test the Vertuo Next. As an avid coffee drinker, this product delivers smooth and delicious coffee. The brewing process is simple, just add water to the tank and a pod to the top and the machine will do the rest! You don’t need to select a size or anything.. the machine will sense the pod and know the correct brew. I tested it out with a coffee pod (7.7 oz) and used a measuring cup to see if I was getting an accurate amount with no work and tada! I am very pleased with the product output. However, before my successful brewing, and right after I set it up, I went to read the manual and there are really no details on how the machine works. I had to google it to make sure it was as simple as I thought it was. For example, when using, you have to turn it on and then when you first hit the brew button there is like a 10-20sec warm up time and then you have to hit it again for it to actually brew. I wish there was a simple like 5 step guide included that just clarifies that. I saw online there is an app you can connect to the machine too to figure out when/how to clean it, which is great because again, the manual I got in the box was limited on details. Overall though, I am super happy with this machine and I hope it continues to hold up! More great coffee from home ahead!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Love!!
on February 24, 2026
Posted by: JasmineN
[This review was collected as part of a promotion.] I recently got this machine and I look forward to using it everyday! It’s super easy to use and I love the variety of cup sizes it can make. The espresso tastes rich and flavorful, which is the perfect wake me up in the mornings.
Written by a customer while visiting Nespresso USA
Customer Rating
3
Okay machine
on February 24, 2026
Posted by: LinhdanN
[This review was collected as part of a promotion.] The setting is super easy. It feels sturdy and heavy. The drink is just okay, it has way too much foam instead of crema and the taste depends on what pod you use. I had the double shot and it taste like starbucks coffee, and my friend got the latte and it’s meh.
Response from Nespresso USABy Allison, Customer Service, February 25, 2026
Thank you for your review. If you ever need assistance with a Nespresso machine, please do not hesitate to contact us through our toll-free number, 800-562-1465. Thanks!
Written by a customer while visiting Nespresso USA
Customer Rating
5
Delicious and easy coffee at home! So quick!
on February 24, 2026
Posted by: AudrinaN
[This review was collected as part of a promotion.] The Nespresso Veruo Next is AMAZING!! I am not exaggerating when I say that it has changed my life. I can now make quick, delicious coffee at home, any time of day. I absolutely love starting my mornings with a fresh cup of coffee, and it has become a wonderful new routine for my husband and I. We get to share the first few moments of the day in the kitchen together before with delicious and easy coffee. I love not having to wash a coffee pot or clean out grounds too. The pods are so easy to use and we got the Starbucks variety pack to try. The machine is quiet and quick, I really can’t recommend the Nespresso Vertuo Next enough!! I love the materials and the grey style of the machine, it’s super sleek. I’m such a big fan of the Vertuo Next!
Written by a customer while visiting Nespresso USA
Customer Rating
5
The Nespresso machine
on February 24, 2026
Posted by: LizM
[This review was collected as part of a promotion.] For me, The most important part of any coffee machine is the taste it delivers, and the Vertuo Next absolutely excellent in this department. The Nespresso Vertuo pods produce coffee with a rich aroma bold flavor, and luxurious creamy that rivals any coffee. Whether I’m making a smooth espresso or a full-bodied mug of coffee, the quality is consistently excellent. The Nespresso machine definitely makes my morning incredible- I love it.
(click to see the video)
Written by a customer while visiting Nespresso USA
Customer Rating
5
Expresso on the go is a must.
on February 24, 2026
Posted by: DarshS
[This review was collected as part of a promotion.] Expresso on the go is a must. You can customize your pod sizes on your phone through the app is very impressive. It’s takes up very minimal space. Easy to work with. Cleaning features is also a plus.
Written by a customer while visiting Nespresso USA
Customer Rating
5
Easy made coffee
on February 24, 2026
Posted by: KarinaR
[This review was collected as part of a promotion.] I just started using this coffee maker. It’s honestly became my go to when I want great coffee with zero fuss. You just pop in a pod, hit the button, and get consistently smooth, rich cups— from espresso shots to larger brews with nice crema on top. I love how clean and compact it looks on my counter, and it’s super straightforward to use every morning.
Written by a customer while visiting Nespresso USA