Customer reviews from Nespresso USA
Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Average customer rating
4.6 out of 5
4.6
(7,354 Reviews)
Open Ratings Snapshot
Rating breakdown 7,354 reviews
5 Stars
5,727
4 Stars
869
3 Stars
253
2 Stars
161
1 Star
344
86%of customers recommend this product. 
(
3,251 out of 3,767
)
Best Buy Privacy Policy
Customer Reviews for Nespresso - VertuoPlus Deluxe by Breville - Matte Black
Customer Rating
5 out of 5
5
Great Machine
on June 29, 2026
Posted by: Dalis
from Dallas, TX
[This review was collected as part of a promotion.] I upgraded from our previous machine— I am very happy with its performance, it has held up well to daily use. We run it empty once a week to keep the taste fresh.
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
So excited!!
on June 27, 2026
Posted by: oreo
from New York, NY
[This review was collected as part of a promotion.] I bought this a few weeks ago and it’s so perfect! Am going to bring to college in the fall so it was the perfect purchase! It does everything I need it to for dorm life!
I would recommend this to a friend!
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
5 years of amazing coffee! ☕️💞
on June 26, 2026
Posted by: HayleeJ
I have owned this Vertuo Next Coffee Machine for five years now, and it is just as consistent as the day I bought it! There is nothing easier than popping in a pod, and having the perfect coffee or espresso every time. It is something I can do with one hand, it is quick, and the pods are inexpensive and easy to access. I love this machine, and am ready for another 5 years with it! 💗
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Love the machine
on June 26, 2026
Posted by: AllyJ
I’ve had this coffee machine for years now and it’s the best. It’s so easy to use compared to other machines and you can make coffees or lattes depending on the pods. AMAZING
Written by a customer while visiting influenster.com
Customer Rating
5 out of 5
5
Amazing for a mom on the go!
on June 25, 2026
Posted by: CassidyC
As someone who is very picky about their coffee I LOVE my Nespresso Vertuo Next! Whether I’m using an espresso or a coffee pod it always tastes exactly how I want it. The one button brewing is so user friendly that even my three year old loves to help brew a cup. With two young babies I am always on the go I love that I can just pop my pod in, press the button, and my coffee is waiting for me as I am walking out the door. Cleaning and descaling is also very easy and the machine will let you know when it’s time to descale.
Written by a customer while visiting influenster.com
Customer Rating
4 out of 5
4
Nice machine
on June 24, 2026
Posted by: AndreaB
[This review was collected as part of a promotion.] The Nespresso takes up quite a bit of space compared to others I have used. I was able to put it together quite easy. I do like that it has a little cup disposal. It brews nicely. No major issues. The size is my only downfall.
Written by a customer while visiting Nespresso USA
Customer Rating
3 out of 5
3
Good but annoying
on June 23, 2026
Posted by: MuspikaA
[This review was collected as part of a promotion.] Does the main task of making coffee well. Coffee is made under a minute.
The only problem lies in the cleaning process. You have to fill up the water all the way even though the machine uses only a quarter of the water for the cleaning process. A very noisy process as well.
The machine also arrived extremely dusty (on the inside). Made me wonder if I received a used product or if the factory was very dirty.
Response from Nespresso USABy Nespresso USACustomer ServiceJune 26, 2026
Thank you for your review. We stand behind our brand so please contact us directly for any questions, comments, or concerns regarding your Nespresso machine or your experience. We're available at 800.562.1465.
Written by a customer while visiting Nespresso USA
Customer Rating
5 out of 5
5
Enjoy every coffee
on June 21, 2026
Posted by: KarynaY
[This review was collected as part of a promotion.] I use this Nespresso machine almost every single day. I love that you can choose any type of coffee that you want for that day so you don’t have to stick with the same type of coffee every day. You can also make any types of coffee so you can save money instead of buying coffee from store. I also love that this coffee machine is very small because if you have a smaller kitchen and not enough room for a bigger type of coffee machine then this Nespresso coffee machine is perfect for you. It’s small and compact and can fit almost anywhere.
Written by a customer while visiting Nespresso USA
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