Customer reviews from kitchenaid.com
KitchenAid - 21.7 Cu. Ft. French Door Refrigerator - White
Average customer rating
4.3
(497 Reviews)
Rating breakdown 497 reviews
5 Stars
278
4 Stars
141
3 Stars
38
2 Stars
15
1 Star
25
87%of customers recommend this product.
(
419 out of
484)
Customer Reviews for KitchenAid - 21.7 Cu. Ft. French Door Refrigerator - White
Customer Rating
2
Small freezer
on October 11, 2014
Posted by: Lpmm
from Undisclosed
Verified Purchase:No
[This review was collected as part of a promotion.] This appliance came with a new house we purchased. It a very small freezer. Unless you are careful with packages it is likely the freezer drawer will jam open. Be careful! Also, be sure it is leveled correctly or the doors will stay open.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Depth fridge
on May 6, 2014
Posted by: Jktm
from California, United States
Verified Purchase:No
[This review was collected as part of a promotion.] Happy with everything especially the extra features of alerting you when the door is left open and moisture control option. But it is too hard to clean the bottom of the freezer
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Posted by: DrTrish59
from Hendersonville, NC, USA
Verified Purchase:Yes
[This review was collected as part of a promotion.] If you are looking for a refrigerator that is built for efficiency but also gives you the flexibility to pack in different items as the seasons go along, then this is the one for you. Shelving is adjustable and drawers have individual temperature controls to enable moving from more vegetables (summer) to more cold cuts (winter/fall). The inside-the-unit spigot takes up NO room, yet you get to enjoy the convenience of cold, filtered water. I love my beautiful new KitchenAid!
Pros: Performance, Design, alerts you to an open door, Convenient Features, Innovative, easy to use
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
It hasn't been an energy-saver like we expected.
on November 19, 2013
Posted by: Ssuzie
from Vermont
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've had our new refrigerator 6 weeks. We like the design and features but have on multiple occasions inadvertently left one of the doors or drawer open. We noticed almost immediately that the doors didn't close with ease and we had to be quite deliberate to make sure they were closed all the way. Despite our resolve, it's kept happening and we've been the only ones using the kitchen. This morning I went to put something away, noticed the refrigerator temperature was 46 degrees though we hadn't hear any alarm and then had a very hard time getting the left hand door to close completely despite no obstacles in its way. We intend to address this with the very reputable store we bought it from.
Pros: Convenient Features, Design
Cons: doors don't always close tightly.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Fair Product with Water Filter Issues
on February 21, 2015
Posted by: mac08
from Saint Charles, IL, United States
Verified Purchase:No
[This review was collected as part of a promotion.] The fridge looks beautiful and we like the freezer on the bottom. However, the water filter (which is expensive) was not working properly and we had to take it out. The repairman said that it might be faulty and the cause of our system icing over, so he suggested we remove the filter. The fridge works now but with no filter and a new filter was not covered under the Kithchenaid warranty apparently. I wrote to the company who made the filter and they said it was the responsibility of the manufacturer of the fridge. I think it is ridiculous that we should have a new appliance and need to replace an expensive filter immediately and not know if a new filter will work in the fridge or not. I also think the design of having to open the freezer and get ice out and then open the fridge to get out water is wasteful and the product is not very energy efficient.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Posted by: Benjamin
from Toronto, ON, Canada
Verified Purchase:Yes
[This review was collected as part of a promotion.] this fridge design is awesome. Water and ice features are great and located in great places. The fridge is designed nicely so you can store alot in it.
Only down side is when you close your doors (french doors) the rubber between doors hides some white features that are not stainless steal and over wear and tear seems that the rubber may crack or bend
Only down side is when you close your doors (french doors) the rubber between doors hides some white features that are not stainless steal and over wear and tear seems that the rubber may crack or bend
Pros: Performance, easy to use, Design, Convenient Features
Cons: rubber between french doors may crack over use
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
In love with my Fridge
on February 25, 2015
Posted by: Maryfran
from Oshawa, ON, Canada
Verified Purchase:No
[This review was collected as part of a promotion.] I had my kitchen renovated and bought new appliances. I love my new refrigerator! The freezer compartment in the bottom is so convenient. The water line inside the fridge is an ideal location. I can see everything in my fridge because the shelves are wide and shallow .
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
New Refrigerator
on May 13, 2014
Posted by: NancyG
from Levittown, NY, United States
Verified Purchase:No
[This review was collected as part of a promotion.] I love my new refrigerator. It is 'space saving' on the outside, but plenty of space on the inside with adjustable shelves.
I am however missing 1 of the shelf liners which I have requested my dealer to order, but as of yet have not received
I am however missing 1 of the shelf liners which I have requested my dealer to order, but as of yet have not received
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com