Customer reviews from step2.com
Step2 - All Around Canopy Wagon - Red
Average customer rating
4.1
(38 Reviews)
Rating breakdown 38 reviews
5 Stars
23
4 Stars
7
3 Stars
2
2 Stars
2
1 Star
4
85%of customers recommend this product.
(
23 out of
27)
Customer Reviews for Step2 - All Around Canopy Wagon - Red
Posted by: Great wagon
Verified Purchase:Yes
Great wagon, assembly directions should be written out, not just pictures
I would recommend this to a friend!
Written by a customer while visiting step2.com
Posted by: MomMom
from Old Forge, Pa
Gender:Female
Verified Purchase:Yes
Our grandsons ( 2 1/2 & 8 months) love riding in their wagon. I love the canopy as it protects our precious boys from the sun!
Negatives: The assembly was not fun and the door is impossible to open and unfortunately having a door was one of the main reasons I chose this wagon.
Negatives: The assembly was not fun and the door is impossible to open and unfortunately having a door was one of the main reasons I chose this wagon.
I would recommend this to a friend!
Written by a customer while visiting step2.com
Posted by: Bren
from Texas
Gender:Female
Verified Purchase:Yes
Very sturdy little wagon. Little cubbies for toys. Cup holders and a canopy. What's not to like?
I would recommend this to a friend!
Written by a customer while visiting step2.com
Posted by: Great Grandmother
Gender:Female
Verified Purchase:Yes
The door was already installed when I received it, so I didn’t install it wrong, but it closes too hard. As I already said, I wish it had a table which could be placed in the center like a previous one I owned was still a feature in this model.
Written by a customer while visiting step2.com
Customer Rating
1
Not great quality
on July 4, 2024
Posted by: Jaxs
from Toronto Canada
Gender:Female
The door impossible to open, the canopy doesnt stay nice and round so if it rains the water will pool on the top.
No, I would not recommend this to a friend.
Response from step2.comBy GL, CS, July 6, 2024
Thank you for contacting Step2. We are sorry and apologize about your product issue.
You have reached us after business hours as well as we are closed on 7/4 and 7/5 due to Fourth of July holiday.
Please contact us at 1-800-347-8372 Monday - Friday 8AM-5PM during normal business hours and ask for a Consumer Service representative who will assist you in order to find a resolution to your satisfaction. This includes sending any necessary replacement parts at no charge with proof of purchase if product within 3 year warranty.
Regards, Step2 Consumer Service
You have reached us after business hours as well as we are closed on 7/4 and 7/5 due to Fourth of July holiday.
Please contact us at 1-800-347-8372 Monday - Friday 8AM-5PM during normal business hours and ask for a Consumer Service representative who will assist you in order to find a resolution to your satisfaction. This includes sending any necessary replacement parts at no charge with proof of purchase if product within 3 year warranty.
Regards, Step2 Consumer Service
Written by a customer while visiting step2.com
Posted by: Missing pieces
Verified Purchase:Yes
Missing all the screws and washers. Emailed the company for replacement
Written by a customer while visiting step2.com