Every morning my son wakes up and has to go check on his slide. This toy is exactly as advertised, it’s sturdy, and safe. Also, I ready a ton of reviews saying it was hard to put together, but it was really simple, I could have put it together without directions, everything fits together easily and you screw it in place.
We bought this for our daughters first birthday and since she figured out how to climb up it she plays with it all day every day. It’s sturdy and does t wobble really nice set up. My husband said there were a ton of screws but set up was easy with a power drill and a rubber mallet instead of the hammer and piece of wood in the instructions.
Having a lot of trouble with assembly which you would think would be straightforward! One piece got damaged trying to follow the assembly instructions. Very frustrating.
No, I would not recommend this to a friend.
Response from step2.comBy GL, CS, October 10, 2022
Thank you for contacting Step2. We are sorry and apologize about your assembly issue.
Please contact us at 1-800-347-8372 Monday - Friday 8AM-5PM during normal business hours and ask for a Consumer Service representative who will assist you in order to find a resolution to your satisfaction.
A child can learn and grow so much with this climber. I have purchase two! The first one stays at my house and my almost 3-year old grandson grew up with it. He practiced walking by holding the ball pit, he loves to roll the balls and down the slide and the "maze" and is now proficient with sliding. The second one is going to my one-year old grandchild who loves to climb, but still needs assistance on the slide. She also loves the ball pit and uses it to stand and walk. It is sturdy and balanced and is hours of fun!
Quality Climber for sure! I bought this for my grandson who is a bit young yet (11 months) but he already loved it. The ball game on the side mesmerizes him. And he’s already trying to climb the slide rather than the ladder! I see for lots of fun years to come with this!
It was grandson’s 1st birthday and it was missing the floor that holds the slide
Response from step2.comBy GL, CS, June 5, 2023
Thank you for contacting Step2. We are sorry and apologize about your issue, missing or damaged parts.
Please contact us at 1-800-347-8372 Monday - Friday 8AM-5PM during normal business hours and ask for a Consumer Service representative who will assist you in order to find a resolution to your satisfaction. This would include sending any necessary replacement parts at no charge with proof of purchase if product within warranty.