I actually haven’t given this to my granddaughter yet because it’s for her second birthday and my daughter requested this because she loved it at a friends house!
I have always been happy with Step 2 products, the quality is awesome. I bought Step 2 products for my children and now I'm buying for my grandchildren. I did have an incident with my product, but it was my fault and I want to give a BIG THANK YOU! to the girl in customer service who was a GREAT help and went above and beyond. All I have was her email which starts with bfricke. .