Customer reviews from step2.com
Step2 - Hot Wheels Extreme Thrill Coaster
Average customer rating
4.8
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
212
4 Stars
19
3 Stars
1
2 Stars
3
1 Star
5
94%of customers recommend this product.
(
92 out of
98)
Customer Reviews for Step2 - Hot Wheels Extreme Thrill Coaster
Posted by: Apezz
Gender:Female
Verified Purchase:Yes
The coaster is great but the car wheels were very difficult and do not rotate very well, so the car does not go fast at all. Our friends have one and theirs is awesome so my kids wanted one as well. Disappointed.
Written by a customer while visiting step2.com
Customer Rating
5
the best toy i have ever bought !
on December 7, 2017
Posted by: toymama
from nb
Gender:Female
lets say it ,i have 6 kids , so i bought a lot of toys ! this one is the cream of the cream ! my 1 1/2 years old loves it , my 4 years old loves it and my 8 years old loves it ! its nice to have a toy that both girls and boys like and that can be played with by such a big range of kids age ! and as always its made well so i know its going to last a very long time ! , in the summer its outside , once the first snow arrives in the basement play room it goes ! it keeps my kids active inside the house so i love it .. they dont need a climber or a slide .. they have that ! warning , it looks small but its very big ! (exemple everyone knows these 2' x 2' interlocking foam tiles on my floor) and once off the slide the car makes it all the way to the end of my play room (20 feet away) to hit pillows to gently stop them because it would go much further !
I would recommend this to a friend!
Written by a customer while visiting step2.com
Posted by: Bob H
from PA
Gender:Male
Verified Purchase:Yes
We saw one of these at a birthday party our grandson attended. He liked it a lot, so we purchased one. The instructions were good, but there were 2 issues- the first was that the 5" bolts were too short for the assembly procedure 18. We were only able to get 1 thread showing. I made a trip to a hardware store and bought 2 3/8 x 5 1/2 bolts and that issue was resolved. Item H had 2 issues. The first is that there is no Step 2 Step label. The bigger issue is that the 2 holes for the pins were not drilled. I have a boring bit, so that was easily corrected, using the template in the part. Looking foward to our grandson playing on it!
Written by a customer while visiting step2.com
Posted by: Maxwell
Verified Purchase:Yes
We can’t even get it put together. It’s stupid expensive also.
Written by a customer while visiting step2.com
Posted by: Br422
from Chicago
Gender:Male
Verified Purchase:Yes
Terrible. Was not shipped with all the necessary pieces.
No, I would not recommend this to a friend.
Written by a customer while visiting step2.com
Posted by: Teddy
from Georgia
Gender:Male
Verified Purchase:Yes
When i opened the boxes everything was just loosely thrown in each box. Several pieces looked used. I contacted support and they were useless.
No, I would not recommend this to a friend.
Written by a customer while visiting step2.com
Customer Rating
5
Lots Of Backyard Fun For The Kids
on August 10, 2018
Posted by: 4649miranda
from MN
Gender:Female
[This review was collected as part of a promotion.] Safe, backyard fun for ages 3 to about 8!
This Hot Wheels Extreme Thrill Coaster was fairly easy to put together but took about 45 minutes.
Great heavy duty construction that should hold up to years of play. Perfect for use on solid surfaces or grass. The kids love how fast they zoom down. I love how the design allows the kids to get the car back up themselves.
Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting step2.com
Customer Rating
2
Lousy instructions
on October 16, 2017
Posted by: Frustrated
from Nine Mile Falls, WA, United States
Gender:Female
I know my grandson would love this toy if I could get it together. The directions are almost nonexistent and labeling is not there. A few stickers on the parts would have really helped. Also needs a socket wrench which does not exist in my household. Try putting those bolts together with a wrench and pliers, then taking them apart because I put the wrong parts together....I think. Step2 said to view a video they said would help. Unfortunately it is for their 2015 model. 2017 has a different configuration. I'm so disgusted about the whole thing it will probably sit there until he's old enough to put it together himself(sarcasm). I gave 2 stars because he is enjoying pushing the car around.
No, I would not recommend this to a friend.
Response from step2.comBy CS, CS, October 18, 2017
Please contact our Consumer Service Specialists at 1-800-347-8372 Monday through Friday, 8AM -5PM Eastern Standard Time and we will be happy to help you.
Written by a customer while visiting step2.com