Customer reviews from Nespresso USA
De'Longhi - Expert Espresso Machine with 19 bars of pressure and Milk Frother - Gray
Average customer rating
1
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
0
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1 Star
1
0%of customers recommend this product.
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0 out of
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Customer Reviews for De'Longhi - Expert Espresso Machine with 19 bars of pressure and Milk Frother - Gray
Customer Rating
1
Not reliable enough
on January 11, 2022
Posted by: Baristho
from Timisoara
It has lot’s of options and I can have coffee in various sizes. We also have an aeroncino and enjoy having milky coffees too. But the Expert has been twice in 3 years in service for repair. We got a pixie as replacement and that was more reliable
No, I would not recommend this to a friend.
Response from Nespresso USABy Nisha B, Customer Service, January 12, 2022
Hi Barristho. Thank you for your review. We are dismayed to learn the Expert machine has not met your expectations. However, we are thrilled to learn you are enjoying your Pixie machine. We recommend running a priming cycle through your machine once a week your machine to assist with keeping the taste, texture, body and aroma in each brew. If you need assistance with your Pixie and Aeroccino3 Milk Frother, please do not hesitate to contact us through our toll-free number, 800-562-1465. Each machine comes with at least a one-year warranty and lifetime troubleshooting assistance Thanks!
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