Customer reviews from Garmin
Garmin - fnix 5X Plus Sapphire GPS Heart Rate Monitor Multisport Watch - Titanium
Average customer rating
4.3
(239 Reviews)
Rating breakdown 239 reviews
5 Stars
160
4 Stars
35
3 Stars
24
2 Stars
7
1 Star
13
Customer Reviews for Garmin - fnix 5X Plus Sapphire GPS Heart Rate Monitor Multisport Watch - Titanium
Customer Rating
5
Great future
on January 21, 2019
Posted by: Vitto
After a year of using Phoenix 5 I bought Fenix5X plus and it's really amazing
Response from GarminBy Chris, Garmin, January 29, 2019
We are very pleased you are happy with your watch. If you would like some more information on how to use it to its full potential we would encourage you to visit our online support center https://support.garmin.com/en-US/
Written by a customer while visiting Garmin
Customer Rating
5
Giant Step Up
on January 25, 2019
Posted by: Wutroad
I bought this to replace a Polar M600. The Fenix is a game changer. Very user friendly with an abundance of user defined functions. Connectivity to Garmin Connect is awesome
Response from GarminBy Chris, Garmin, January 29, 2019
We are very pleased you are happy with your watch. If you would like some more information on how to use it to its full potential we would encourage you to visit our online support center https://support.garmin.com/en-US/
Written by a customer while visiting Garmin
Customer Rating
5
Cool watch!
on January 28, 2019
Posted by: Jctaz27
I bought this watch recently and have been wearing it for 3 days now. Initially, it seems terrific.
Response from GarminBy Chris, Garmin, January 29, 2019
We are very pleased you are happy with your watch. If you would like some more information on how to use it to its full potential we would encourage you to visit our online support center https://support.garmin.com/en-US/
Written by a customer while visiting Garmin
Customer Rating
5
Love this watch
on January 28, 2019
Posted by: Curtis Bryant
I’ve only had it three days so I’m still trying to get use to all the features. But I’m loving it so far.
Response from GarminBy Chris, Garmin, January 29, 2019
We are very pleased you are happy with your watch. If you would like some more information on how to use it to its full potential we would encourage you to visit our online support center https://support.garmin.com/en-US/
Written by a customer while visiting Garmin
Customer Rating
5
Lots of great features
on January 31, 2019
Posted by: Corey20
I bought this a couple of weeks ago and it has exceeded every expectation I had very nice watch
Written by a customer while visiting Garmin
Customer Rating
5
Data
on February 3, 2019
Posted by: Redkay
The most biometric data about yourself dispalayed beautifuly.
Written by a customer while visiting Garmin
Customer Rating
3
Display Brightness
on February 3, 2019
Posted by: Antonio
The display brightness is terrible. On Garmin website it shows complete different
Response from GarminBy Chris, Garmin, February 5, 2019
We are sorry to hear you do not like the brightness settings. It is possible to adjust them via the menu though. You can also set a gesture option where when you raise the watch to look at it, the backlight turns on.
Written by a customer while visiting Garmin
Customer Rating
3
Expected a little more smart phone for the money!
on February 4, 2019
Posted by: bonefish267
I bought this on a Friday and have worn it since as my daily wear/ activity watch. The pros: I love the build, I think it's a very nice looking watch, well made with a ton of features.
The cons: For the price I would have expected it to at least have a more intuitive operating system instead I get this very cumbersome device that's gives more aggravation than actual use. A prime example is when switching activities, going from strength training, (which I actually found to be smooth once I got the hang of it) to running on the treadmill was a huge pain in the rear! Again, there's no "Garmin for Dummies" and navigating the buttons to attempt to start a new workout just left me aggravated.
For the cost of this "high-end" device, I would expect, or darn-near demand it to at least have a touch screen for easier navigation between workouts or even options.
The cons: For the price I would have expected it to at least have a more intuitive operating system instead I get this very cumbersome device that's gives more aggravation than actual use. A prime example is when switching activities, going from strength training, (which I actually found to be smooth once I got the hang of it) to running on the treadmill was a huge pain in the rear! Again, there's no "Garmin for Dummies" and navigating the buttons to attempt to start a new workout just left me aggravated.
For the cost of this "high-end" device, I would expect, or darn-near demand it to at least have a touch screen for easier navigation between workouts or even options.
Response from GarminBy Chris, Garmin, February 5, 2019
We are pleased to hear you are generally happy with the Fenix 5X. I think you will find the buttons quite intuitive when you get used to them. We do have some watches with touchscreens but it is by design that we do not on the Fenix line as it can be a detriment in some of the offered activities. We do also have a very helpful online support center that will help you with the setup : https://support.garmin.com/en-US/?productID=603229&tab=topics
Written by a customer while visiting Garmin