Customer reviews from Garmin
Garmin - fnix 5X Plus Sapphire GPS Heart Rate Monitor Multisport Watch - Titanium
Average customer rating
4.3
(239 Reviews)
Rating breakdown 239 reviews
5 Stars
160
4 Stars
35
3 Stars
24
2 Stars
7
1 Star
13
Customer Reviews for Garmin - fnix 5X Plus Sapphire GPS Heart Rate Monitor Multisport Watch - Titanium
Customer Rating
4
Great Watch
on December 30, 2018
Posted by: Mike Burd
Lots of stuff going on with this watch, I really like it, but the display is disappointing
really day hard to see the small numbers.
really day hard to see the small numbers.
Written by a customer while visiting Garmin
Customer Rating
2
Not impressed
on December 31, 2018
Posted by: RESO
Could be more functions or better functions and touch screen
Response from GarminBy Jenny, Outdoor Wearbables, December 31, 2018
Thank you for your review and sorry to hear about your experience with the Fenix 5X Plus. We would like to discuss this further over email. If you could please email us at social.support@garmin.com.
Thanks
Jenny
Thanks
Jenny
Written by a customer while visiting Garmin
Customer Rating
2
Size is not female friendly
on December 31, 2018
Posted by: ebeth86
While I absolutely love all the bells and whistles the watch is not female friendly. Garmin does not seem to take into consideration that females have smaller frames than men and we also run. Again I do love all the features on this watch, as well as not having to carry my phone while running, it would just be nice if they could produce a product that fits a smaller female frame.
Response from GarminBy Jenny, Outdoor Wearbles, December 31, 2018
Thank you for your review and sorry to hear about your experience with the Fenix 5X Plus, you may be interested in the Fenix 5S Plus. Same "bells and whistles in a smaller package. We would like to discuss this further over email. If you could please email us at social.support@garmin.com.
Thanks
Jenny
Thanks
Jenny
Written by a customer while visiting Garmin
Customer Rating
5
Great watch with even better software
on December 31, 2018
Posted by: Ddycus
Really enjoying the data from my 5x plus after wearing it just one week. Pulse Ox data is also very cool to see. Battery life is exceptional for a smart watch!
Only other feature I'd like is a mic for Google search and response capability.
Written by a customer while visiting Garmin
Customer Rating
1
Doesn't Work as Advertised!!!
on December 31, 2018
Posted by: twm08
I just received my Garmin Fenix 5x plus for Christmas and am an avid outdoorsman. I have hunting dogs and got this watch mainly to keep track of my dogs but as well as measure certain things on our hunts. The step counter, oxygen sensor, and heart rate sensor all stopped working just two days after I got it. If I can't even count on this watch to count my steps accurately, why would I continue to use and trust this product to track my dogs? I will never buy another Garmin watch.
Response from GarminBy Chris, Garmin, January 16, 2019
We are sorry to hear you experienced issues, there are several options we can offer you that can correct those issues. We would encourage you to reach out to us at product.support@garmin.com or call us at 800-800-1020
Written by a customer while visiting Garmin
Customer Rating
3
Third party map installation software doesn't work
on December 31, 2018
Posted by: LeeR
I purchased this for a land survey job in the Guam jungles. Unfortunately, Garmin does not have any Topo maps for this area, so I had to buy a third party Topo map. Apparently, ever since the update (almost a year ago) the third party map installation software does not work.
Response from GarminBy Chris, Garmin, January 16, 2019
We always attempt to be as compatible as possible with third party maps. If you are having issues with a non Garmin map we would encourage you to reach out to the map publisher directly for any possible workarounds
Written by a customer while visiting Garmin
Customer Rating
5
Music down load and workout tracker is awesome!
on January 1, 2019
Posted by: Saulsburyj1
Had it one week so far and it’s amazing, still learning all the features
Written by a customer while visiting Garmin
Customer Rating
4
Great Device Overall
on January 2, 2019
Posted by: BMartin
I have had this for about a week now. I love the product, it looks great on the wrist and gains tons of attention from anyone who know about smart watched and use of the Garmin specific type of products. Great fitness tracker which is my primary purpose of use, My few disappointments are as follows; NOT a TOUCH Screen, Seriously, my fitbit which was a 1/4 of the cost managed that, and the clarity of the screen seems post HD technology, again my Fitbit had better screen clarity than this device and finally for a being a smart watch i am disappointed that it does not light upon wrist shift to view screen, again my fitbit did at least that much.. Great product Garmin, but you missed few conveniences that the price should have accommodated.
Written by a customer while visiting Garmin