Customer reviews from whirlpool.com
Whirlpool - 5.3 Cu. Ft. Self-Cleaning Freestanding Electric Range - White
Average customer rating
4.4
(281 Reviews)
Rating breakdown 281 reviews
5 Stars
162
4 Stars
82
3 Stars
24
2 Stars
7
1 Star
6
87%of customers recommend this product.
(
236 out of
270)
Customer Reviews for Whirlpool - 5.3 Cu. Ft. Self-Cleaning Freestanding Electric Range - White
Customer Rating
2
It's new so it looks great and works well However.
on June 10, 2020
Posted by: David Terwilliger
from Lexington Kentucky
[This review was collected as part of a promotion.] We replaced our 20 year old range with this new one. It is so painfully obvious that this new range will never reach the ripe old age of 20. The quality of construction and materials used are so far below the old one, it is simply sad and heartbreaking. We purchased because it was made in America. Whirlpool has been manufacturing kitchen appliances for many many years, and it is obvious that quality has given way to cost containment and planned obsolescence. Like so many other industries they are no longer in the "appliance business", they are in the profit business. Sad day in America.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Harrimm, Social Care, June 16, 2020
Hey David Terwilliger, we value your time and would like to look into the concerns with your appliance. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit http://support.whr.pl/ZvEXiV and select your appliance to get started.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Disappointed!
on June 29, 2020
Posted by: Bobbie46
from Somerset, KY
[This review was collected as part of a promotion.] We decided to purchase all Whirlpool appliances when building our new home. I am sad to say there are a couple of things about this range that I am with which I am disappointed. I was not aware that the burners cycle on and off while cooking. I do not like that this causes it to take longer to cook foods. However, the most disappointing feature Is the drawer on the bottom. #1 it is much smaller than my previous range, and #2 the edges inside the top where you pull the drawer out are very sharp! It would be so easy to cut your fingers if you aren’t very careful when opening the drawer. Aslo, this bottom drawer does not roll out and in smoothly. Based on these two things, I would not buy this range again. I regret I could not give a better review.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
It's OK
on February 8, 2018
Posted by: thedog1
from Sydney NS
Gender:Male
[This review was collected as part of a promotion.] We ordered this in early December for Christmas and got it on the 30th. Thank goodness it was late because we would have had a hard time cooking and baking before Christmas. We have been using it for over a month and cannot seem to get the the right temps for cooking.It takes longer to cook and bake than our old stove. We are somewhat disappointed with our purchase. All the research indicated that this is a good product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Social Care, February 21, 2018
Hi there, we are very sorry to hear about your experience and want you to be satisfied. If you would like to be connected with our customer care team to discuss, please call 1-800-807-6777. Thank you.
Written by a customer while visiting whirlpool.com
Customer Rating
3
3 Months in and the oven light has failed already!
on April 2, 2018
Posted by: Sui Generis
from Calgary Alberta
Gender:Male
[This review was collected as part of a promotion.] My wife and I decided to go with a renown company like Whirlpool because of the perceived quality of their products. Made in America attracted us to these products knowing the pride most Americans, that I have met, have in their workmanship, but disappointment is setting in as the oven light has failed after just three months use. If something as basic as the oven light fails in just three month, what other major failures will we face as the months drag on. Our excitement has turned to dread.
No, I would not recommend this to a friend.
Response from whirlpool.comBy WILSJ35, CA Social Care, April 26, 2018
Hello, Sui! It's unfortunate that your oven light is already going out so soon. We understand how that would be concerning and we'd like to help restore your confidence in our range. If you could send us an e-mail with all your information to CanadaSocial@whirlpool.com, we'd be glad to offer some assistance. Be sure to include your phone number, model and serial numbers, as well as the address where your range is located. - Jake
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Range
on October 31, 2018
Posted by: Randy & Jackie
from Toronto, ON
Gender:Male
[This review was collected as part of a promotion.] This Range fitted perfect in our kitchen. The stainless steel enhances the outlook.
It's easy to operate and clean the glass top. We're happy with our purchase.
It's easy to operate and clean the glass top. We're happy with our purchase.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good performance
on February 5, 2019
Posted by: marlymick
from Kars, ontario
Gender:Female
[This review was collected as part of a promotion.] Lovely oven, great stove top BUT VERY DISAPPOINTED about not having an appliance outlet on the top of the range. Did not realize just presumed all stoves had it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Ineffective heating capacity
on April 3, 2019
Posted by: TPS47
from Abbotsford,BC
Gender:Male
[This review was collected as part of a promotion.] I am not satisfied with this product.I bought this range 2 months ago but one of the the main problems is that it does not distribute the heat uniformly over the glass top. You can feel the excessive heat when standing near the range but that heat fails to effectively reach the pots/pans placed on the glass top. As a result, it takes too long to heat anything and often requires "high" heat setting.
No, I would not recommend this to a friend.
Response from whirlpool.comBy DOBBSNC, CASOCIALCARE, April 18, 2019
Hello TPS47! We completely understand your concern and apologize for the inconvenience. The elements will cycle on/off to maintain the heat setting as needed and can take some time to reach the desired heat compared to your previous appliance. We appreciate your feedback and apologize for any inconvenience this has caused you. If you have any additional questions please send us an email to canadasocial@whirlpool.com. Please include your best contact number and the reference ID 217235788. Thank you -Cody
Written by a customer while visiting whirlpool.com
Customer Rating
3
NOT THE SAME STOVE OF TEN YEARS AGO
on May 13, 2019
Posted by: Horatio1
from Springfield, Missouri
Gender:Female
[This review was collected as part of a promotion.] I do like the range but the size seems less than when I bought a Whirlpool approximately 10 years ago. A stove, is a stove, is a stove. The range wire panels are flimsy.. The electronic system over rides the timer. The notification of the time or temperature program, applied for what you are baking etc is less audible.
The glass top is poorly designed.. It bakes ok....otherwise a cheap set up!!!
The glass top is poorly designed.. It bakes ok....otherwise a cheap set up!!!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com