Customer reviews from motorola.com
Motorola - Moto Z3 Play with 64GB Memory Cell Phone (Unlocked) - Deep Indigo
Average customer rating
3.9
(79 Reviews)
Rating breakdown 79 reviews
5 Stars
39
4 Stars
16
3 Stars
11
2 Stars
6
1 Star
7
76%of customers recommend this product.
(
56 out of
74)
Customer Reviews for Motorola - Moto Z3 Play with 64GB Memory Cell Phone (Unlocked) - Deep Indigo
Customer Rating
3
Quality has gone down
on February 16, 2019
Posted by: Jeanine
from WI
I bought this phone 2 months ago. Right away I noticed that the battery drains very quickly. I don't have a bunch of apps on my phone. Another feature that I am disappointed in, is the camera. With my Droid Turbo, the pictures were amazing. I am a photographer, so I was thoroughly impressed with the shots I could get with my phone. I quit carrying my regular camera around because of this. The camera on the turbo had a 21.2 megapixel camera. The Z3 has 12 megapixels and the quality is incredibly poor. Distance shots are grainy and the dual lenses go in and out of focus. I have been a Motorola user since the Razor, but if Motorola is going to put out cheap phones from now on, I will have to research another company to buy my phones from.
Lastly, another feature that is missing is the shatterproof screen and the solid back. I owned my turbo for a few years and never put a case on it. It was dropped a few times and nothing cracked or broke. Now I have had to purchase a screen protector and a case, and I'm worried about dropping it if it will hold up because of the glass back.
Motorola, please go back to producing quality phones. Cheap is not better in the long run, you will lose the loyalty of your long time customers. I used to brag about my phone to anyone who would listen because I was always impressed with the quality of Motorola phones, but unfortunately, that is no longer the case.
Lastly, another feature that is missing is the shatterproof screen and the solid back. I owned my turbo for a few years and never put a case on it. It was dropped a few times and nothing cracked or broke. Now I have had to purchase a screen protector and a case, and I'm worried about dropping it if it will hold up because of the glass back.
Motorola, please go back to producing quality phones. Cheap is not better in the long run, you will lose the loyalty of your long time customers. I used to brag about my phone to anyone who would listen because I was always impressed with the quality of Motorola phones, but unfortunately, that is no longer the case.
No, I would not recommend this to a friend.
Response from motorola.comBy Zeke, Motorola Customer Care, February 18, 2019
I understand how inconvenient this is for you and we'd like to ensure that you receive the service you deserve. Be assured that we have your case information and see your issue. This is being taken care of. We have sent you an email. Please reply to it for further assistance.
Written by a customer while visiting motorola.com
Customer Rating
5
So far so good
on July 6, 2018
Posted by: nick80
I've had this about a week, and got the wireless charger mod, which is pretty cool. Now, I can wirelessly charge both my moto 360 watch and phone.
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
5
I just like moto phones
on July 18, 2018
Posted by: Willie
from Altus Oklahoma
I have been using moto phones for the past 12 year's, have not had any problems out of any of them.
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
2
Poor performance
on April 29, 2019
Posted by: Rodneyg
from Rochester Mi
Screen is jittery and unstable. It has spots that will not recognize touch. Cell service continually quits for no reason requiring constant reboots.
No, I would not recommend this to a friend.
Response from motorola.comBy Mike, Motorola Customer Care, April 29, 2019
Thanks for reporting your situation. This is a follow-up message to let you know that we always care at Motorola. We have sent you an email. Please reply back at your earliest convenience.
Written by a customer while visiting motorola.com
Customer Rating
4
Slick phone
on August 27, 2018
Posted by: Xizak
from San Diego, CA
Well made phone. I like the near stock Android with the added Moto features. Only downside is not having a replaceable battery but the phone lasts a day easily and included battery pack is very handy to extend battery life on high use days.
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
5
great phone
on October 11, 2018
Posted by: junior
from new jersey
I bought this phone excellent to me I really like it only thing I am looking for a case that hold the phone and the battery pack together because using the battery pack the phone in unprotected if I drop it everything else I love this awesome phone I recommend to everybody
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
5
I love this phone
on October 19, 2018
Posted by: Dy9573
from NY
This is such a great device. The signal is amazing, much better than my carrier branded phone. It's really snappy, the device is beautiful, the call quality is crystal clear, the battery is decent, great with the included mod.
I just really love this phone, it does everything I need and want it to do. It has all T-Mobile bands including band 71. It's a shame that it's so underrated
I just really love this phone, it does everything I need and want it to do. It has all T-Mobile bands including band 71. It's a shame that it's so underrated
I would recommend this to a friend!
Written by a customer while visiting motorola.com
Customer Rating
5
I Love My MOTO!!
on October 31, 2018
Posted by: Lisa 123123
from Pensacola FL
I bought this a month ago because I loved my last Motorola. I still love this Motorola. It helps me run my busy life, has a great battery, and easy to use!
I would recommend this to a friend!
Written by a customer while visiting motorola.com