Customer reviews from Mattel Shop
Hot Wheels - Augmoto Augmented Reality Racing Track Set
Average customer rating
2.6
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
3
4 Stars
2
3 Stars
4
2 Stars
2
1 Star
6
40%of customers recommend this product.
(
6 out of
15)
Customer Reviews for Hot Wheels - Augmoto Augmented Reality Racing Track Set
Customer Rating
5
Be Creative!
on February 13, 2021
Posted by: avghunter
from Waterloo Ontario
Sometimes even though the tech and apps are really immersive but for me I love the traditional hotwheels head to head racing. So to be able to make this work, this track has parts that can work with the old 70's fat track which I wish would come back into the lineup. To me and many old fellas out there still hunt these tracks down where ever we can get them! they add so much thrill to the race! So why am I mentioning this? These tracks can be fitted with a little tape to the original tracks to make that massive banked turn! Connec the 6 lane lineup to the 70's wide(fat) track merging into these new Augmented tracks and extend to where you imagination takes you! So guys grab a set of these and go with the augmented reality racing and line em up!
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
1
augmoto track thumbs down
on April 18, 2020
Posted by: disappointed kid
from maryland
worst track ever! scanning will not set up on device
No, I would not recommend this to a friend.
Response from Mattel ShopBy mattel, April 20, 2020
We're sorry for your frustrating experience! Reach out to our team, and we'll be more than happy to help! Phone support is available at 800-524-8697, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Shop
Customer Rating
5
Great Racing track !!!
on January 7, 2020
Posted by: Manuelmtzp
from Mexico
It take some to understand how it wok but in some tries we did it, and have a lot of fun
I would recommend this to a friend!
Written by a customer while visiting Mattel Shop
Customer Rating
2
Good if you get it to connect
on December 2, 2019
Posted by: J Dubb
from Boston, MA
I bought this last Christmas and returned it the day after Christmas. This track is awesome and easy to put together. Visually it's great to look at once connected. That is where the problem comes in. It took hours to connect and then sometimes it disconnected on its own. It looks better on a tablet than a phone
Written by a customer while visiting Mattel Shop
Customer Rating
5
No App in Turkey
on January 1, 2019
Posted by: Berker
from Istanbul
Hi, I bought one from amazon. My boy was so happy to have it but we could not download the app. We are living in Istanbul Turkey. How can I download the app start playing with my boy.
I would recommend this to a friend!
Response from Mattel ShopBy Mattel, Consumer Services, January 2, 2019
The app may not be supported in Turkey. We recommend reaching out to our team in Turkey for more information. You'll find all their contact information here: https://bit.ly/2tDJg9w
Written by a customer while visiting Mattel Shop
Customer Rating
2
Great idea...
on December 10, 2018
Posted by: Amanda82
from El Segundo
[This review was collected as part of a promotion.] I received a free sample in exchange for my unbiased review. The idea of the track was amazing! We were able to put it together quickly. However, we were not able to match the app with the track so we were never able to use it as intended. My 8 year old did enjoy playing with the cars on the track. Too bad we couldn’t get the full experience.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, Consumer Services, December 11, 2018
Our team would be happy to walk you through some quick and easy troubleshooting to get the Racing Track and vehicles up and running! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Written by a customer while visiting Mattel Shop
Customer Rating
3
6 is too young
on December 10, 2018
Posted by: Mom of 3 gals
from Los Angeles, CA
[This review was collected as part of a promotion.] “I received a free sample in exchange for my unbiased review.” Disclaimer- generally speaking I am not in favor of toys that require pairing with an app as I feel my kids are slightly too young to then play independently. I was hoping that since my 6.5 year old has played with enough hot wheels she'd be more independent but she really couldn't enjoy the track and cars AND the app. The app was consuming and cool to her to the point she tuned out the track. I didn't feel like she could really enjoy- I would recommend for an older kid. Pros: very big and impressive and cool as a toy. Worked well enough after a cumbersome set up. (an hour- some difficulty with the two player mode). Cons: because it is so big, I was hoping it would be a toy we put up and take down as needed but I am way to intimidated to get involved with set up every time so now my garage is 6 feet smaller since I think it will live there for awhile. Set up takes time. Wifi problems are common enough and would interrupt play.
No, I would not recommend this to a friend.
Response from Mattel ShopBy Mattel, Consumer Services, December 11, 2018
Thank you for the feedback. We're sorry to hear about the issues your family had with this set! Please know we've shared your comments with the appropriate teams for review.
Written by a customer while visiting Mattel Shop
Customer Rating
3
Amazing concept! Super fast race cars
on December 9, 2018
Posted by: Moherr
from Redondo Beach
[This review was collected as part of a promotion.] I received a free sample in exchange for my unbiased review. My daughter was so excited to receive this toy! She couldn’t wait to get it out of the box and play with it. The set up was a little complicated, luckily the app had videos that walked us through and made it much easier than I expected. The pairing of the device with the track could be a bit frustrating, you have to get your device lined up just right. And the charging could also be a challenge. But when this toy works properly it is so cool! My daughter and son had a blast watching and playing. They couldn’t wait to show their friends. Even the dogs loved it! Just know that you have to have patience with the app. Hopefully they will fix the connectivity issues, when they do this is a 5 star toy!
No, I would not recommend this to a friend.
Response from Mattel ShopBy Consumer Services, December 10, 2018
We are happy to hear your daughter enjoyed playing with the Augomoto set, but we want to apologize for any trouble you experienced while connecting. We would like the opportunity to go over trouble shooting, and would ask that you reach out to our team for help. Phone or email support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: http://fpfami.ly/08d5
Written by a customer while visiting Mattel Shop