Customer reviews from swann.com
Swann - Wi-Fi Smart Video Doorbell - Wired and Battery
Average customer rating
2.6
(25 Reviews)
Rating breakdown 25 reviews
5 Stars
7
4 Stars
4
3 Stars
0
2 Stars
1
1 Star
13
12%of customers recommend this product.
(
2 out of
16)
Customer Reviews for Swann - Wi-Fi Smart Video Doorbell - Wired and Battery
Customer Rating
5
Excellent quality and performance
on November 25, 2018
Posted by: Ricardo M.
I purchased two doorbell cameras, charged and connected them to Wi-Fi, and installed them without any issues at all. Working great!
Written by a customer while visiting swann.com
Customer Rating
4
Good for price
on October 27, 2018
Posted by: Dave D.
Good HD play back, about minute delay on motion activation other wise very pleased
Written by a customer while visiting swann.com
Customer Rating
5
Wire-Free/WorrieFee 720p HD Smart Video Doorbell
on October 2, 2018
Posted by: Grampi
SwannBuzzard App, Working good to go!
Written by a customer while visiting swann.com
Customer Rating
5
Written review
on October 27, 2018
Posted by: Raymond A.
First clsss purchase
Written by a customer while visiting swann.com
Customer Rating
1
Do Not Buy This JUNK!
on March 13, 2020
Posted by: Jon2112
from Wyandotte, Mi
Frequency of use:Daily
I have been battling this doorbell for 3 months now. It only works very rarely and now the video and audio is not working at all. I have a brand new wifi router and high speed internet. You can even see in my pics "very good signal strength"...but won't connect or play videos or live video. I still get motion notifications so I know something's connected. So irritating. It makes a nice ornament by my front door I guess. This was a Christmas gift so I couldn't return it which makes me even more furious. It should be illegal to sell junk like this. Do your research and read reviews. Go with a Ring doorbell. Trust me (and others). Look at my pics and welcome to this world if you waste your money on this.
Your welcome.
Your welcome.
No, I would not recommend this to a friend.
Response from swann.comBy Josh V. , Customer Service , March 16, 2020
Hello Jon2112,
Thank you for reaching out to us with your feedback. We are sorry to hear about your most recent experience with our Swann Video Doorbell. Based on the information provided it is hard for us to confirm the root of the issues you are having. We ask that you please contact our support team if you have not already for further assistance.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
We offer a 1-year warranty provided a proof of purchase or 18-months with valid registration.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us with your feedback. We are sorry to hear about your most recent experience with our Swann Video Doorbell. Based on the information provided it is hard for us to confirm the root of the issues you are having. We ask that you please contact our support team if you have not already for further assistance.
Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/contactsupport
We offer a 1-year warranty provided a proof of purchase or 18-months with valid registration.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
4
Good doorbell
on November 26, 2018
Posted by: tcooke
works as expected. still having a problem wiring to my home doorbell
Written by a customer while visiting swann.com
Customer Rating
5
SMART VIDEO DOORBELL WIFI SERIES
on January 23, 2019
Posted by: Sue D.
Right out of the box very easy to set up. Paired to iPhone without problems. Comes with Free local recording that you can watch on your smart phone. Also comes with heat sensing technology, warm objects trigger alerts and monitoring. Has 2 way audio that you can turn off so you can talk and the person at door won't be able to hear you. It connects to wifi and is rechargeable.
Written by a customer while visiting swann.com
Customer Rating
5
Excellent (please read bellow)
on August 20, 2019
Posted by: Sam Kirkpatrick
from Greater Manchester, UK
Frequency of use:Daily
Very good but had to buy a Develo Wi-Fi extender..... We thought we might need to do this as the walls on our house our quite thick. The doorbell has an excellent build quality and is very sturdy. The doorbell is very easy to use and set up. The preformance is excellant (it requires a strong Wi-Fi signal - we needed to add an extender.)
The over-all quality of the doorbell is amazing and I would deffinatly recomond it (as long as you have a strong Wi-Fi signal
I would recommend this to a friend!
Written by a customer while visiting swann.com