Customer reviews from nightowlsp.com
Night Owl - Indoor/Outdoor 1080p Wi-Fi Wireless Network Surveillance Camera
Average customer rating
4.7
(95 Reviews)
Rating breakdown 95 reviews
5 Stars
70
4 Stars
22
3 Stars
3
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
88 out of
91)
Customer Reviews for Night Owl - Indoor/Outdoor 1080p Wi-Fi Wireless Network Surveillance Camera
Posted by: Traveling Tophe
from Gerrardstown WV
Gender:Male
Verified Purchase:Yes
This is an upgrade to an smaller system we've had for years. The cameras from the old system are compatible with this one and it works great. Have contacted customer service a few times with questions and they are very responsive.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Mill city guy
from Lowell, MA, United States
Gender:Male
Verified Purchase:Yes
Im very satisfied with these cameras. Would recommend
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Spinner
from Auburn NY
Verified Purchase:Yes
Bought Camera two weeks ago easy to set up working great so far very happy
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: ct37
from Rochester, NY
Gender:Male
Verified Purchase:Yes
I received my system a couple weeks ago and got it installed. The cameras are nice, images are clear and crisp, and there are many things that can be configured with the system giving a lot of flexibility. Out of the box my cameras were not pre-paired to the receiver, so nothing worked. The install guide and online videos didn't help. I did an online chat with Support and they walked me through the pairing process. The Support team was great and the pairing process was easy but it was frustrating that I had to go that step. My other ding on the system is that the configuration interface is very old school. At this point, I would have expected to be able to use a web browser on a laptop to configure the system.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: doggy
from ohio
Verified Purchase:Yes
Bought this to hook to my wnvr-c20 but no luck doing it. Call support twice and nobody seem to know how to do it. Can only view it on the phone app.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, May 26, 2022
We sincerely apologize for the issue you have been experiencing and support you have received. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Great NVR and Cameras - bad instruct/procedures
on May 29, 2022
Posted by: Mako Frank
from Merritt Island, FL
Gender:Male
I bought an 8-channel NVR / 4-camera package (wired power, wifi image streaming) for my parents in 2017. They have worked flawlessly for 5 years now though I recall the setup was frustrating. I bought the same package (but 2022 version) recently - having same experience. But when setup I'm confident they will work reliably and as good as the system I had purchased for my parents 5 years ago.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, June 2, 2022
Thank you for your feeback!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Need new
on August 1, 2022
Posted by: SammyC
from Quinton Al
Gender:Male
Love my system it’s a WNVR -C20-81 but I need an additional camera but can’t find one.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, August 2, 2022
Thank you so much for choosing Night Owl! You can check with any of our Authorized Resellers (list can be found on nightowlsp.com).
Written by a customer while visiting nightowlsp.com