Customer reviews from lg.com
LG - V40 ThinQ - Aurora Black (AT&T)
Average customer rating
4.7
(529 Reviews)
Rating breakdown 529 reviews
5 Stars
406
4 Stars
98
3 Stars
20
2 Stars
3
1 Star
2
96%of customers recommend this product.
(
488 out of
509)
Customer Reviews for LG - V40 ThinQ - Aurora Black (AT&T)
Customer Rating
5
Just purchased
on July 13, 2020
Posted by: GG V40
from CT
Gender:Male
Researched phones for audiophiles - this one fits that category. Plus it's 2 years old, once flag-shipped, now the best mid-range phone.
I would recommend this to a friend!
Design
4
Display
5
Camera
5
Battery Life
4
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
3
great Memory and features
on July 26, 2020
Posted by: Frosted
from Chicago
Gender:Female
I love the feel and all the features especially the extra security.
I would recommend this to a friend!
Design
4
Display
3
Camera
5
Battery Life
5
Performance
4
Quality
5
Response from lg.comBy ^DLI, LGE Social Media, September 10, 2020
Thank you for taking the time to review our product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. Life's Good! ^Daphane
Written by a customer while visiting lg.com
Customer Rating
3
Nice Phone
on December 3, 2018
Posted by: Jenell
from Miamisburg
Gender:Female
I bought phone December the 1st lost my memo with all my information in it. Was so needed
No, I would not recommend this to a friend.
Design
5
Display
4
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Posted by: Aksosas
from Locust fork, Al
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm so upset with it and I wish I never switched back to LG
No, I would not recommend this to a friend.
Design
4
Display
5
Camera
5
Battery Life
3
Performance
1
Quality
1
Response from lg.comBy CS, Social Media , January 30, 2019
I want to get to the bottom of your disappointment. It's unsettling to know you've encountered issues regarding the LG ThinQ. I appreciate the feedback needed to give attention to your disapproval. If you’re in need of support or assistance, please reach out to us via Twitter at @LGUSSupport or Facebook: https://www.facebook.com/LGUSSupport and you also can contact us at 1-800-243-0000 for additional help. Thanks! ^ CS
Written by a customer while visiting lg.com
Customer Rating
5
Most balance phone when released
on August 16, 2020
Posted by: Bay13
from Milwaukee
Gender:Male
I am a former LG V20 owner. The LG V40 is the best and most balanced phone I have owned.
1. Great Display
2. 5 Cameras
3. Quad Dac
4. Boom box Resonance Chamber
5. Face unlock and finger print option.
6. Good battery life.
7. Mil-STD-810G build quality.
Excellent call quality.
1. Great Display
2. 5 Cameras
3. Quad Dac
4. Boom box Resonance Chamber
5. Face unlock and finger print option.
6. Good battery life.
7. Mil-STD-810G build quality.
Excellent call quality.
Keep up the good work LG!
I would recommend this to a friend!
Design
5
Display
5
Camera
5
Battery Life
5
Performance
5
Quality
5
Written by a customer while visiting lg.com
Customer Rating
3
Great camera and sound
on February 5, 2019
Posted by: DR ANDRA
from VIRGINIA BEACH
[This review was collected as part of a promotion.] Purchased 2 and a half months ago and wish I didn't.
No, I would not recommend this to a friend.
Design
4
Display
4
Camera
5
Battery Life
3
Performance
3
Quality
3
Written by a customer while visiting lg.com
Customer Rating
3
It is a nice phone but can't figure how to text
on February 8, 2019
Posted by: Mitch220 Pringle
from New York
Gender:Male
[This review was collected as part of a promotion.] I just bought it last week and still can't figure out texting
I would recommend this to a friend!
Design
5
Display
5
Camera
4
Battery Life
5
Performance
3
Quality
3
Written by a customer while visiting lg.com
Posted by: hrodriguez
from Euless,TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] i purchased this phone in December 2018. one of the main reasons was because of its size, built, and how LG stayed true on having a light weight phone that does not full so heavy especially in the pocket. now this is my first lg phone i had purchased and the other reason i gave it a try is because i have an lg OLED TV. now my experience has been good all around with all the features it has but it needs to improve in other areas to make a better user experience. do not like the fact you do not have a led indicator for notifications. also would like to see better response time for pin unlock and not having to make an extra step to click the ok button to get in. one of my biggest disappointments is the fact you can not go truly full screen when watching you-tube for similar content. would like lg to give us the option to choose for ourselves if we want the full screen all in the corners or not. to me that is wasted space. also the self avatar is pretty bad in animation in contrast. looks the worst from their counterparts offering the same thing. now i will say this phone does have a lot of good things going for it but what i just outlined here makes this phone a less user experience than others in the market that made improvements in the details for a better user experience. i will say that lg is going in the right direction and hope they listen and learn from their past experiences and build a more refine product.
I would recommend this to a friend!
Design
4
Display
5
Camera
5
Battery Life
2
Performance
4
Quality
4
Written by a customer while visiting lg.com