Customer reviews from lg.com
LG - Watch W7 Smartwatch 44.5mm Stainless Steel - Cloud Silver Rubber
Average customer rating
4.3
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
7
4 Stars
3
3 Stars
1
2 Stars
0
1 Star
1
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for LG - Watch W7 Smartwatch 44.5mm Stainless Steel - Cloud Silver Rubber
Customer Rating
5
on November 13, 2025
Posted by: V60 user in 2025
from Yong in
Good interface for a watch with hands. Battery lasts more than a month on analog mode. Display works as a complement to the hands. In the dark, hands don't show but display emits light, while hands show and display doesn't at daytime(on aod mode).
Pros: ease of use, Quality, battery, Style/Design, Features/Settings
Quality
5
Features
5
Value
5
Response from lg.comBy ^Rich, LG Digital Care Team, November 20, 2025
Hi there, thank you for sharing your review of the LG Watch W7 (W315). We’re glad to hear you’re enjoying the unique interface that combines traditional hands with a digital display, and that the long battery life in analog mode has impressed you. It’s great knowing the watch adapts well to both day and night use, making it a practical and stylish companion.
If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
If you ever need support, please DM us at @LGUSSupport. – LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
1
Not giving battery backup as promised since day on
on January 23, 2023
Posted by: Dhaval Goradia
from Mumbai, India
Battery life is pathetic.....I have tried all the options but it is not giving backup as promised. With smartwatch On, it works less then 12 hours and Just Watch mode, it works merly 48 hours.....I don't know whom to contact and how to fix......I have tried multple time reset....I keep WiFi Off, I keep Always ON feature Off. Even charging takes more then 3 hours many time as it gets heated.
Pros: ease of use, Quality, Style/Design, Features/Settings
Quality
5
Features
3
Value
4
Response from lg.comBy Bryan James Tanjuakio, LG Social Media, January 27, 2023
We read from your feedback that you were having trouble with the product, so we’d like to help make it right. Your feedback helps us keep a fresh perspective regarding new ways to improve our services and future product developments. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you.
^James.
^James.
Written by a customer while visiting lg.com
Customer Rating
5
Vlad
on April 21, 2022
Posted by: andrewm77
from Helsinki
[This review was collected as part of a promotion.] The best watch ever!)
Excellent quality of materials. A very good display, the presence of analog arrows is a big plus!
Excellent quality of materials. A very good display, the presence of analog arrows is a big plus!
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Wanted LG product
on March 25, 2021
Posted by: A Skip C
from Philafelphia, Pa.
[This review was collected as part of a promotion.] Purchased in January, thought it was like new resale. I like the functions of the watch but my watch had an issue, with a malfunctioning second hand. Contacted seller, who set me up with LG to set up a repair. I have it back now and all seems well.
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Great time piece but with a few draw backs
on December 30, 2019
Posted by: Nitr0F0x
from Adelaide
[This review was collected as part of a promotion.] I've recently purchased the watch a few days ago and thought I would share my opinion, the presentation of the watch when you first open the box is brilliant, the quality of the watch itself is brilliant. One main things that reviewers where saying about the watch is about the physical hands getting in the way and cover notifications, I found once using it that for me it isn't really a major problem and LG has been pushing updates to make the readability with the hands a lot better than before. The watch it self is brilliant it runs wearOS really well due to it having more than 512mb of RAM making animations run smooth and watch apps load quickly. A major good thing going for the watch is its style if you are looking for a style piece this is it, I have had people asking what kind of watch it is and saying it looks so stylish. But this watch does have some drawbacks one of the main ones is no heart rate sensor for health conscious people they rely on it, another thing I found the battery is quite up and down I don't know if that's my watch or if its just google software but the battery is quite up and down, Another thing is the vibration motor does feel a little cheap as well.
TLDR: Overall if your looking for a watch that has style get this watch, this watch will turn heads anywhere you go with it
Pros: stylish is heck, Smooth animations, the mechanical hands smooth, the fact the watch still works as a watch after wearOS is off
Cons: The hands getting in the way at times, Vibration motor, battery life, side buttons and digital crown, lack of health sensors, lack of speaker
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
Quality
5
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
After years of Hunting - The perfect Watch!
on November 5, 2019
Posted by: AviDan
from Boston
[This review was collected as part of a promotion.] I just bought the V40 Phone and my wife gave me this watch.. It's so much better that I expected.! What I love about it, in order. 1. Looks Classy, Masculine, Always shows the time, easy to navigate, Not Overwhelming functionality.
Pros: Style/Design, ease of use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
on October 21, 2019
Posted by: Juanpaos
[This review was collected as part of a promotion.] Yo estoy interesado en adquirir el reloj el problema es que no esta disponible en México, como puedo hacerle para comprarlo en otra tienda ?
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Excellent
on December 24, 2018
Posted by: Maryp10
A real hybrid watch at a low price, the beginning of New generations of traditional watches.
Pros: Style/Design, Features/Settings, battery
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com