Customer reviews from Mattel Creations
Fisher-Price - Double Poppin' Dino - Green
Average customer rating
2.9
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
21
4 Stars
22
3 Stars
8
2 Stars
7
1 Star
34
52%of customers recommend this product.
(
46 out of
88)
Customer Reviews for Fisher-Price - Double Poppin' Dino - Green
Customer Rating
1
Doesn't work
on November 26, 2016
Posted by: Jade619
from Chula Vista, CA, United States
Bought this toy for my 10 month old and it worked for about a week, then the music stopped and it wouldn't pop anymore. My son was entertained while I was actually working. Called customer service and they were very nice and helpful. Offered to send a new one at no charge and once I returned the original they'd send a $15 voucher towards another toy. Just received the replacement today and it doesnt work! Makes the same noise over and over with no music or popping again. Extremely disappointed and this has been a huge pain. I just want a toy that does what it's supposed to.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Mattel, Consumer Services, November 29, 2016
We can imagine how upsetting this must be, and we would like another opportunity to help. Please reach out to our Consumer Services team for further assistance at your earliest convenience. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: http://fpfami.ly/08d5.
Written by a customer while visiting Mattel Creations
Customer Rating
1
Doesnt work
on December 27, 2016
Posted by: Jazz313
from Monroe, MI, United States
Put together and it makes one repetitive sound when played with and no bouncing.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Mattel, Consumer Services, December 29, 2016
We're sorry to hear that Beat Bow Wow isn't working properly! Our team can help. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: http://fpfami.ly/08d5.
Written by a customer while visiting Mattel Creations
Customer Rating
1
Poor Quality
on December 30, 2016
Posted by: zita04
from Hungary
I was a huge Fisher Price fan! This is why We bought this for my one year old Son's birthday, but I wish we didn't do it :( Double poppin Dino seemed like the perfect gift. He loves music, balls, bouncin' balls, poppin ones etc. When we turned it on it worked and he LOVED it! This is why I rated the interest and the fun part as excellent! But it worked for approx. 3 minutes and then it broke :( Since than it doesn't want to work...sometimes I can turn it on for half or one minute but again it brakes....
My babyson always wants to turn it on but he just gets upset and than mad when it is either not working or works for a little and breaks again..... so I rather decided to put it away :( We really loved it but we are now very dissapointed that we spent this amounth of money for something which is not working :(
My babyson always wants to turn it on but he just gets upset and than mad when it is either not working or works for a little and breaks again..... so I rather decided to put it away :( We really loved it but we are now very dissapointed that we spent this amounth of money for something which is not working :(
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Mattel, Consumer Services, January 3, 2017
We're so sorry to hear about the issues you've had with the Double Poppin' Dino! We have a Consumer Services team that would like the chance to speak with you and make things right for your family. You can find all of our contact information here: http://fpfami.ly/08d5.
Written by a customer while visiting Mattel Creations
Customer Rating
1
Stopped working after 3 days
on December 30, 2016
Posted by: Kathryn1317
from Piqua, OH, United States
Purchased this for my 11 month old for Christmas and he loved it. After 3 days all it does is play music and no longer pops the balls out. The popper part doesn't even move, no matter what I do. Changing the batteries didn't help either so know it wasn't that. I'm horribly disappointed in this toy and hope the one I purchased for a friend doesn't have the same problem.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Mattel, Consumer Services, January 3, 2017
We apologize for the frustration this has caused! Our team can assist right away! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: http://fpfami.ly/08d5.
Written by a customer while visiting Mattel Creations
Customer Rating
1
Doesn't work
on January 6, 2017
Posted by: Kendravdg123
from Langley, BC, Canada
Daughter received this for Christmas from her grandparents, we out together and hasn't worked at all.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Mattel, Consumer Services, January 10, 2017
We're so sorry for this disappointing experience. We'd be happy to help you with this. Please reach out to our Consumer Services team for assistance. You can find all of our contact information here: http://fpfami.ly/08d5.
Written by a customer while visiting Mattel Creations
Customer Rating
1
Huge disappointment
on January 17, 2017
Posted by: Rae165
from Canada
My 9 month old was given this for Christmas and it turned out to be a huge disappointment. I had one for my daughter years ago and was a huge success she loved it which is why I suggested my parents get it for him. Definitely not worth the money. The balls don't bounce and does nothing to keep my son entertained.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Mattel, Consumer Services, January 19, 2017
Your satisfaction is very important to us, and we are very sorry to hear about your disappointment in your Double Poppin' Dino. Our team would like to help right away. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: http://fpfami.ly/08d5.
Written by a customer while visiting Mattel Creations
Customer Rating
1
Very Disappointed - Never Worked
on January 22, 2017
Posted by: Shadl
from Florida, United States
My granddaughter received this for Christmas and it has never worked. Makes a little sound but nothing entertaining and the only thing you can do with the balls is drop them in the tail and see if they fall out the mouth. I don't believe this is how this was supposed to work??
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Mattel, Consumer Services, January 23, 2017
We're sorry to hear this did not meet your expectations. We'd be happy to help! You can find all of our contact information here: http://fpfami.ly/08d5.
Written by a customer while visiting Mattel Creations
Customer Rating
2
Doesn’t work
on September 30, 2017
Posted by: Aknight
from Oxford, NJ, United States
My son loved this toy until after using it for two weeks it stopped popping and now he is very upset with it.
Response from Mattel CreationsBy Mattel, Consumer Services, October 3, 2017
We're very sorry to learn that the Dino has stopped popping! We want to help right away. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. Our contact information can be found here: http://fpfami.ly/08d5 .
Written by a customer while visiting Mattel Creations