Customer reviews from Mattel Creations
Fisher-Price - Laugh and Learn Smart Learning Home - Multi
Average customer rating
3.5
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
30
4 Stars
8
3 Stars
16
2 Stars
7
1 Star
13
69%of customers recommend this product.
(
48 out of
70)
Customer Reviews for Fisher-Price - Laugh and Learn Smart Learning Home - Multi
Customer Rating
5
Disappointed
on August 1, 2021
Posted by: Emcfarland
from Ohio
Laugh and learn smart learning home
We bought this as a gift for our child's 2nd birthday. When we got it the box was beat up but I was willing to look past that. As my husband and I began to remove the parts from the box they were absolutely filthy. We had to scrub all of them down and even then we couldn't fully get them clean and looking new. The sticker decals were very crooked and peeling off, the thermometer was broken, and the buttons need pressed several times for them to properly function. It seems like we were given a "floor model" or someone else's returned product. I feel like Fisher Price is a well reputable company and therefore I expected better quality.
No, I would not recommend this to a friend.
Written by a customer while visiting Mattel Creations
Customer Rating
1
Missing screws!
on December 27, 2018
Posted by: NotHappyAtAll
My son received this as a gift but I can't even finish the assembly because it only came with TEN SCREWS! When 23 are said to be included. My son keeps waking up to it to play with the pieces that are not together. I could only imagine how much fun he'd have if I could get it assembled:(
Response from Mattel CreationsBy Consumer Services, December 28, 2018
We're sorry screws were missing from your Laugh & Learn® Smart Learning Home™. If you contact our team they would be happy to help get replacement screws out to you. Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: http://bit.ly/2xLj1yG
Written by a customer while visiting Mattel Creations
Customer Rating
1
Electronics not working
on January 16, 2019
Posted by: Keepsake13
from South Euclid, Ohio
I bought this for my son at christmas. We set it up, put the batteries in and nothing happened. No doorbell, no lights, nothing! Sent THREE messages for recommendations to fix problem. No response back. Went to return it and Walmart even said it's not worth the exchange for two reasons 1) I wont get the full price of what I paid. 2) The problem will probably happened again since we were their 5 customer returning it for the same problem.
I would recommend the product if it worked. My son loved seeing it at the store in all its glory.
I would recommend the product if it worked. My son loved seeing it at the store in all its glory.
Response from Mattel CreationsBy Mattel, Consumer Services, January 17, 2019
We're very sorry to hear about the disappointing experience you had with the Laugh & Learn Smart Learning Home. Our Customer Service Team would be happy to help! Please give our team a call at 800-524-8697. Support is available Mon.- Fri., from 9:00 a.m. - 6:00 p.m.
Written by a customer while visiting Mattel Creations
Customer Rating
3
Could of been a better product
on February 23, 2019
Posted by: America19
from Albany ny
This had so much potential as a play item, such as the option for ongoing music to play, a compartment under the play sink a sitting mat for sitting comfort perhaps.over all it's very vibrant with color.
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
2
Thought it would of been better quality
on March 10, 2021
Posted by: Kylieb
from Australia
I purchased this Smart house thinking that it will be great quality and my baby will get lots of use from it but when I assembled it I was disappointed how how poorly Fisher Price put on the stickers. They are all bubbled and creases and already starting to come off. The sound is also intermittent and I have to constantly switch it off then back on to get it working. Really disappointed.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy mattel, March 12, 2021
We're sorry or your disappointing experience! Please reach out to our Customer Service team, and we'll be more than happy to help! Phone support is available at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Creations
Customer Rating
5
Amazing learning toy!
on September 24, 2018
Posted by: Shae2320
from Kermit, TX, United States
[This review was collected as part of a promotion.] Putting it together was easy. Only thing I would of liked is longer screws. My boys both love this toy so much. It lights up and does so many different things! It has helped my 2 year old learn his shapes, numbers and colors in English and Spanish! I would recommend this to everyone who is looking for a great learning toy!
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
5
Adorable toy that toddlers will enjoy
on September 26, 2018
Posted by: Karen G
from Philadelphia, PA
[This review was collected as part of a promotion.] This product is adorable. At almost 3 years old, my daughter is at the upper end of the age range for this product, but she was so excited to play with it once it arrived. It was very easy to assemble and the instructions are clear. It is well made and very sturdy. We have had it for about a week and my daughter still enjoys playing with it as soon as she gets home from school. It holds her attention fairly well. She is constantly "cooking" in her kitchen and playing house. I have also caught my 6 year old son playing with it!
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
5
Fun For All!
on September 27, 2018
Posted by: ashley24
from Olathe, KS, USA
[This review was collected as part of a promotion.] We absolutely love the Laugh & Learn Smart Learning Home. It was pretty straightforward to put together and so far seems like a pretty durable toy. We have had it put up for about a week and my son cannot stop playing with it, by far it is his favorite toy right now. Would recommend to anyone!
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations