Customer reviews from Mattel Creations
Fisher-Price - Laugh and Learn Smart Learning Home - Multi
Average customer rating
3.5
(74 Reviews)
Rating breakdown 74 reviews
5 Stars
30
4 Stars
8
3 Stars
16
2 Stars
7
1 Star
13
69%of customers recommend this product.
(
48 out of
70)
Customer Reviews for Fisher-Price - Laugh and Learn Smart Learning Home - Multi
Customer Rating
4
Daughter loves it
on January 21, 2019
Posted by: Starlitskeyes
from Portage, WI
Bought back in December but only set up for my daughter's birthday this month. The area under the sink does look ugly as there's nothing there. Other than that everything is working. The mailbox does not stay closed on ours either. I would also say there should be more then one hanging spot as the pan and both utensils are able to hang but only one hook that only fits one at a time. Also the balls bounce out when the fall instead of rolling down the blue track. Overall it is fun enough but has less to do than it seemed.
I would recommend this to a friend!
Response from Mattel CreationsBy Mattel, Consumer Services, January 22, 2019
For help with the Learning Home, please don't hesitate to reach out to our Consumer Services team! Phone or e-mail support is available Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST. You can find all of our contact information here: https://fp-fami.ly/2KPpSim
Written by a customer while visiting Mattel Creations
Customer Rating
1
Not worth the money
on May 17, 2019
Posted by: Tiffuh27
from Sacramento, california
We just purchased this last night and put it together right away, we were so excited. However, it seems really cheaply made. There are random black spots on it that don’t come off, I have to press some of the buttons really hard for them to even work, the mailbox door won’t stay shut. Overall I’m just really disappointed and feel like this is not worth the amount we paid for it at all.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Consumer Services, May 20, 2019
We are very sorry to hear about your disappointing experience. If you haven't already called us, our Consumer Services team would like the opportunity to resolve this for you. You can reach us at 800-432-5437, Mon.- Fri., 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Creations
Customer Rating
4
Love it!!
on September 26, 2018
Posted by: Marie84
from Miami Lakes, FL, USA
[This review was collected as part of a promotion.] It's a really great product, my son enjoys alot playing with it. The only thing is the assemble that takes a bit of time but other than that it's ok. What I like the most is that it doesn't take to much space and also that can be use in different languages. Overall a really great product.
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
5
Interactive
on October 9, 2018
Posted by: Bustamom78
from Bloomington, IN, United States
[This review was collected as part of a promotion.] I received this in the mail and was terrified of putting it together. To my surprise the step by step instructions were extremely easy to follow and it took me about 20 minutes to put it together. I originally got this for my 22 month old, but my 3.5 year old plays with it too! The lights,sounds, and overall learning possibilities are endless! Awesome product that was well designed!
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
5
Amazing !!!!!
on October 11, 2018
Posted by: Crisba
from New York, NY, United States
[This review was collected as part of a promotion.] Mi kids are so excited to play with this amazing toy , its good for play one or more kids they always are very busy great features for babies and toddlers !!!!!
I would recommend this to a friend!
Written by a customer while visiting Mattel Creations
Customer Rating
2
House and car does not interact together
on December 30, 2018
Posted by: KChoice86
from Millington TN
Was so excited to buy these products for my son. The one reason that sold me was the fact the house and car interact with one another but that is not the case. Highly upset and dissatisfied with the false information and I do not seem to be the only parent with this problem.Hitting no on recommendation due to my reason of complaint. But would definitely recommend if all features worked and would have given 5 stars as well.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Mattel, Consumer Services, December 31, 2018
We're sorry to hear this and we'd be happy to help! Please give us a call at: 800-432-5437. Support is available Mon.- Fri., from 9:00 a.m. - 6:00 p.m. EST. to help!
Written by a customer while visiting Mattel Creations
Customer Rating
2
I expected more for $150 :/
on December 30, 2018
Posted by: CaliforniaMom
from California
I was super excited to purchase this item along with the smart car that is supposed to activate the house. The car feature only works sometimes depending on the position and on learning level 3, which was a bummer. My daughter can’t even use the learning levels 1-2 to use this feature even though they would be more appropriate for her developmental stage. The mailbox keeps popping open. The doorbell and shape buttons only work every 10 times you press them. Overall I expected way more for how much I spent and I’m contemplating returning the item except that it’s such a cool idea and sparked my interest since it has a ton of cute smart home features that my husband and I have in our home. If you have the money to burn, go ahead and buy it, but don’t expect great quality for what you pay. Maybe just wait until it goes on sale or use a coupon if you can?
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Mattel, Consumer Services, December 31, 2018
We're sorry to hear this and we'd be happy to help! Please give us a call at: 800-432-5437. Support is available Mon.- Fri., from 9:00 a.m. - 6:00 p.m. EST. to help!
Written by a customer while visiting Mattel Creations
Customer Rating
3
Sometimes the buttons work
on January 4, 2019
Posted by: HH2019
from Ohio
My daughter recieved this for Christmas it’s very cute but when I play with her I notice the door Bell only works every 5 times you push it als the shapes on the outside only work sometimes. I would say the wiring is an issue in this house.
No, I would not recommend this to a friend.
Response from Mattel CreationsBy Mattel, Consumer Services, January 7, 2019
We’re sorry to hear this. Our team would be happy to help. Please give us a call at 800-432-5437. Support is available Mon.- Fri., from 9:00 a.m. - 6:00 p.m. EST.
Written by a customer while visiting Mattel Creations