Customer reviews from bitdefender.com
Bitdefender - Antivirus Plus (1-Device) (1-Year Subscription) - Windows
Average customer rating
3.9
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
5
4 Stars
2
3 Stars
4
2 Stars
1
1 Star
0
58%of customers recommend this product.
(
7 out of
12)
Customer Reviews for Bitdefender - Antivirus Plus (1-Device) (1-Year Subscription) - Windows
Customer Rating
5
Wonderful protection!
on April 16, 2019
Posted by: clsimm
from San Diego CA
I used to have Kaspersky but became unenchanted. My sister recommended BitDefender and I've been happy ever since.
I would recommend this to a friend!
Written by a customer while visiting bitdefender.com
Customer Rating
3
Great base product, but surprisingly bloated
on October 26, 2019
Posted by: sweatypants
from New York, NY
After using and loving the free Bitdefender antivirus for several years, I wanted to support the developers by paying for the full antivirus suite, plus there were some additional features I was interested in using from time to time. The straightforward interface and set-it-and-forget-it style of running in the background were hugely attractive to me and I was looking forward to seeing the same principles used for a number of other security applications.
That said, I was really surprised when I installed the program and immediately was bombarded with pop-ups advertising all the different features. It's been some time since then and I forget exactly which products the pop-ups were for, but I distinctly remember the frustration. The expectation of simplicity and high quality from Bitdefender was immediately shaken once I upgraded to the paid version, where it seemed that the program was just a form of advertisement to up-sell to me.
Of the pop-ups that I found intrusive, the most constant one is the one asking for each new WiFi network I join if I would like to turn on the VPN service. My computer is a laptop, meaning I am moving around a lot and connecting to a number of different networks regularly. While I appreciate the ideal for security on unknown and potentially insecure networks, the persistent pop-ups, even for networks that I regularly connect to and always refuse the VPN offer, without an option to stop the notifications or at least to trust a particular network, has become a frustration and annoyance. Add to this the fact that a very limited amount of data is available with the included VPN; I would have to pay extra for more data throughput, which is what that pop-up started to mean to me - do you want to buy the VPN?
I know it seems somewhat petty and small, but the entire point of supporting this company was because of the unobtrusive nature of the original program. But what I found was the same gimmicks seen elsewhere - where now that I've paid for something, it's a chance to advertise other things to me. Pretty unfortunate.
No, I would not recommend this to a friend.
Written by a customer while visiting bitdefender.com
Customer Rating
2
Takes a lot of RAM to run this program
on October 26, 2019
Posted by: celeste
from north carolina
I don't know if this is my computer literacy or not but I am constantly unblocking access to the internet for my computer programs, the RAM use has shot right up due to all the overseering BitDefender does. So while I wanted protection, either it has to be better managed or coordinated with other protection programs like what comes with my email program or WIFI printer.
No, I would not recommend this to a friend.
Written by a customer while visiting bitdefender.com
Customer Rating
4
easy to use and install
on October 26, 2019
Posted by: jtronninge
from Oregon
happy thus far, always hard to know how well it's working, have to look deeper
I would recommend this to a friend!
Written by a customer while visiting bitdefender.com