Customer reviews from Philips Home Appliances
Saeco - XELSIS METAL FRONT, SM7684/04 - Titanium
Average customer rating
4.5 out of 5
4.5
(107 Reviews)
Open Ratings Snapshot
Rating breakdown 107 reviews
5 Stars
77
4 Stars
20
3 Stars
4
2 Stars
3
1 Star
3
94%of customers recommend this product. 
(
91 out of 97
)
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Customer Reviews for Saeco - XELSIS METAL FRONT, SM7684/04 - Titanium
Customer Rating
4 out of 5
4
Wonderful. Made great coffee
on March 28, 2023
Posted by: Arlo1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I only gave it a 4 because the grinder stopped working on personalized settings. Had to reset it and it worked. Then stopped again. Had to send it back.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
5 out of 5
5
Fantabulous Espesso Machine!
on March 17, 2023
Posted by: daRobFather
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This thing is an espresso/cappuccino beast! Large bin for lots of beans, large canister for lots of milk & froth, a large drip tray for lots of spillage, a small bin for a one-shot dose of pre ground coffee, and lots & lots of different recipes in its library!
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
4 out of 5
4
So much better
on February 20, 2023
Posted by: Leptandrum
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] My Saeco Taleo Giro was like a family pet, but when her initial cost, plus repairs, added up to the cost of this one, I put her out to pasture.
If I’d done it sooner I’d have realized how much better my coffee could be. The Giro paid for itself in a year. The Xcelsis may do it in half the time because it can deliver so many drink choices.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
4 out of 5
4
Love our new machine!
on February 5, 2023
Posted by: Becki B
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Highly recommend this machine for households with differing coffee preferences. Easy to use, clean and make guests their drink of choice. Gave it four stars as I would like a bigger water tank.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
5 out of 5
5
Oh Yeah!
on January 29, 2023
Posted by: Beany2
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I got this coffee machine as an update to my superautomatica, which I still love and use after more than 20 years. Yes! That’s right. Still going after more than 20 years. I don’t know if this one will last as long with all the amazing features, I suppose there’s more that could go wrong. But it’s a great update for exactly that reason. So many drink choices, so easy to use. Maintenance is reasonably easy as well. The only feature I’d like to have is the ability to easily change beans. I guess you can’t have it all. But this machine is pretty close.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
5 out of 5
5
LOVE LOVE LOVE Xelsis
on January 19, 2023
Posted by: azfuninsun
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I went from a semi-automatic (Breville) to this awesome super automatic! I love that I can customize the drinks to my preference. I know that some complain that the milk isn't "hot" enough, and for those users if you run the "hot water" item prior you will not have that issue. Cleaning milk wand and brew unit is super easy. Haven't got to lube or do a full milk clean yet so I don't know how difficult that is.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
4 out of 5
4
Absolutely love this machine!
on January 14, 2023
Posted by: ZooBooMafoo
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love this machine. Cafe quality coffee at my house. I do wish the drip tray were easier to carry to the sink and it could use a few more sensors to tell me if I have enough water for the drink I’m making, especially for the price of this thing.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
5 out of 5
5
Game changer!
on January 12, 2023
Posted by: KNGMoonRacer
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This machine has surpassed our expectations! So many options to customize your espresso. Easy to clean and maintain.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
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