Customer reviews from Philips Home Appliances
Saeco - PicoBaristo Milk Carafe Super Automatic Espresso Machine, Stainless Steel - Black/Silver
Average customer rating
4.5
(51 Reviews)
Rating breakdown 51 reviews
5 Stars
35
4 Stars
10
3 Stars
4
2 Stars
0
1 Star
2
88%of customers recommend this product.
(
43 out of
49)
Customer Reviews for Saeco - PicoBaristo Milk Carafe Super Automatic Espresso Machine, Stainless Steel - Black/Silver
Posted by: FlyGuyTX
Gender:Male
Verified Purchase:Yes
We have eyed another brand of automated expresso machine for years. I was fortunate to walk into Williams Sonoma a month ago, when this was on sale. The salesperson was an expert on these machines. Once he explained the removable brew system to me, I knew that I could not miss the sale.
The YouTube on setting it up made it very easy. Once a week I clean it inside and out. It works flawlessly. My family can all use it as the automation makes it easy.
The milk carafe is the real magic, as you always have cold milk at the ready to plug into the machine and make a perfect latte or cappucino.
Great machine!
Cons: so easy you will become addicted
Pros: removable brewing unit for cleaning, milk carafe and steamer
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: arabviking
Gender:Male
Verified Purchase:Yes
Makes coffee excellent time and again. Have always wanted to have a Saeco espresso machine ever since I'd seen it at a relatives. Old "manual" espresso finally took its last breath and it was time for a new one and really a no brainer. Sure may have a high price tag but there's a reason - so much less manual steps and it knows the right temperature, you can elect aroma, and have the grinder set to various settings. Truly can get a lot out of it. Only con I listed below was that cracked beans can get stuck in a portion of the hopper and took about 15-20 minutes to figure out why it kept telling me the hopper was "open". So be wary of that.
Cons: coffee hopper can get stuck with cracked beans.
Pros: selection of coffee drinks is excellent., super easy to fill and clean day-to-day.
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: unclegeo
Gender:Male
Verified Purchase:Yes
Good machine, heats rapidly. Makes really good espresso and capuccino is also good. Manual is imperfect and adjusting the grinder requires a tool (small magnet) that is not included nor described in the manual. I have only had the machine a few weeks so it is premature to tell the longevity of the machine. All in all, I would buy it all over again. Can't make Capuccino with a double shot in automatic mode have to do it manually.
Cons: need an unsupplied tool to adjust grinder
Pros: heats rapidly
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: CbHMNY
Gender:Male
Verified Purchase:Yes
Replaced an older Saeco Vienna Plus which is still in great working order. Wanted a system with a milk carafe for Cappucino/Latte, as that's become a family favorite.
This machine, used daily for at least 2 cappucinos and several espressos each day, has to this point been flawless.
It is easy to use, easy to maintain, and produces delightful coffee right out of the box. Setup was easy!
If I were to provide one suggestion - it would be to 'sense' the presence of ground coffee (when using the bypass doser) if the user forgets to set the 'bean strength' to ground coffee - or force a strength choice - instead of automatically grinding the default dose - which then overloads the dose and causes a "too much coffee powder" error/fault. A small issue, but one which could be easily rectified and would make it even more user-friendly.
Love this machine and would definitely buy again.
Pros: ease of use, ease of care/cleaning, great tasting coffee, easy to use milk frother carafe
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: PeggyL
Gender:Female
Verified Purchase:Yes
This is the first espresso maker, after years and many purchases, that makes a true espresso rather than just strong coffee. It froths perfectly (I've never gotten the hang of doing it manually), grinds the beans, and brews automatically. So far, I'm in love.
Cons: doesn't hold a great deal of water or beans.
Pros: love the auto froth. yum!
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Customer Rating
4
my wife and i have veru much enjoyed the coffees from thos product
on April 19, 2018
Posted by: jwj3
Gender:Male
Verified Purchase:Yes
My wife bought this unit for Christmas. We have used it frequently since then and very much enjoyed the coffees . We jad one issue when the frothrr failed. This was promptly replaced under warr. I would recommend to anyone who enjoys espresso or cappuccino type coffees without the time and effort (and mess) usually associated with these beverages.
Cons: tray removal a little hard to remove for cleaning
Pros: ease of use, easy to clean, great coffee, requires little counter space, attractive
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances
Posted by: astrocramp
Gender:Male
Verified Purchase:Yes
I'm definitely not a coffee geek, but do enjoy a good espresso, café crème, and cappuccino. I've been using a Saeco Magic Deluxe since 2001, and finally decided to upgrade after replacing a boiler or some other major part on the Magic once a year. The crème that the Picobarristo serves is fantastic, milk is steamed well, and coffee is hot. I'm convinced the grinder is also better - coffee is much stronger than my Magic at the same dose settings. The machine is easy to use, and was able to adjust the volume of the cup easily. Cleaning and setup is straightforward.
One possible downside was the milk carafe wasn't dispensing milk, so I called Saeco - I got help from a knowledgeable, legit Italian who quickly diagnosed and sent me a new carafe to solve the problem. A negative turned into positive because of great customer support.
The machine does have a quirk - it will dispense coffee when the water is low and then stop at an incomplete cup. On occasion I get a partially full cup of café crème, which my Magic never did.
A few design points - I have my machine on the counter and under the upper cabinets. The way the lids for water and beans are setup you need to move the machine out from under the cabinet, and it has rubber feet which makes moving the machine awkward. I put some Teflon plastic feet under the rubber feet so it slides easier. My Magic had a rotating bottom where I could swivel the machine out when filling the hopper and water tank.
The other design point is that the water tank and bean hoppers are small compared to my Magic, as the overall machine is much smaller. I would prefer a larger machine with more capacity, but that's sort of a nitpick.
Overall, it's a great machine. The price is either cheap (compared to other models and brands) or expensive (compared to non-superautomatics), but for a superautomatic I think this is a great deal.
Cons: rubber feet make it difficult to move, dispenses partial cups when water is low
Pros: grinder / dosing is highly adjustable, great coffee, outstanding support, machine looks fantastic
Written by a customer while visiting Philips Home Appliances
Posted by: Bellinghamster
Gender:Male
Verified Purchase:Yes
Smart design, fast, and easy to use once you work through the instruction manual . We like it!
I would recommend this to a friend!
Written by a customer while visiting Philips Home Appliances