Customer reviews from cafeappliances.com
Knobs for Caf Gas Cooktops - Brushed Stainless
Average customer rating
1
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
0
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
13
8%of customers recommend this product.
(
1 out of
12)
Customer Reviews for Knobs for Caf Gas Cooktops - Brushed Stainless
Customer Rating
1
Knobs melt
on October 2, 2024
Posted by: vmz1
from San Rafael, CA
3 Knobs closest to heat melt over time. Made out of cheap material and attached to expensive appliance.
I spoke to Consumer Relations and they are not willing to do anything about it until the knobs are recalled.
And they will not be recalled if customers don't complain and just buy the replacements. It's a shame
I spoke to Consumer Relations and they are not willing to do anything about it until the knobs are recalled.
And they will not be recalled if customers don't complain and just buy the replacements. It's a shame
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, October 3, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Poor quality
on October 16, 2024
Posted by: Leif
from Dover, DE
Plastic knobs that peels and melts. Expensive cooktop with cheap knobs.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, October 17, 2024
We'd like to help you with the knobs peeling on your cooktop. An agent is going to be reaching out to you via email. Please be on the lookout for an email from us, and please note you may need to check your spam folder.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Plastic knobs
on February 1, 2025
Posted by: Arsh
from Battendorf, IA
First day we moved into our new home. First time using our brand new cooktop and the knob melted.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, February 5, 2025
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Poor quality
on April 10, 2025
Posted by: Disappointing product
from CA
Similar to the other numerous reviews, knob issues, specifically peeling and melting. HUGE disappointment. I thought this may have just our product but clearly not. Starts within just a couple months of install.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 14, 2025
We're sorry to hear about your knobs peeling on you. We'd like to help out with this. We will be reaching out over email to collect additional information. Please respond at your earliest convenience.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Poor quality knobs- peeling after one week
on August 4, 2025
Posted by: Rahul
from Austin TX
We moved into our new home just one week ago and started using the Cafe 5 gas cooktop. We cook very rarely but the brushed stainless knobs are already peeling. This is really disappointing for a premium appliance brand. It seems like a manufacture flaw. I am requesting warranty support or a replacement for these knobs. Please address this.
I would recommend this to a friend!
Response from cafeappliances.comBy Diego, Cafe_Appliances, August 11, 2025
We'd like to help you with unit's knobs. We are going to reach to via email to gather further information. Please reply at your earliest convenience.
Written by a customer while visiting cafeappliances.com