Customer reviews from netgear.com
NETGEAR - Orbi Voice AC2200 Tri-Band Wi-Fi Range Extender and Smart Speaker
Average customer rating
3.8
(43 Reviews)
Rating breakdown 43 reviews
5 Stars
27
4 Stars
1
3 Stars
1
2 Stars
6
1 Star
8
24%of customers recommend this product.
(
4 out of
17)
Customer Reviews for NETGEAR - Orbi Voice AC2200 Tri-Band Wi-Fi Range Extender and Smart Speaker
Customer Rating
5
Must change to Orbi mode
on June 19, 2020
Posted by: Jmich
Gender:Male
Length of ownership:1 week
If connecting as a satellite to an existing Orbi system you must set it to Orbi mode. It comes as an extender from the factory. The piece of paper that comes with this satellite explains how. Basically make sure the power button is off. Then plug it in. Then hold down the pairing button. Then power it on while holding pairing button. Then release pairing button. This will cycle it into orbi mode. It took my satellite about 5 minutes to finally go into Orbi mode. Once in orbi mode go to the app and pair it.
Again, follow the paper that came with it unless you just want to use it as an extender.
Again, follow the paper that came with it unless you just want to use it as an extender.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
2
Multiroom speaker feature missing
on March 22, 2020
Posted by: SingleSpeakerScott
Gender:Male
Length of ownership:1 week
Would be much better if multiroom speaker feature worked with this
Response from netgear.comBy NETGEAR Team, March 24, 2020
Hello Scott,
This feature is not currently supported on the Orbi Voice.
Thank you,
NETGEAR Team
This feature is not currently supported on the Orbi Voice.
Thank you,
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
always white flashing after several hours
on January 20, 2020
Posted by: Vinij
Gender:Male
Length of ownership:1 week
I've finished set the Orbi Voice to my Orbi Mesh system. It was perfect. But after a while it keep white flashing, strange tick soung and disconnected from the system.
No, I would not recommend this to a friend.
(click to see the video)
Response from netgear.comBy NETGEAR Team, January 21, 2020
Hi Vinij,
We are happy to help you with this flashing light ring. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
We are happy to help you with this flashing light ring. Please reach out to us at Netgearteam@netgear.com with a link to your review and your device serial number and we will look into the support opportunities with you.
Thank you.
NETGEAR Team
Written by a customer while visiting netgear.com
Customer Rating
1
Save yourself the frustration
on April 14, 2020
Posted by: DenverGuy
Gender:Male
Length of ownership:1 week
I bought this to make life easier along with the other Orbi Router and Satellite as well as a nighthawk modem. Since my internet was spotty in my large home I thought this would be my solution. Well it is worse...Days wasted trying to get this thing working, Setting, resetting, rebooting, and having to reestablish everything over and over again in my smart home. Hours with tech support only to keep going through the same steps I have for days ....I have had this whole system less than a week and hate it....I am going to return. Not worth the price tag
No, I would not recommend this to a friend.
Response from netgear.comBy NETGEAR Team, April 15, 2020
Hi Denverguy,
We suggest using the Orbi app to set up your network as it will walk you through each step. We are happy to work with you to get your Orbi network set up. Please reach out to us at Netgearteam@netgear.com
Thank you.
We suggest using the Orbi app to set up your network as it will walk you through each step. We are happy to work with you to get your Orbi network set up. Please reach out to us at Netgearteam@netgear.com
Thank you.
Written by a customer while visiting netgear.com
Customer Rating
5
The best WiFi out there
on May 29, 2019
Posted by: Scot42144
Easy, Fast, Secure all in one package. Love My Orbi
Written by a customer while visiting netgear.com
Customer Rating
5
Worth it for large house
on May 29, 2019
Posted by: smilodon99134
This is a great mesh router and gives me back a lot of the features I was missing when I used Google Wifi. I have no dead spots in my house (about 3500 sq feet) and love the integrated Amazon Echo features. The only downfall which isn't something unique to this router is the missing drop-in and calling features of a normal Amazon Echo device. I can control my smart home devices and listen to music but can't call my other Echos or add these speakers to a group for playing music in multiple rooms. These aren't deal breakers for me but are the only things keeping this from being a perfect 5 star device.
Written by a customer while visiting netgear.com
Customer Rating
4
Working Better Now
on June 16, 2020
Posted by: Weba
Gender:Male
Length of ownership:1 month
After first setting up it seemed to work great then after a few days I started to experience problems with my Sony TV (2019 Model).
At first the TV connected to satellite on 5Ghz channel, but after a few days it was on 2.4Ghz channel and then after few more days it was on 5Ghz channel on Router which is further away. Then it started disconnecting and would not connect back (TV Says SSID is disabled), I would connect back and it wold only stay connected for 10-15 mins before disconnecting again After forgetting the network on the TV and adding again it connected back at 5Ghz on the Satellite but after few days it went through same cycle as before and eventually would only stay connected for 10-15 mins at a time.
Eventually I moved the satellite closer and it now seems more stable with the TV staying on the 5Ghz channel from satellite.
My guess is that there is some issue with the TV trying to connect back to the satellite once it connected to router and it ended up disconnecting instead. Other devices on the network don't have any issues.
Apart from that its definitely improved the speed of my Wi-Fi over my AT&T U-Verse Router.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5
Awesome product
on May 29, 2019
Posted by: BC47169
The easiest wifi I have ever setup. Speed is incredible and speaker is great. So good I just added a second speaker.
Written by a customer while visiting netgear.com