Customer reviews from geappliances.com
GE - Third Rack Accessory Kit - Black
Average customer rating
4
(7 Reviews)
Rating breakdown 7 reviews
5 Stars
4
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
1
71%of customers recommend this product.
(
5 out of
7)
Customer Reviews for GE - Third Rack Accessory Kit - Black
Customer Rating
5
A MUST HAVE
on October 20, 2020
Posted by: NK33
from Louisville, KY
The 3rd rack is a must have for anyone looking to upgrade the loading flexibility options in their GE dishwasher. Also the GE 3rd rack has the easiest installation process I have ever come across.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Quick & Easy Upgrade!
on September 18, 2020
Posted by: Packman42
from Louisville, KY
I purchased this accessory kit for my GE dishwasher and was glad I did so. Very easy to install and the extra rack is super useful. Great place to stick those spatulas and lids that fall through the upper rack. Definitely recommend!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
GPF3RACK deficiency
on April 28, 2022
Posted by: Dada82
from FT LAUDERDALE, FLORIDA
i bought a dishwasher model GDF640HGM0WW ABOUT 15 MONTHS AGO.
About 6 inch long black plastic holders for the sliders of 3rd rack were fixed at the top with only one screw on each side of the body whereas they should been fixed with two screws on each side. So, two screws were missing when manufactured. As a resuld one holder with slider fell of making it impossible to slide the rack in and out. A FACTORY DEFECT!
About 6 inch long black plastic holders for the sliders of 3rd rack were fixed at the top with only one screw on each side of the body whereas they should been fixed with two screws on each side. So, two screws were missing when manufactured. As a resuld one holder with slider fell of making it impossible to slide the rack in and out. A FACTORY DEFECT!
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
3
Value
5
Response from geappliances.comBy Mike@GEA, GE Appliances, May 3, 2022
Hello,
We're happy to see that you like the way it looks, its features, and are getting great value. This is not something we enjoy hearing about and do offer our apologies for this inconvenience. An agent is going to send you an email to help resolve this issue. We look forward to working with you. Mike@GEA
We're happy to see that you like the way it looks, its features, and are getting great value. This is not something we enjoy hearing about and do offer our apologies for this inconvenience. An agent is going to send you an email to help resolve this issue. We look forward to working with you. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Works Great! Ignore poor review!!
on March 24, 2024
Posted by: Nancy333
from Florida
I have to respond because I read the review that gave the shelf one star, on the same model dishwasher as I have. It must have been installed incorrectly as mine is great — slides in and out readily. Installation was a snap. I don’t think the shelf is flimsy, it’s not meant to hold heavy pans, just small utensils and other small items like ramekins. I’m very glad I ignored that review and went ahead with my purchase!
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to install.
on April 17, 2024
Posted by: AdamWap
from Atlanta, GA
Great accessory and easy installation. Lost one star because the rails they sent were both right side rails so I had to struggle to pry the stop out to re-orient and now its loose, still works but the stop hook pops off easily. Would be great if GE could send me a replacement rail for the left side.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn’t fit listed dishwasher, poor quality part
on January 5, 2023
Posted by: JP858
I have a PDT775SYN which is listed as a compatible dishwasher. The rack can be installed but the tray is either poorly designed or out-of-spec. The tray is too wide for the rails so there is a ton of friction when sliding it in/out. It doesn’t roll on the rails but rather you need to drag/scrape it open and closed. Overall product quality is poor- flimsy, low density plastic
If you have PDT775SYN, this isn’t for you. Or possibly, the QA on this product is simply poor.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, January 6, 2023
Hello there, thank you for reaching out with this feedback. It is very disappointing to read that the installation with this third rack did not quite go as expected, and we are so sorry for the trouble this has caused for you.
We would advise making sure that all of the installation instructions have been properly followed, which can be found here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-31588.pdf
We will also certainly be passing this feedback along to the appropriate teams for review, and we appreciate this insight. If there are any additional ways we can assist you in the future, please feel free to let us know. -Elliot@GEA
We would advise making sure that all of the installation instructions have been properly followed, which can be found here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=31-31588.pdf
We will also certainly be passing this feedback along to the appropriate teams for review, and we appreciate this insight. If there are any additional ways we can assist you in the future, please feel free to let us know. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice Rack!
on February 23, 2022
Posted by: DianeOH
from Sylvania, OH
Very happy with this extra rack. Gives extra versatility to the dishwasher. Took about 5 minutes to install.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com