Customer reviews from manufacturer
Hotpoint - 7.1 Cu. Ft. Chest Freezer - White
Average customer rating
4.7
(447 Reviews)
Rating breakdown 447 reviews
5 Stars
354
4 Stars
74
3 Stars
9
2 Stars
3
1 Star
7
98%of customers recommend this product.
(
421 out of
431)
Customer Reviews for Hotpoint - 7.1 Cu. Ft. Chest Freezer - White
Customer Rating
4
Easy peasy food storage
on November 20, 2021
Posted by: Lkldraft
from Ky
The small freezer hardly takes up any room at all set up instantly plug it in and it’s ready to go. As with all chest freezers you have to be careful a frost that just means don’t leave it standing open take care of it and it will take care of you.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
2
Complicated
on November 22, 2021
Posted by: PersiaMoon
from Paragould, Ar
I bought this and had it installed on 11-26-20. And it stopped cooling about 3 weeks before the 1 year warranty expired. The repair man said these freezers don't have parts to repair the possible damage, and they don't make them easy enough to open and service, so the best option was to just replace or refund. The next day it started working again, so it may have needed rebooted or it could have been a frozen component, either way, I don't trust it! I lost a lot of money in food and I just don't trust these freezers anymore.
No, I would not recommend this to a friend.
Response from manufacturerBy Sarah@Hotpoint, Hotpoint_Appliances, November 30, 2021
Hello. We appreciate you reporting your experience with this chest freezer to us, though we hate to hear you’ve recently had an issue with it not cooling correctly. We know how frustrating the unit not working properly can be, especially when the recent repair didn’t immediately resolve the concern and you experienced food loss; we’d like to assist.
After reviewing our system, we see you have been in contact with one of our specialists recently, and have a case assigned to you. We are confident that specialist will be able to assist, and help reach the best possible resolution for your concern.
Notice of the trouble you’ve had will also be sent to our Design team for review and future consideration; we value your feedback, as we want to ensure we’re aware of any potential areas of concern. If you ever need to review your limited warranty and what is covered in terms of service and/or replacement, that information is available on page 15 of your use and care manual.
We hope everything is resolved with your freezer as soon as possible, so you can go back to enjoying it without issue. If you have any other questions or concerns, we’re always glad to help. -Sarah@Hotpoint
After reviewing our system, we see you have been in contact with one of our specialists recently, and have a case assigned to you. We are confident that specialist will be able to assist, and help reach the best possible resolution for your concern.
Notice of the trouble you’ve had will also be sent to our Design team for review and future consideration; we value your feedback, as we want to ensure we’re aware of any potential areas of concern. If you ever need to review your limited warranty and what is covered in terms of service and/or replacement, that information is available on page 15 of your use and care manual.
We hope everything is resolved with your freezer as soon as possible, so you can go back to enjoying it without issue. If you have any other questions or concerns, we’re always glad to help. -Sarah@Hotpoint
Written by a customer while visiting manufacturer
Customer Rating
5
perfect
on November 24, 2021
Posted by: Bfree
from Atlanta
I love it. It's exactly what I was needing. I've told my family about it
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
GREAT IN SIZE FOR A SINGLE PERSON
on November 25, 2021
Posted by: LIKSH
from WATERLOO
I BOUGHT MY CHEST FREEZER ONE WEEK A GO AND I HAVE NOT EXPERIECE ANY PROBLEM WITH IT. SO FAR SO SOON
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Excellent little freezer
on November 29, 2021
Posted by: Smileyforever
from Auburn Al
Installed it today and love the fact that it’s very light.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Perfect freezer for our fresh cut beef
on December 2, 2021
Posted by: Hungry
from Decatur, Illinois
We needed a good chest freezer for 120 pounds of fresh processed beef. This 7.1 cu ft freezer is perfect. We can store our our fresh meet and additional frozen products that overflow from our refrigerator/freezer. The unit is energy efficient and the lid is easy to open and close when your hands are full of frozen items.
I would recommend this to a friend!
Response from manufacturerBy Mike@Haier, Haier, December 3, 2021
Greetings,
We're so happy to hear that you are getting such great usage from this incredible freezer. We're glad to be able to provide a product to meet your needs. Thanks for being a part of the Haier family. Mike@Haier
We're so happy to hear that you are getting such great usage from this incredible freezer. We're glad to be able to provide a product to meet your needs. Thanks for being a part of the Haier family. Mike@Haier
Written by a customer while visiting manufacturer
Customer Rating
5
Nice freezer
on December 2, 2021
Posted by: MLB64
from North Little Rock, Ar
So far so good, I got this as a gift about 1 month ago and it's working great. Too early to tell about anything else yet.
I would recommend this to a friend!
Written by a customer while visiting manufacturer
Customer Rating
5
Great Freezer!
on December 4, 2021
Posted by: Chosen Frozen
from Senoia GA
I am happy with my purchase. This is what we needed!
I would recommend this to a friend!
Written by a customer while visiting manufacturer