It works well enough, even picking up large pieces of dog food, but it really struggles in a few places i didn’t expect. Such as- up and down certain rugs, the base of a lamp, under the couch where an electrical cord caught it up- gets stuck a lot. Additionally the app is poor. It didn’t pair for a long time and then finally did and worked for about two weeks and then suddenly it said my vacuum was “offline”. It still works if i press the button on the top to start but if you have kids that leave little things around it’s not worth the hassle. You basically have to deep clean before it can operate. if you’re trying to just clean the one rug on your hardwood floor, it can’t stay in one spot. Not worth the hassle. I should have just bought an actual vacuum.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, December 8, 2019
Hello,
We appreciate your review. We're sorry to your experience with the DEEBOT has been less than perfect. If you could please reach out to us at customerservice@ecovacs.com attention Steve we'll be happy to help get the robot back online, as well as assisting with the other aspects of the robot that have not lived up to your expectations.
[This review was collected as part of a promotion.] I’ve had my Deebot for about a month and I love how hard it works! I haven’t had to vacuum manually since I got it! Love it!
[This review was collected as part of a promotion.] we have had numerous Roomba vacuums but none that could be operated from an app or Alexa. This robot links with an app to be run on a schedule or to run anytime, you can select edge or full room cleaning and it returns back to base once done. It does not map but it does seem to do a thorough job. I do wish it did mail so at least I could see where it cleaned.
[This review was collected as part of a promotion.] I have 2 Golden Retrievers that shed a lot, so I bought 3 DEEBOT's...one on each level and they are set to vacuum 3x per week. What a difference it has made in my house, we love them...thank you DEEBOT for making it so easy to keep the floors clean.
[This review was collected as part of a promotion.] Love my Deebot! I have it set up to clean every other day and all I need to do is clean out dirty trash bin. You do need to have things picked up like cords or curtains because it will get stuck.
I purchased a Deebot a few years ago and loved it but it didn't last more than 6-8 months before it would only go in circles. I took a chance on it again and I hope this one lasts longer, b/c I really do love it. I am enjoying this one but since I had a bad 1st experience I think I have it in the back of my mind that this one will eventually do the same.
[This review was collected as part of a promotion.] Purchased Deebot online through Costco. He works pretty well! I say better vacuum job than my husband Deebot at least goes under furniture, etc!
I would recommend this to a friend!
Response from ecovacs.comBy Customer Care, December 6, 2019
Hello,
We're glad to hear you've enjoyed your experience with the DEEBOT. Should you ever have any questions about the DEEBOT, please don't hesitate to reach out to us at customeservice@ecovacs.com. We'll be happy to help out.