Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 600 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.2
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
40
4 Stars
22
3 Stars
6
2 Stars
6
1 Star
3
84%of customers recommend this product.
(
59 out of
70)
Customer Reviews for ECOVACS Robotics - DEEBOT 600 Wi-Fi Connected Robot Vacuum - White
Posted by: Tkennedyjr
from San Antonio, TX
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Got a great deal on labor day so for the price, it's a great lil vacuum. It does my tile floor and my carpet just fine. The remote is handy. It sometimes loses connection to the network and it only works with 2.4 wifi which can get annoying sometimes. There's been a few times I've come home and it didn't make it back home before running out of battery. Overall I'm happy with my purchase and would recommend, especially if you can get it on sale.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: dblankenship
from Missouri
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Occasionally gets stuck under things or on things but for the most part it works great. A few times it hasn’t been able to find home but that’s rare and for the benefit of not having to vacuum as much it’s great!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Little mike
Verified Purchase:Yes
I got it last month. In happy with it. My dog leaves hair trails there the apt and this helps keep it clean you do have to do a good vacuuming once or twice a week still this only gets the top layer. I wish it told you that the dust trap was full u have to check the bin to see how much is in it and it doesn't like finding the charger. You do have to bring it to the charger at times. And you do have to make sure its charging it will do a quarter charge and stop or go to a half charge and stop.
Response from ecovacs.comBy Customer Care, October 4, 2019
Hello,
Thank you for your feedback. For areas that need some extra attention, try enabling the max mode in the app which increases the suction of the unit by up to 2x. If the robot is struggling to return to the charger, make sure to leave a few feet of space clear on each side of the charger. We hope this helps, but should you need any further assistance we can be reached at customerservice@ecovacs.com to help out.
Best,
Ecovacs Customer Care
Thank you for your feedback. For areas that need some extra attention, try enabling the max mode in the app which increases the suction of the unit by up to 2x. If the robot is struggling to return to the charger, make sure to leave a few feet of space clear on each side of the charger. We hope this helps, but should you need any further assistance we can be reached at customerservice@ecovacs.com to help out.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Felinefusion
from Fl
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far I love my bot. I call her Rosie. I have left her on and was at the grocery store and I can put her to charge just using the app. Very convenient app. There are a few different modes too. I have all hard floors with area rugs. She cleans both well. She also learns your room layout by using her. Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Jpvac01010
from Fort Worth, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is one purchase that I wish I had made a LONG time ago. I can honestly say that my Deebot has improved the quality of our family’s life. The customer support has been unlike any I have ever experienced. Whenever I emailed Evovac with a question and they responded each time within the hour.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
2
DIES & GETS STUCK WORSE THAN OUR LAST ROBO VAC
on October 7, 2019
Posted by: FCOC OF CHATTANOOGA
from chattanooga
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] We had a different robo vac that died after many many years of good service. We opted to try this one. It is not performing as well as our previous brand. It seems to die quicker and gets stuck on things//in corners. We hope his memory gets better and his routine improves with time.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, October 8, 2019
Hello,
Thank you for your review. We're sorry to hear the DEEBOT has been working less than perfectly. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to help out with any issue the unit has experienced.
Best,
Ecovacs Customer Care
Thank you for your review. We're sorry to hear the DEEBOT has been working less than perfectly. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to help out with any issue the unit has experienced.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Trongle8800
from Santa Ana CA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really happy since bought , show to a friend and recommend
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: truebluetitan
from Pittsburgh, PA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was a skeptic at first, but now I'm a convert. D-BO, our DEEBOT, has become a valued member of our household. He performs his chores daily, efficiently, and without the argument that we get from our kids. I will continue to recommend this DEEBOT to anyone that'll listen. Thanks for the great product.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com