Customer reviews from ecovacs.com
ECOVACS Robotics - DEEBOT 600 Wi-Fi Connected Robot Vacuum - White
Average customer rating
4.2
(77 Reviews)
Rating breakdown 77 reviews
5 Stars
40
4 Stars
22
3 Stars
6
2 Stars
6
1 Star
3
84%of customers recommend this product.
(
59 out of
70)
Customer Reviews for ECOVACS Robotics - DEEBOT 600 Wi-Fi Connected Robot Vacuum - White
Posted by: Rosie the robot
from California
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best Mother’s Day gift ever!! I haven’t used my Dyson in months. Cat hair, dog hair, dust, dirt and just about everything else gets sucked up. Seemless routine. I programmed 9am and 2pm run times daily and the carpet and floors are always spotless. That’s 2400 SQ feet of clean! At least two friends have purchased a Deebot after seeing what it does. One of the best appliances I have ever used.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: cuciaramist
from Vicksburg, MS
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this vacuum back in May. Our house is 50/50 hardwoods and carpet, and deebot does a solid job on both. I still vacuum/sweep/mop once a week, but for the daily grind, this guy works well. It does get stuck every now and then on vents or under dressers, but once rescued, gets back on track.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Amanda2812
from Washington DC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was on the fence about a robot vacuum for a while and eventually bit the bullet. I am so happy I did. I feel like my house is cleaner and there is minimal effort on my part to keep it that way. I was hated dragging out the vacuum and trying to get the whole house where I can just let the robot vacuum go for an hour and do it every day and it just keeps the house so much cleaner.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Posted by: Ttttytttyt
Verified Purchase:Yes
[This review was collected as part of a promotion.] The unit never returns to the charger and dies somewhere. every day I have to search the house to find it, pick it up and put it on the charger.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, September 3, 2019
Hello,
Thank you for your feedback. We're sorry to hear the DEEBOT is struggling to return to the charger. Please make sure to leave a few feet of space clear on each side of the charging dock, as well as limiting the amount of infrared signals between the dock and the robot. This should help the robot have a successful journey home. If the issue persists, please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to assist you further.
Best,
Ecovacs Customer Care
Thank you for your feedback. We're sorry to hear the DEEBOT is struggling to return to the charger. Please make sure to leave a few feet of space clear on each side of the charging dock, as well as limiting the amount of infrared signals between the dock and the robot. This should help the robot have a successful journey home. If the issue persists, please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to assist you further.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: DavesLabWins
from Villa Park, IL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] We've used it for a few months. It does fine on hard floors but cannot recommend for dog hair on an Oriental rug. It runs over the tug for a while and creates a "fur ball" and only picks up about 25% of dog hair on the rug.
I would recommend this to a friend!
Response from ecovacs.comBy Customer Care, September 3, 2019
Hello,
Thank you for your feedback on your experience with the DEEBOT 600. To improve performance with carpeting and pet hair, try enabling the max suction mode in the app. This increases the suction power up to two times and should help with these areas that need extra help. Should you need further assistance, please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to assist you further.
Best,
Ecovacs Customer Care
Thank you for your feedback on your experience with the DEEBOT 600. To improve performance with carpeting and pet hair, try enabling the max suction mode in the app. This increases the suction power up to two times and should help with these areas that need extra help. Should you need further assistance, please reach out to us at customerservice@ecovacs.com attention Steve and we'll be happy to assist you further.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Customer Rating
2
Would be a great purchase if it actually worked!
on August 31, 2019
Posted by: jssj000007
from Miami, FL
Verified Purchase:Yes
I bought this three months ago and it sucks.
At every cleaning a there's a "driving wheel malfunction" message despite the the driving wheels being cleaned.
Also, it keeps getting trapped.
At every cleaning a there's a "driving wheel malfunction" message despite the the driving wheels being cleaned.
Also, it keeps getting trapped.
No, I would not recommend this to a friend.
Response from ecovacs.comBy Customer Care, September 3, 2019
Hello,
We're sorry to hear the DEEBOT is acting up. We'll be happy to locate the source of the issue and troubleshoot the problem. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll help get the unit back up and runnning properly right away.
Best,
Ecovacs Customer Care
We're sorry to hear the DEEBOT is acting up. We'll be happy to locate the source of the issue and troubleshoot the problem. Please reach out to us at customerservice@ecovacs.com attention Steve and we'll help get the unit back up and runnning properly right away.
Best,
Ecovacs Customer Care
Written by a customer while visiting ecovacs.com
Posted by: Candy Bomb
from Willow Spring, NC
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had my doubts about this product when purchasing being the proud owner of 4 dogs who all live inside. This vacuum has done an amazing job with keeping up with all the dog hair they shed. I set it to automatically run each night at midnight and wake up to a nicely cleaned/vacuumed floor. Love, love, love it!
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com
Customer Rating
4
Works Well, better if I am there to babysit
on September 5, 2019
Posted by: NeznarfNeedtwomoreletters
from Oak Creek, WI
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am happy with Harvey Wallbanger (Deebot official family name). We have two dogs and the dust container and brushes need to be cleaned a lot so it's better if I am home when Harvey goes for a walk. Harvey does a great job in keeping the fur down.
I would recommend this to a friend!
Written by a customer while visiting ecovacs.com