Customer reviews from Samsung US
Samsung - Portable SSD X5 1TB External Portable Solid State Drive with Hardware Encryption - Black
Average customer rating
4.5
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
15
4 Stars
2
3 Stars
0
2 Stars
0
1 Star
2
85%of customers recommend this product.
(
11 out of
13)
Customer Reviews for Samsung - Portable SSD X5 1TB External Portable Solid State Drive with Hardware Encryption - Black
Customer Rating
5
SPEED DEMON
on January 2, 2019
Posted by: eperez3680
from League City
[This review was collected as part of a promotion.] I was really interested in this product when it came out but was a bit weary of the price tag. I decided to give it a try and see if it was really worth the price tag. After receiving and using the Samsung portable SSD X5 1 TB, I can honestly say it does not disappoint. The very first thing I did was transfer 4 HD movies ranging in between 4-6GB each from my desktop over to the X5. 25 seconds later and before I could blink it was finished. Running out of space on my laptop’s SSD made this purchase even more of a no brainer as I was able to transfer a big portion of my PC gaming library to the X5. I am currently playing all my games with no issues at all. It practically feels like the game is running through my normal desktop SSD. The unit does get hot to the touch but the heatsink allows it not to overheat which in my opinion is a clever design on Samsung’s part. Overall, I am very impressed with the X5 and highly recommend it for content creators, video editors, photographers and gamers who want the speed of an SSD on the go.
Response from The InsidersBy Samsung Memory, OBA, January 8, 2019
eperez3680 :
I am happy to hear that you are seeing the benefits of our fastest-ever portable SSD. Designed with Thunderbolt™ 3 ports delivering up to 40 Gbps and NVMe interface, the X5 is perfect for those who need the power and speed to handle heavy data loads without missing a beat.
Your 1TB X5 delivers lightning fast read/write speeds of up to 2,800/2,300 MB/s. With Dynamic Thermal Guard technology and a built-in heat sink to maintain optimal performance and temperature, there is no need to worry about overheating. For added peace of mind, you can secure you data with optional password protection.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory)
Available 9AM - 12AM EST (Mon-Fri) / 9AM - 9PM EST (Sat)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Memory-Storage/bd-p/memoryandstorage
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 3-year manufacturer's limited warranty, if purchased brand-new directly from Amazon.com or any other authorized seller.
~ Samsung Memory
I am happy to hear that you are seeing the benefits of our fastest-ever portable SSD. Designed with Thunderbolt™ 3 ports delivering up to 40 Gbps and NVMe interface, the X5 is perfect for those who need the power and speed to handle heavy data loads without missing a beat.
Your 1TB X5 delivers lightning fast read/write speeds of up to 2,800/2,300 MB/s. With Dynamic Thermal Guard technology and a built-in heat sink to maintain optimal performance and temperature, there is no need to worry about overheating. For added peace of mind, you can secure you data with optional password protection.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory)
Available 9AM - 12AM EST (Mon-Fri) / 9AM - 9PM EST (Sat)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Memory-Storage/bd-p/memoryandstorage
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 3-year manufacturer's limited warranty, if purchased brand-new directly from Amazon.com or any other authorized seller.
~ Samsung Memory
Written by a customer while visiting The Insiders
Customer Rating
4
Great drive just one major flaw that bothered me
on October 18, 2022
Posted by: Anonymous
from Dallas, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] When I first heard of this drive I was really excited reading the speeds of the transfers. I do a lot of video work so Im always transferring movies back and forth to my PC or phone. I was very impressed by the transfer speeds. The drive itself wasnt too bulky. I liked the astetic of it. But I quickly found out that a regular C port cable will not transfer any files. When I plugged it in, it never showed up in windows. It only showed up when I used a thunderbolt c cable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great fast ssd drive
on December 28, 2022
Posted by: Robert
from Illinois
Expertise:Intermediate
[This review was collected as part of a promotion.] Very fast and very portable highly recommend to novice or pro
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US