Customer reviews from Samsung US
Samsung - FIT Plus 256GB USB 3.1 Flash Drive - Black
Average customer rating
4.7
(358 Reviews)
Rating breakdown 358 reviews
5 Stars
285
4 Stars
54
3 Stars
9
2 Stars
4
1 Star
6
96%of customers recommend this product.
(
203 out of
212)
Customer Reviews for Samsung - FIT Plus 256GB USB 3.1 Flash Drive - Black
Customer Rating
4
Write Speed Bottleneck
on June 18, 2019
Posted by: Jeza
from Denver,Co
Expertise:Expert
I just purchase this drive.
First I did is to check data transfer speeds .
Write speed is 80 MB/s
Read speed is 290 MB/s
So 300 MB/s is actual read speed.
First I did is to check data transfer speeds .
Write speed is 80 MB/s
Read speed is 290 MB/s
So 300 MB/s is actual read speed.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Went Quietly Into The Night
on December 1, 2021
Posted by: PJPete
from Santa Rosa, CA
i kept this drive in the usb port of my computer for about two months. the drive was left in the usb port as suggested in the boilerplate. media was bitlocker encrypted. after tow months of occasional use (maybe once a week), the drive reports "no media". all attempts to access the drive have failed - on several different pc's. it looks like the controller chip cannot talk to the nand memory chip. as a result, i have a working usb flash drive with no storage memory. for all of this drives supposed physical durability, it sure failed quickly and quietly. waterproof? x-ray proof? how about able to withstand normal use. good thing it's waterproof, because it's going in the toilet! do not trust your data to this device!
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Samsung Memory, Samsung Brand Ambassador, December 1, 2021
PJPete:
I’m very sorry for the difficulties you’ve experienced with your Samsung FIT Plus Flash Drive. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 3.1 Series USB flash drive we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, and directly from an authorized dealer.
Please contact Samsung Memory Support directly so that we can better investigate your issue and assist you towards a solution or replacement.
You can reach us at:
1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
1. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
2. Manuals & Software
3. Warranty Info
4. Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5. Contact Us
We look forward to hearing from you soon.
- Samsung Memory
I’m very sorry for the difficulties you’ve experienced with your Samsung FIT Plus Flash Drive. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 3.1 Series USB flash drive we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, and directly from an authorized dealer.
Please contact Samsung Memory Support directly so that we can better investigate your issue and assist you towards a solution or replacement.
You can reach us at:
1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
1. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
2. Manuals & Software
3. Warranty Info
4. Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
5. Contact Us
We look forward to hearing from you soon.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Works well!
on May 9, 2019
Posted by: Niknamehere
from Wisconsin
Expertise:Intermediate
Using this for music storage in my Kenwood car radio usb port. Where others (Sandisk) failed to work consistently or at all in cold weather, this one shines!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Memory, OBA, May 14, 2019
Niknamehere:
Thank you for purchasing the Samsung USB 3.1 Flash Drive FIT Plus and for your review. I'm glad to see that our FIT Plus featuring an ultra-compact design is meeting your expectations and needs as music storage for your car.
You can rest assured that your data is safe with its 5-proof technology (water proof, shock proof, temp proof, magnet proof, and x-ray proof) and 5-year limited warranty.
Should you ever need assistance with using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Thank you for purchasing the Samsung USB 3.1 Flash Drive FIT Plus and for your review. I'm glad to see that our FIT Plus featuring an ultra-compact design is meeting your expectations and needs as music storage for your car.
You can rest assured that your data is safe with its 5-proof technology (water proof, shock proof, temp proof, magnet proof, and x-ray proof) and 5-year limited warranty.
Should you ever need assistance with using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
1
Data loss potential Mac-Disk Not Ejected Properly
on June 4, 2019
Posted by: Steven T
from New Jersey
Expertise:Expert
Cannot use Samsung FIT Plus as intended on a Macbook Pro.
Samsung markets FIT Plus as being so small that you can leave it in your computer's USB port as if it is permanent, additional storage for your computer.
When Macbook Pro sleeps FIT Plus is improperly disconnected.
On waking from sleep, the OS warns that the FIT Plus was not ejected properly. This can result in data loss.
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy Samsung Memory, OBA, January 15, 2020
Steven T:
I am very sorry to hear that your FIT Plus 3.1 USB flash drive is improperly ejecting after your device goes to sleep. You may need to disable the power management setting which turns off your computer to save power.
For further questions or concerns, please contact Samsung Customer Support:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 5-year manufacturer's limited warranty if purchased brand-new directly from any authorized seller.
~ Samsung Memory
I am very sorry to hear that your FIT Plus 3.1 USB flash drive is improperly ejecting after your device goes to sleep. You may need to disable the power management setting which turns off your computer to save power.
For further questions or concerns, please contact Samsung Customer Support:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 5-year manufacturer's limited warranty if purchased brand-new directly from any authorized seller.
~ Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
1
Not able to reformat or delete files from drive.
on January 10, 2020
Posted by: Jason
from Ohio
Expertise:Expert
Not able to reformat or delete files from drive. Whenever plug in the device it is giving me the error saying need to scan.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
2
Value
1
Response from Samsung USBy Samsung Memory, OBA, January 15, 2020
Jason:
Thank you for purchasing the Samsung FIT Plus USB 3.1 Flash Drive. I am very sorry to see that you are experiencing errors with your drive.
So that we can better understand your problem and provide assistance or begin warranty service, please contact us via any of the below options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung stands behind the quality and performance of every 3.1 Series USB flash drive we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
We hope to hear from you.
~ Samsung Memory
Thank you for purchasing the Samsung FIT Plus USB 3.1 Flash Drive. I am very sorry to see that you are experiencing errors with your drive.
So that we can better understand your problem and provide assistance or begin warranty service, please contact us via any of the below options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung stands behind the quality and performance of every 3.1 Series USB flash drive we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
We hope to hear from you.
~ Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Small cute and lite performance device
on December 11, 2018
Posted by: Sreenivasaongole
[This review was collected as part of a promotion.] Great price great product and great performance. Worth every penny
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Very low write speeds
on August 26, 2020
Posted by: Anonymous
from Tempe, AZ
there is a reason the don't include the write speed in the specs- its 50mb/s. i've tried every port and originating drive on my computer and it maxes out at 50mb/s. it takes 42 minutes to fill this drive from an nvme. had i known that, i wouldn't have purchased it, but its too cheap to be worth returning. otherwise, the size is great.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
2
Response from Samsung USBy Samsung Memory, OBA, August 31, 2020
Anonymous:
Thank you for purchasing the Samsung FIT Plus 3.1 USB flash drive. I am sorry that you are not completely happy with performance speeds. There are several factors which may affect performance speeds such as host device, file attributes, etc.
For assistance addressing your speed concerns, please contact Samsung Customer Support.
You can reach us at:
1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for:
1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
2) Product Support
3) Manuals and Downloads
4) Warranty Info
5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more
7) …and more product, repair, order, and care options
Samsung stands behind the quality and performance of every 3.1 Series USB flash drive we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from an authorized dealer.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We look forward to hearing from you soon.
- Samsung Memory
Thank you for purchasing the Samsung FIT Plus 3.1 USB flash drive. I am sorry that you are not completely happy with performance speeds. There are several factors which may affect performance speeds such as host device, file attributes, etc.
For assistance addressing your speed concerns, please contact Samsung Customer Support.
You can reach us at:
1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for:
1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
2) Product Support
3) Manuals and Downloads
4) Warranty Info
5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more
7) …and more product, repair, order, and care options
Samsung stands behind the quality and performance of every 3.1 Series USB flash drive we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from an authorized dealer.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We look forward to hearing from you soon.
- Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Slim device! very portables
on October 2, 2018
Posted by: Unreal117
from CA
Expertise:Expert
I wanted to add storage space to my new samsung notebook pro 9, but I was looking for a slop device that I would not have to carry with me in an external pocket. The storage device can be left inserted in the laptop wich is great because its so small you wouldnt want to remove/insert the device multiple times.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Memory, OBA, October 3, 2018
Unreal117:
Thank you for purchasing the Samsung USB 3.1 Flash Drive FIT Plus and for your review. I'm glad to see that our FIT Plus featuring an ultra-compact design is meeting your expectations and needs. It was designed to plug in and stay with a seamless and unobtrusive size, reducing risks of accidental bumps or removal.
You can rest assured that your data is safe with its 5-proof technology (water proof, shock proof, temp proof, magnet proof, and x-ray proof) and 5-year limited warranty.
Should you ever need assistance with using this product, please contact us.
Samsung Customer Support:
1) 1-800-SAMSUNG (ask for Memory) 9AM - 12AM EST (Mon-Fri) / 9AM - 9PM EST (Sat)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 12PM - 6PM EST (Mon-Fri): https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Memory-Storage/bd-p/memoryandstorage
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Thank you for purchasing the Samsung USB 3.1 Flash Drive FIT Plus and for your review. I'm glad to see that our FIT Plus featuring an ultra-compact design is meeting your expectations and needs. It was designed to plug in and stay with a seamless and unobtrusive size, reducing risks of accidental bumps or removal.
You can rest assured that your data is safe with its 5-proof technology (water proof, shock proof, temp proof, magnet proof, and x-ray proof) and 5-year limited warranty.
Should you ever need assistance with using this product, please contact us.
Samsung Customer Support:
1) 1-800-SAMSUNG (ask for Memory) 9AM - 12AM EST (Mon-Fri) / 9AM - 9PM EST (Sat)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 12PM - 6PM EST (Mon-Fri): https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Memory-Storage/bd-p/memoryandstorage
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Written by a customer while visiting Samsung US