Customer reviews from Samsung US
Samsung - BAR Plus 256GB USB 3.1 Flash Drive - Titan Gray
Average customer rating
4.7
(529 Reviews)
Rating breakdown 529 reviews
5 Stars
425
4 Stars
82
3 Stars
14
2 Stars
5
1 Star
3
98%of customers recommend this product.
(
301 out of
306)
Customer Reviews for Samsung - BAR Plus 256GB USB 3.1 Flash Drive - Titan Gray
Customer Rating
5
Love my new Flash drive
on December 29, 2018
Posted by: Ozzy G
from Tampabay
Expertise:Expert
[This review was collected as part of a promotion.] Well I have had my flash drive for several weeks and have fallen in love with the speed and the ruggedness of this drive. I use it when I am mixing to save my files quickly. I use it when I need to transport large music files fast and this drive is doing a great job with that. I am often very hard on my drives as they go in my backpack or my pocket, on my lanyard or one of the many of situations I put it through. It has done very well with all and any circumstances of use. Anyone looking for a small and very effective flash drive this is a winner.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
When it worked.. 256 GB
on May 30, 2019
Posted by: MUCHSNOW
from SLC
Expertise:Intermediate
Bout a month old and half filled, now get: Volume Bitmap is incorrect , on multiple win10 boxes after about 10/15 minutes of use. This must be a dud or fake. I have a 128 3.0 that's been everywhere w/o problems. Are we having problems with the larger capacity? Trust is waning...
Features
2
Performance
3
Design
5
Value
1
Response from Samsung USBy Samsung Memory, OBA, June 7, 2019
MUCHSNOW:
Thank you for purchasing the Samsung BAR Plus USB 3.1 Flash Drive. I am very sorry to see that your 256GB is drive showing errors.
So that we can better understand your problem and provide assistance or begin warranty service, please contact us via any of the below options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 5-year manufacturer's limited warranty if purchased brand-new directly from any authorized seller.
We hope to hear from you.
~ Samsung Memory
Thank you for purchasing the Samsung BAR Plus USB 3.1 Flash Drive. I am very sorry to see that your 256GB is drive showing errors.
So that we can better understand your problem and provide assistance or begin warranty service, please contact us via any of the below options:
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Memory and Storage Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 5-year manufacturer's limited warranty if purchased brand-new directly from any authorized seller.
We hope to hear from you.
~ Samsung Memory
Written by a customer while visiting Samsung US
Posted by: Charger12
from Grimes, IA
I bought this and I am VERY happy I did, it is the best flas drive I have ever ownded. Everything about this prouduct is perfect in every way!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect!
on December 9, 2019
Posted by: Ashar
from New Jersey
Expertise:Intermediate
I love in it .... It works perfect & i hope it will not make any problem in
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
speed
on December 11, 2019
Posted by: yacovy
Exactly how much MB read speed and how exactly MB write speed Thank you
Features
3
Performance
3
Design
5
Value
5
Response from Samsung USBy Samsung Memory, OBA, December 18, 2019
yacovy:
Thank you for purchasing the Samsung BAR Plus 3.1 USB flash drive. I am very glad that the performance speeds are meeting your expectations. If you have any concerns which caused you to give this product only 3 stars, please contact Samsung Customer Support for assistance.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Every BAR Plus 3.1 USB flash drive we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
~ Samsung Memory
Thank you for purchasing the Samsung BAR Plus 3.1 USB flash drive. I am very glad that the performance speeds are meeting your expectations. If you have any concerns which caused you to give this product only 3 stars, please contact Samsung Customer Support for assistance.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Available 12PM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns. Every BAR Plus 3.1 USB flash drive we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer.
~ Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
5
Great little USB Flash Drive for storing my files
on August 2, 2020
Posted by: AzuVlog23
from Seattle, WA
i like using this usb stick drive for storing my photos, files, videos, music, etc. material metal(?) feels very sturdy and nicely designed to pull off when using an usb to usb-c adapter..
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Extremely slow
on March 29, 2021
Posted by: Nik V
copying files at 2mb, not even close to 400mbs claimed. external hdd (hdd!!!! not sdd) are few time faster on the same files.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy Samsung Memory, Samsung Brand Ambassador, March 30, 2021
Nik V:
Thank you for sharing the speed issues you are experiencing with your Samsung BAR PlusFlash Drive. This model is designed to deliver speeds of up to 400MB/s Data Transfer Speed
Please contact Samsung Memory Support directly so that we can better investigate your speed issue and assist you towards a solution or replacement.
You can reach us at:
1-800-SAMSUNG (ask for Memory) Available 8AM – 9PM EST (Mon-Fri)
Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for:
1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
2) Product Support
3) Manuals and Downloads
4) Warranty Info
5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more
7) …and more product, repair, order, and care options
Samsung stands behind the quality and performance of every 3.1 Series USB flash drive we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from an authorized dealer.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We hope to hear from you soon.
~ Samsung Memory
Thank you for sharing the speed issues you are experiencing with your Samsung BAR PlusFlash Drive. This model is designed to deliver speeds of up to 400MB/s Data Transfer Speed
Please contact Samsung Memory Support directly so that we can better investigate your speed issue and assist you towards a solution or replacement.
You can reach us at:
1-800-SAMSUNG (ask for Memory) Available 8AM – 9PM EST (Mon-Fri)
Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for:
1) Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
2) Product Support
3) Manuals and Downloads
4) Warranty Info
5) Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
6) Samsung Community: A great resource for getting help from Samsung moderators and customers and more
7) …and more product, repair, order, and care options
Samsung stands behind the quality and performance of every 3.1 Series USB flash drive we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from an authorized dealer.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
We hope to hear from you soon.
~ Samsung Memory
Written by a customer while visiting Samsung US
Customer Rating
2
Worked great, until it didn't
on April 16, 2021
Posted by: Tom W
from Rockford, IL
this product worked great for a couple years, then one day the transfer rate got horrible, and the next time i plugged it in, it caused my computer to lock up due to endlessly trying to load the drive. the drive also began getting very hot when plugged in; good thing i had the files backed up elsewhere!
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
3
Response from Samsung USBy Samsung Memory, Samsung Brand Ambassador, April 19, 2021
Tom W:
Thank you for purchasing the Samsung BAR Plus Flash Drive. We appreciate you sharing your experience with us.
Samsung stands behind the quality and performance of every 3.1 Series USB flash drive we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from an authorized dealer.
Please contact Samsung Memory Support directly so that we can better investigate your issue and assist you towards a solution or replacement.
You can reach us at:
1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for:
1) Contact Us Options (LiveChat, Remote Support)
2) Product Support
3) Warranty Info
4) Samsung Community: A great resource for getting help from Samsung moderators and customers and more
5) …and more product, repair, order, and care options
We hope to hear from you soon.
~ Samsung Memory
Thank you for purchasing the Samsung BAR Plus Flash Drive. We appreciate you sharing your experience with us.
Samsung stands behind the quality and performance of every 3.1 Series USB flash drive we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from an authorized dealer.
Please contact Samsung Memory Support directly so that we can better investigate your issue and assist you towards a solution or replacement.
You can reach us at:
1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner for:
1) Contact Us Options (LiveChat, Remote Support)
2) Product Support
3) Warranty Info
4) Samsung Community: A great resource for getting help from Samsung moderators and customers and more
5) …and more product, repair, order, and care options
We hope to hear from you soon.
~ Samsung Memory
Written by a customer while visiting Samsung US