Customer reviews from Michael Kors (USA), Inc.
Michael Kors - Access Runway Smartwatch 41mm Stainless Steel - Silver
Average customer rating
3.1
(59 Reviews)
Rating breakdown 59 reviews
5 Stars
19
4 Stars
11
3 Stars
3
2 Stars
9
1 Star
17
57%of customers recommend this product.
(
29 out of
51)
Customer Reviews for Michael Kors - Access Runway Smartwatch 41mm Stainless Steel - Silver
Customer Rating
2
Mixed Reviews
on February 27, 2019
Posted by: shandambrown
from beaumont, tx
Gender:Female
I have been having this watch for a few months. All was great until a week ago. First the step counter stopped counting. Tried endlessly to fix that and it isnt fix. Then the touch feature stopped working.
No, I would not recommend this to a friend.
Written by a customer while visiting Michael Kors (USA), Inc.
Posted by: Simply Shonda
from Little Rock, Arkansas
Gender:Female
Verified Purchase:Yes
I've had my watch for about a month now and I have to say it's really awesome! Ita does everything a smartwatch should do. The only I have a problem with is that sometimes there is a delay in the touchscreen. I've had to turn my watch off once to make the touchscreen feature to start working again. So far it's only been the one time and I'm hoping i wont have to do it again.
I would recommend this to a friend!
Written by a customer while visiting Michael Kors (USA), Inc.
Customer Rating
4
non tech person
on July 16, 2019
Posted by: Sandx
from New Zealand
Gender:Female
5 star Had watch 1yr battery lasts if turn off all un-used apps 2 days. not tried swimming to scared. still not sure how to work it. -1star BAD feature does not allow you to save all info. exorcise,heart etc..still looking for app that is compatible to do this MK should have had this not on google fit poor platform, -1 star BAD no instruction manual for us oldies.
+ 1star GOOD if you leave wifi and data for phone on watch syncs well.
+ 1star GOOD if you leave wifi and data for phone on watch syncs well.
I would recommend this to a friend!
Written by a customer while visiting Michael Kors (USA), Inc.
Posted by: Brancey
Gender:Female
Verified Purchase:Yes
I adore my watch I never leave the house without it! It has a lot of different features and it’s very stylish. I find that the apple watches are just kind of bland and bulky this looks like a real watch with all of the features of a smart watch. I mean who doesn’t love rose gold?
Written by a customer while visiting Michael Kors (USA), Inc.
Customer Rating
1
Not great
on April 22, 2020
Posted by: Reena01
from Trinidad
Gender:Female
I got my watch for my birthday, and it didn’t even make a good year when it began to unseal and then it stopped taking charge
No, I would not recommend this to a friend.
Written by a customer while visiting Michael Kors (USA), Inc.
Posted by: Dalyjo
from Minnesota
Gender:Female
Verified Purchase:Yes
Touch screen and buttons only work when they want too watch constantly freezes and goes black when I'm trying to do someone
No, I would not recommend this to a friend.
Written by a customer while visiting Michael Kors (USA), Inc.
Posted by: Tiff86
Gender:Female
Verified Purchase:Yes
I loved and was excited to purchase and receive the watch in the mail. But sadly it wasn’t connecting to my iPhone well. Never could get text messages and the watch and phone kept disconnecting when they were next to each other. So I did return it.
I would recommend this to a friend!
Written by a customer while visiting Michael Kors (USA), Inc.
Posted by: aliciaadorada
from Orlando, FL
Gender:Female
Verified Purchase:Yes
I highly recommend this phone. I did a lot of research before purchasing this watch. Relatively what swayed me was the brand and looks. The watch comes with serious features making it a contender in the smartwatch wars. I love being able to figure out new things it can do or new apps to help me along. I love all the faces and love that you can customize what goes on it. Google assistant is great as it shows important things like upcoming flights, packages, etc. However, I have some gripes:
-the battery life could be better. After I turned off screen always on and the brightness almost completely down, battery life improved. I place the watch on my wrist at about 630 am and by 1000 pm, I need to put it to charge.
-It can be a little slow to respond. Usually when it goes to search something, it will pause and then the "thinking circle" starts. I've learned to be patient
-Sometimes I feel the heart rate and step counter is off. The heart rate can sometimes be abnormally high when I am moving my wrist a lot. But when I lay the wrist still to take a reading, it can be pretty accurate to a pulse ox reading (I'm a nurse).
-Typing or swipe-typing is a mixed bag. I can swipe pretty accurately at one point and in another I have to go back to delete it and swipe again. Can be frustrating at times. I really like voice to text, though. It actually adds the punctuation in, for example when saying a question, it recognizes it and then adds it to the end of the sentence. When doing emojis, you can draw them to find, but it's not the best.
-the battery life could be better. After I turned off screen always on and the brightness almost completely down, battery life improved. I place the watch on my wrist at about 630 am and by 1000 pm, I need to put it to charge.
-It can be a little slow to respond. Usually when it goes to search something, it will pause and then the "thinking circle" starts. I've learned to be patient
-Sometimes I feel the heart rate and step counter is off. The heart rate can sometimes be abnormally high when I am moving my wrist a lot. But when I lay the wrist still to take a reading, it can be pretty accurate to a pulse ox reading (I'm a nurse).
-Typing or swipe-typing is a mixed bag. I can swipe pretty accurately at one point and in another I have to go back to delete it and swipe again. Can be frustrating at times. I really like voice to text, though. It actually adds the punctuation in, for example when saying a question, it recognizes it and then adds it to the end of the sentence. When doing emojis, you can draw them to find, but it's not the best.
Overall, the pros outweigh the cons and so I decided to keep it. It is stylish, it has everything I wanted in a smartwatch, and it's the perfect size.
I would recommend this to a friend!
Written by a customer while visiting Michael Kors (USA), Inc.