Customer reviews from hp.com
HP - Z27 27-inch 4K UHD Monitor (USB 3.0, USB Type-C)
Average customer rating
4.4 out of 5
4.4
(89 Reviews)
Open Ratings Snapshot
Rating breakdown 89 reviews
5 Stars
65
4 Stars
11
3 Stars
6
2 Stars
2
1 Star
5
87%of customers recommend this product. 
(
69 out of 79
)
Best Buy Privacy Policy
Customer Reviews for HP - Z27 27-inch 4K UHD Monitor (USB 3.0, USB Type-C)
Customer Rating
4 out of 5
4
good solid monitor
on April 20, 2020
Posted by: mebm
from Greensboro NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this based on Wirecutter NYT review and am satisfied.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
So far, so good
on May 4, 2020
Posted by: JeffBDVS
from Georgia
Verified Purchase:Yes
After only a week of use, I am impressed with this monitor.
It has a heavy, sturdy base which makes adjusting the display on all axes easy. The colors were a little off OOB, but I was able to get them close to my desired color temperature and saturation with the display controls.
My favorite part of the display so far has to be the on-screen menu system. It's intuitive and easy to use. On my old monitor, I dreaded going into the on-screen menus .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Looks great. Feels solid. Poor USB-C connectivity
on May 9, 2020
Posted by: Ani1991
from Seattle
Verified Purchase:Yes
I bought this last week and have been facing frequent signal drops between the monitor and my Lenovo Yoga X380 laptop. The screen starts flickering after about 20 minutes (accompanied by a disconnect/reconnect chime on the laptop) and this happens every 30 odd seconds. To make things worse, the USB hub (that controls all the USB ports on the monitor) shuts off rendering my wireless mouse and keyboard useless. I have to power down my monitor and reconnect for this to start working again. I initially thought it was an issue with the supplied USB C cable, but the issue persists despite trying 3 different USB cables. This problem doesn’t exist when using the USB C to DP cable but then, I need to use a second cable (USB A to USB C) to power the USB ports on the monitor, and my AC adapter to charge my laptop. This is not ideal especially since I purchased this display to take advantage of that USB C Alternate Mode port to use a single cable to charge my laptop and transmit video to the display. When it does work though, the display is gorgeous and the build quality is phenomenal. However, the issue with the USB C signal drops seems to be a pretty common problem (especially with Lenovo laptops), so I will be returning this as it gets quite frustrating and impacts my productivity.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Response from hp.comBy Gemma HP IncHP TeamMay 13, 2020
Hi Customer,

We are sorry to hear that your experience with the display has not been the best. Thank you for sharing your detailed feedback.
We recommend you to reach out to HP support team for troubleshooting and getting more detailed information about the product.

Regards,
Gemma
HP Inc
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Beautiful resolution
on May 11, 2020
Posted by: Alfreddie
from Toms River, NJ
Verified Purchase:Yes
This 27 inch monitor is a great addition to todays computing. Full screen viewing of videos in 4K is as good as watching any 4K TV. Working in any of the office APPS I use makes it great to be able to see them on a large screen.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Response from hp.comBy Gemma HP IncHP TeamMay 18, 2020
Dear Customer,

Thank you so much for taking the time to share your experience. We always work to ensure our customers have a great experience with our displays and are so glad to see your review. Thanks for the gesture.

Regards,
Gemma
HP Inc
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Wow !
on May 16, 2020
Posted by: K3UK
from Fredonia, NY.
Verified Purchase:Yes
I am very happy with this monitor the display amazing compared to the former 22 inch non HD monitor. I had read that a lot of computing power is needed to run a HD monitor but this monitor works well with my HP Envy 360 Laptop with I5 CPU and standard graphics card . I find the ports underneath hard to see , the monitor is all black, it would be nice to label the various ports is a much brighter color . I also find that sometimes , with Windows 10, when running this monitor as a “extended” display (2 monitors) with my laptop, the HP27Z does not always wake up after it takes a snooze (power savings) . Sometimes I have to reboot the laptop to wake up the Z27. Other than that , it is perfect .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Picture Quality
on May 20, 2020
Posted by: Tgk845
from Naples, FL
Verified Purchase:Yes
I bought this monitor for a new HP PC, which has yet to be delivered. So I connected it to my HP OMEN laptop via HDMI. Very disappointed in picture quality. OMEN screen looks much better than Z27. I bought this monitor as I need to have crisp text for reading. It is not crisp.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Love the displays
on June 1, 2020
Posted by: Steve076
Verified Purchase:Yes
These displays (2 of them) and I can't wait for my new system to arrive so I can really get them singing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Great features
on June 7, 2020
Posted by: Tonia
from Colorado
Verified Purchase:Yes
This worked seamlessly out of the box. No problems with connectivity. The various input options including usb-c made this so easy to connect both my work laptop without a dock as well as our personal devices.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
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