Customer reviews from hp.com
HP - Z27 27-inch 4K UHD Monitor (USB 3.0, USB Type-C)
Average customer rating
4.4
(185 Reviews)
Rating breakdown 185 reviews
5 Stars
136
4 Stars
22
3 Stars
9
2 Stars
6
1 Star
12
90%of customers recommend this product.
(
127 out of
141)
Customer Reviews for HP - Z27 27-inch 4K UHD Monitor (USB 3.0, USB Type-C)
Posted by: chempeth
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this last week and very happy so far. Display quality exceeds expectation. Single usb-3c connection and no wiring mess. Would have liked to see an option to disable charging over usb3c.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: DNRyder
from Washington, DC
Verified Purchase:Yes
Using as a TV at the moment...easy set up...the USB-C connectivity is great with my Pixelbook. Picture quality is perfect
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Tg72
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have now had this monitor for a couple weeks and love the size and resolution. The monitor has no dead pixels and is incredibly clear. I have had a couple issues with the monitor, but they were easily resolved. The first issue was the monitor not coming back after going to sleep. What I found is that the monitor turned off the USB devices hooked up to it, so my laptop wasn't waking up. After making a quick and easy setting change, I haven't had any problems. The second problem I had was that the monitor would show as disconnected randomly, and got worse seemingly everyday. What I noticed was a slight nudge or pull on the keyboard or mouse, that bumped the display port cable, seemed to cause it. I ordered a new display port cable and the problem has gone away. For the price point, I was expecting better quality cables. The monitor itself though has been amazing.
I would recommend this to a friend!
Features
5
Performance
5
Response from hp.comBy Gemma HP Inc, HP Team, April 19, 2020
Dear Customer,
We're glad that you liked the monitor size, resolution and picture quality.
Thanks for sharing your experience ,your review will help other customers with similar troubleshooting issues. We will pass along your sentiments about the cables.
Regards,
Gemma
HP Inc
We're glad that you liked the monitor size, resolution and picture quality.
Thanks for sharing your experience ,your review will help other customers with similar troubleshooting issues. We will pass along your sentiments about the cables.
Regards,
Gemma
HP Inc
Written by a customer while visiting hp.com
Posted by: mebm
from Greensboro NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this based on Wirecutter NYT review and am satisfied.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: JeffBDVS
from Georgia
Verified Purchase:Yes
After only a week of use, I am impressed with this monitor.
It has a heavy, sturdy base which makes adjusting the display on all axes easy. The colors were a little off OOB, but I was able to get them close to my desired color temperature and saturation with the display controls.
My favorite part of the display so far has to be the on-screen menu system. It's intuitive and easy to use. On my old monitor, I dreaded going into the on-screen menus .
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Customer Rating
3
Looks great. Feels solid. Poor USB-C connectivity
on May 9, 2020
Posted by: Ani1991
from Seattle
Verified Purchase:Yes
I bought this last week and have been facing frequent signal drops between the monitor and my Lenovo Yoga X380 laptop. The screen starts flickering after about 20 minutes (accompanied by a disconnect/reconnect chime on the laptop) and this happens every 30 odd seconds. To make things worse, the USB hub (that controls all the USB ports on the monitor) shuts off rendering my wireless mouse and keyboard useless. I have to power down my monitor and reconnect for this to start working again. I initially thought it was an issue with the supplied USB C cable, but the issue persists despite trying 3 different USB cables. This problem doesn’t exist when using the USB C to DP cable but then, I need to use a second cable (USB A to USB C) to power the USB ports on the monitor, and my AC adapter to charge my laptop. This is not ideal especially since I purchased this display to take advantage of that USB C Alternate Mode port to use a single cable to charge my laptop and transmit video to the display. When it does work though, the display is gorgeous and the build quality is phenomenal. However, the issue with the USB C signal drops seems to be a pretty common problem (especially with Lenovo laptops), so I will be returning this as it gets quite frustrating and impacts my productivity.
No, I would not recommend this to a friend.
Features
4
Performance
3
Response from hp.comBy Gemma HP Inc, HP Team, May 13, 2020
Hi Customer,
We are sorry to hear that your experience with the display has not been the best. Thank you for sharing your detailed feedback.
We recommend you to reach out to HP support team for troubleshooting and getting more detailed information about the product.
Regards,
Gemma
HP Inc
We are sorry to hear that your experience with the display has not been the best. Thank you for sharing your detailed feedback.
We recommend you to reach out to HP support team for troubleshooting and getting more detailed information about the product.
Regards,
Gemma
HP Inc
Written by a customer while visiting hp.com
Posted by: Alfreddie
from Toms River, NJ
Verified Purchase:Yes
This 27 inch monitor is a great addition to todays computing. Full screen viewing of videos in 4K is as good as watching any 4K TV. Working in any of the office APPS I use makes it great to be able to see them on a large screen.
I would recommend this to a friend!
Features
5
Performance
5
Response from hp.comBy Gemma HP Inc, HP Team, May 18, 2020
Dear Customer,
Thank you so much for taking the time to share your experience. We always work to ensure our customers have a great experience with our displays and are so glad to see your review. Thanks for the gesture.
Regards,
Gemma
HP Inc
Thank you so much for taking the time to share your experience. We always work to ensure our customers have a great experience with our displays and are so glad to see your review. Thanks for the gesture.
Regards,
Gemma
HP Inc
Written by a customer while visiting hp.com
Posted by: K3UK
from Fredonia, NY.
Verified Purchase:Yes
I am very happy with this monitor the display amazing compared to the former 22 inch non HD monitor. I had read that a lot of computing power is needed to run a HD monitor but this monitor works well with my HP Envy 360 Laptop with I5 CPU and standard graphics card . I find the ports underneath hard to see , the monitor is all black, it would be nice to label the various ports is a much brighter color . I also find that sometimes , with Windows 10, when running this monitor as a “extended” display (2 monitors) with my laptop, the HP27Z does not always wake up after it takes a snooze (power savings) . Sometimes I have to reboot the laptop to wake up the Z27. Other than that , it is perfect .
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com