Customer Reviews for GE - 36 inches - Externally Vented & Recirculating - Wall Range Hood - Stainless Steel
Customer Rating
1
Disappointed
on April 4, 2023
Posted by: Nvr23
from Nc
This hood is disappointing. Poorly made and no value for the money.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, April 4, 2023
Hi! Thank you for providing us with your valuable feedback. Wea re so sorry to hear that this vent hood did not live up to your expectations. We know how disappointing this must be. This is in no way the consumer experience that we strive for, and we would like to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to connecting with you. - Adrian@GEA
Remodeled our kitchen a year ago and bought all new GE Profile appliances and this hood vent. Today the light button broke. We are 2 responsible adults and no kids, so it's not like our appliances are abused. We've had the same part replaced on our gas range 5 times before it was finally right. Poor quality control.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Matthew@GEA, GE_Appliances, November 22, 2022
Greetings!
Thank you for taking the time to connect with us! We’re so sorry to hear that your light button broke! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this part has caused you.
We highly recommend taking advantage of your warranty by scheduling service with a GEA technician. You can schedule service by calling 1-800-432-2737 or by visiting this page found on our website: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and we look forward to hearing from you. If you ever need additional assistance, please know that you can always reach out to us! Kind regards – Matthew@GEA