Customer reviews from belkin.com
Belkin - Express Dock 3.1 HD USB Type-C Docking Station - Silver
Average customer rating
2.9
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
2
4 Stars
0
3 Stars
4
2 Stars
1
1 Star
2
75%of customers recommend this product.
(
3 out of
4)
Customer Reviews for Belkin - Express Dock 3.1 HD USB Type-C Docking Station - Silver
Customer Rating
3
Video feed is very unrealiable
on June 5, 2018
Posted by: Minions
from Columbus OH
We purchased this one and Thunderbolt 3 version of the dock for enterprise setup. We had to opt in for thunderbolt 3 version because of dual monitor support. This dock doesn't allow you to run dual external monitor. Also, every macOS update, HDMI stops working. I have to disconnect everything, connect every back and connect the USB-C cable back to the mac last in order to make the display work.
Response from belkin.comBy Belkin, Customer Support, June 5, 2018
Hello, Minions,
The Belkin F4U093 will allow you to either mirror or use the laptop screen as a dual monitor with an additional monitor. We would like to know more details regarding the challenge that you've experienced with the device, share with us more details at BelkinCares@belkin.com with your phone number and the link to this review for our reference. We'll have our Product Experts assist you.
Regards,
Princes
Belkin Support
The Belkin F4U093 will allow you to either mirror or use the laptop screen as a dual monitor with an additional monitor. We would like to know more details regarding the challenge that you've experienced with the device, share with us more details at BelkinCares@belkin.com with your phone number and the link to this review for our reference. We'll have our Product Experts assist you.
Regards,
Princes
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Not charging MacBook Pro 15-inch 2018
on October 31, 2018
Posted by: Diza
from Los Angeles
Bought this because it would allow me connect multiple devices to my MacBook Pro with one single USB-C cable, all while charging my laptop. I am able to connect everything to my laptop, but not able to charge it. Can't seem to find a driver that I need to install. Sometimes it says it's charging, but as of late it's no longer charging. Other than that, it's easy to use and add's great accessibility to my MacBook with one single USB-C cable. Now if only I can get this to charge my MacBook...
Response from belkin.comBy Customer Support, November 1, 2018
Hi,
The front and rear USB-C ports provide a 60 W (maximum) of power delivery. If there's another device connected to the rear port, then your host device may not be receiving enough power to charge. For further discussion, email us at BelkinCares@belkin.com with the link to this post for easy reference. Our Support Team will take care of you from there.
Regards,
Klaudette
Belkin Support
The front and rear USB-C ports provide a 60 W (maximum) of power delivery. If there's another device connected to the rear port, then your host device may not be receiving enough power to charge. For further discussion, email us at BelkinCares@belkin.com with the link to this post for easy reference. Our Support Team will take care of you from there.
Regards,
Klaudette
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
3
Great Features, but cannot charge MacBook Pro 15"
on July 23, 2019
Posted by: dparakh
from Austin, TX
I've been using the Express Dock HD USB-C 3.1 with my MacBook Pro (15", 2019) for a few weeks.
It works well, except that it is not able to provide enough power.
When the dock is connected, the Mac shows that power source is power adapter (the LED on the Express Dock is green), however, the battery level keeps on going down, and eventually, the Mac shuts down.
I have to have another power supply connected to keep it running.
Note that this happens even when CPU usage on my Mac is below 5%, the Energy Impact meter shows nothing significant.
In terms of devices connected to the Dock, I only have a USB Keyboard, Mouse, Etherent, and an HDMI display.
I have tried all the troubleshooting steps, and also reset the SMC etc..
Would give this 5 stars, if the charging problem is fixed!
No, I would not recommend this to a friend.
Written by a customer while visiting belkin.com
Customer Rating
1
Does not work as advertised
on December 28, 2017
Posted by: Pythagorean
I just bought this, and the MacBook Pro to usb-c to Belkin to hdmi video output does not work. So far I can not find a resolution
Response from belkin.comBy Customer Support, January 1, 2018
Hello,
Before connecting the dock to your MacBook, attach the peripheral devices to the Ethernet, audio, USB-A, HDMI, and USB-C ports first. For further assistance, please email the link to this post and your contact details at BelkinCares@belkin.com, and our Support Team will take it from there.
Regards,
Klaudette
Belkin Support
Before connecting the dock to your MacBook, attach the peripheral devices to the Ethernet, audio, USB-A, HDMI, and USB-C ports first. For further assistance, please email the link to this post and your contact details at BelkinCares@belkin.com, and our Support Team will take it from there.
Regards,
Klaudette
Belkin Support
Written by a customer while visiting belkin.com
Posted by: Italo
from New Orleans, LA
Verified Purchase:Yes
The product itself is great! Works fast as advertised with no issues. The only reason why I am giving one star is because of the size. I was looking for something more compact...
I would recommend this to a friend!
Written by a customer while visiting belkin.com
Customer Rating
2
issue with the cable usb-c
on January 22, 2019
Posted by: javick
from buenos aires
I have many problems with external hard disk and pendrive, i think the problem is with the original cable and have a energy conflict with the macbook pro, and this produce the issues with the hard disk. Please if you can explain why was produced this situation
Response from belkin.comBy Belkin, Customer Support, January 23, 2019
Hi javick,
This is something that we'd like to further look into and we'd appreciate if you share with us the issues that you encountered with your external hard disk and your pendrive with the USB-C cable. Please e-mail it to us at BelkinCares@belkin.com with your complete contact details and don't forget to include the link to this post for our reference.
We look forward to hearing more from you.
Regards,
Joseph
Belkin Support
This is something that we'd like to further look into and we'd appreciate if you share with us the issues that you encountered with your external hard disk and your pendrive with the USB-C cable. Please e-mail it to us at BelkinCares@belkin.com with your complete contact details and don't forget to include the link to this post for our reference.
We look forward to hearing more from you.
Regards,
Joseph
Belkin Support
Written by a customer while visiting belkin.com
Customer Rating
5
All-in-one Dock for MacBook!
on May 5, 2018
Posted by: Mescagnus
from Finland
A superb dock for desktop use of MacBook 12". Connects an external display, hard drives, LAN and other peripherals with single USB-C cable. Best of all, the dock comes with its own power supply, charging the MacBook when connected. An essential desktop accessory for MacBooks with only one USB-C port!
Written by a customer while visiting belkin.com
Posted by: lucien
from Buffalo, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] What is easier than just one connection for when you dock/undock your macbook from your work area!
I would recommend this to a friend!
Written by a customer while visiting belkin.com