Customer reviews from lg.com
LG - STUDIO 30" Smart Built-In Single Electric Convection Wall Oven with EasyClean - Stainless Steel
Average customer rating
3.6
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
7
4 Stars
1
3 Stars
2
2 Stars
2
1 Star
2
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for LG - STUDIO 30" Smart Built-In Single Electric Convection Wall Oven with EasyClean - Stainless Steel
Posted by: asyamanda
from Bay Area, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] After considering much higher-end brands we ultimately went with these LG ovens because of their look, features & ratings on consumer reports. We've had them for a year and I can honestly say they work incredibly well. My favorite setting is convection roast which functions similarly to an air fryer and gets vegetables and roast crispy. The style matches our modern kitchen. Overall I can highly recommend.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Not what I expected
on August 9, 2022
Posted by: Tessa p
from Ny
The oven is solid, nothing in it has broken. I had LG appliances at my old home and when we bought our next home I was excited to buy all new lg appliances. The thing I don’t like about this oven is that it takes a LONG time to get to temperature.
Pros: Quality, Style/Design
Quality
4
Features
2
Value
2
Response from lg.comBy Sandy, Social Media, August 10, 2022
Thank you for providing us your feedback and we will be happy to pass this along to our product developers.^Sandy
Written by a customer while visiting lg.com
Posted by: Joe Smit
from Austin, TX
Verified Purchase:Yes
have had this for a year and it works great, does everything we need it to do.
Pros: ease of use, Quality, Performance
Quality
5
Features
5
Value
5
Response from lg.comBy Jai., LG Social Media, April 11, 2023
Hello there Joe. Thanks for reaching out. We are excited to hear you are enjoying your LG Stove. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport.`Jai.
Written by a customer while visiting lg.com
Customer Rating
1
Scratches too easy
on August 20, 2023
Posted by: Gilroy Mom
The sliding shelves permanently scratched the enamel. Not to mention too hard to get in/out. Oven’s controls are dark on dark with no backlight making them VERY difficult to see.
Quality
1
Features
2
Value
1
Response from lg.comBy LG Customer Experience team, Customer Care, November 5, 2023
Hi, Gilroy. Thank you for sharing your feedback with us. We apologize for any inconvenience you've experienced with the sliding shelves and the difficulty in accessing them. We understand your frustration.
Regarding the oven's controls, We appreciate your feedback, and we'll take it into consideration for future improvements. please don't hesitate to reach out to us via private message on Facebook or X @LGUSSupport and we'll be more than happy to assist you. ^James.
Regarding the oven's controls, We appreciate your feedback, and we'll take it into consideration for future improvements. please don't hesitate to reach out to us via private message on Facebook or X @LGUSSupport and we'll be more than happy to assist you. ^James.
Written by a customer while visiting lg.com
Posted by: Maggie 48
Verified Purchase:Yes
I bought this in 2021 when having a kitchen remodel, ordered early because of inventory issues, and it was installed September 2022. I bought it after reading all the good reviews, but I am now on my 2nd service call - the 1st was under warranty, and I am very disillusioned. Parts have been ordered, it is either the thermostat or the electronic board, as it will neither heat nor broil so it will actually take two service calls to repair. I have now been without an oven for over two weeks so I am not happy.
Response from lg.comBy LG Customer Experience team, Customer Care, November 3, 2023
Hi. We understand the importance of getting your repairs done as soon as possible and would like to facilitate the repair process. Please reach out to our team's support available via PM on Facebook or via DM on Twitter. If you don't mind, include your phone number and range information in your private message to us (model and serial numbers). We look forward to hearing from you and working towards a resolution you can be satisfied with! ^Chris
Written by a customer while visiting lg.com
Posted by: Orb in MN
from Minnesota
Verified Purchase:Yes
Love the oven even though we’ve had a couple issues with bulbs burning out prematurely and have replaced the ignitor 2x.
Pros: ease of use, Style/Design
Quality
3
Features
4
Value
4
Response from lg.comBy Cazz, LG, June 10, 2024
Hello there! Thank you for sharing your experience with your LG oven. We genuinely appreciate your feedback and are pleased you love the oven's performance. However, we understand the frustration of experiencing premature bulb burnout and replacing the ignitor multiple times.
You can easily reach out to us on social media using @LGUSSupport to get your concerns addressed promptly. -Cazz
You can easily reach out to us on social media using @LGUSSupport to get your concerns addressed promptly. -Cazz
Written by a customer while visiting lg.com