Customer Reviews for Maytag - 30 inch Wide 4 element Electric Cooktop - Black
Customer Rating
4
Stove tops ok, advertised grill not available all
on October 26, 2026
Posted by: Missing grill
[This review was collected as part of a promotion.] Where as the Appliance works well.... it was advertised with a grill which has been out of stocked all summer and no sign of ever getting the grill.
[This review was collected as part of a promotion.] Hard to regulate temperature. Low setting still ends up burning food very quickly. Low setting also boils water. There doesn't seem to be low simmer setting.
No, I would not recommend this to a friend.
Response from maytag.comBy Maytag Social Care Team, Consumer Care, November 2, 2026
Thank you for bringing this to our attention. We regret that you are having these concerns with the elements not heating evenly on your Electric Range. Please see the following troubleshooting tips: Coil elements on new electric cooktops and freestanding ranges changed starting in June 2018. Ranges and cooktops using this type of burner are now equipped with temperature-limiting coils. This change is due to updated UL (Underwriters Laboratory) standards. This change will also be standard for all brands and all replacement parts. The outer element coils will remain on all the time but may appear to not "glow" as strongly as your previous element. The inner coil will cycle on and off and glow red when it is cycling on. It will glow, then turn off and on, as the burner is being used. This is normal operation. This change should have minimal performance changes to the cooktop. However, it may take longer to heat large volumes of water. Use the correct size burner for the pot or pan you are using. Pots should not overlap the burner by more than 1/2 inch. Use flat bottom pans and put a cover or lid on the pot when boiling water. If you need additional assistance, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/maytag Instagram: https://www.instagram.com/maytag/ Live Chat: https://www.maytag.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET) USA Customer Service: 1-800-344-1274 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 25474865. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] I love the stove top! It cooks evenly and is beautiful! The man reason I have a 3 is that I never received the griddle/grill as it’s been out of stock since I purchased this stove top!
[This review was collected as part of a promotion.] This cooktop looks and works great. Was easy to install and keep clean. Would recommend to anyone looking for a good reliable cooktop.
[This review was collected as part of a promotion.] I like the cooktop. BUT I HAVE BEEN CALLING BECAUSE IT COMES WITH " A GRILL " that you can use but NEVER SHOWED UP. I STILL NOT HAVE IT and it was an offer from May tag. I am very disappointed on that part. Make offers but never realized that I pay for that too.