Customer reviews from jennair.com
JennAir - 17.0 Cu. Ft. Upright Wi-Fi Freezer - Custom Panel Ready
Average customer rating
3.4 out of 5
3.4
(11 Reviews)
Open Ratings Snapshot
Rating breakdown 11 reviews
5 Stars
5
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
3
50%of customers recommend this product. 
(
5 out of 10
)
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Customer Reviews for JennAir - 17.0 Cu. Ft. Upright Wi-Fi Freezer - Custom Panel Ready
Customer Rating
3 out of 5
3
Column freezer
on March 16, 2026
Posted by: Naners
from Gatesville, TX
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] Design flaw in door-not enough railing to provide adequate spacing between door shelving to make them useable
Cons: Hard To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
1 out of 5
1
Great besides terrible icemaker
on August 15, 2025
Posted by: EricaB
from Ny
Length of ownership:1 month
[This review was collected as part of a promotion.] This is our 2nd freezer unit in 2.5 years due to a faulty ice maker. We just had the whole unit replaced a few weeks back and this icemaker just broke on us as well. I have to call Jennair today to report the issue. I’m extremely upset and frustrated, as the unit is not cheap. We’ve lived months at a time with no ice from the last unit, and I had high hopes a completely new one would solve our problem. I was sadly mistaken.
Pros: Attractive Design
Cons: Unstable
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
Nice look
on March 28, 2025
Posted by: KellyB8500
from Odessa Texas
Length of ownership:3 months
[This review was collected as part of a promotion.] This came with the new house I purchased. So far so good. Looks nice. Thought it would be a little deeper. Will see how versatile it is w all the grandkids when they visit.
Pros: Attractive Design, Easy To Use, Quality Construction
Cons: Bulky
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
Great Freezer
on April 4, 2024
Posted by: bkh01
from Dublin, OH
Length of ownership:1 week
[This review was collected as part of a promotion.] This is the first freezer I've ever owned where I can see everything in the freezer at a glance (tall and shallow and well-lit). So far, it's been great and I like having an ice bin rather than a door dispenser - particularly after having a Samsung refrigerator/freezer which I'm guessing has the worst ice maker of any manufacturer. We also love that the interior is obsidian which makes it different from every other freezer we looked at.
Pros: Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
2 out of 5
2
The freezers ice-maker is TERRIBLE
on January 24, 2024
Posted by: Anonymous
from Indian Hills CO
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] To the credit of Jennair, they have replaced our freezer twice now so we are on unit #3. This time the ice maker works great... but to a fault. There is no sensor that tells it when the collecton bin is full... so it just keeps pumping it out. While this sure beats the "no ice" we got from the firsst two units, its still annoying!
Pros: Attractive Design
Cons: Hard To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
Nice Size
on July 23, 2022
Posted by: Kl45
from Houston, TX
Length of ownership:1 month
[This review was collected as part of a promotion.] Bought 4 months ago but it was worth the wait. The size is great! Wish it was a little deeper but still am able to make everything dit and was able to get rid of the extra deep freeze in my garage.
Pros: Attractive Design, Easy To Use
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
4 out of 5
4
beautiful in design, just very shallow room.
on July 12, 2022
Posted by: mandigirl
from Jersey
Length of ownership:3 months
[This review was collected as part of a promotion.] Purchased this because of the beauty of the design. when I received, I didn't realize what little space there was to utilize.
Pros: Attractive Design, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
1 out of 5
1
Ice maker
on July 11, 2022
Posted by: Rocky balboa
from Las Vegas
Length of ownership:3 months
[This review was collected as part of a promotion.] I’ve had my 30” inch column freezer for 7 weeks. I am on my 3rd ice maker, 4th repair call and still no ice. I paid too much money for this type of performance.
Pros: Attractive Design
Cons: Unstable
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
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