Customer reviews from jennair.com
JennAir - 13.0 Cu. Ft. Upright Wi-Fi Freezer - Custom Panel Ready
Average customer rating
3 out of 5
3
(8 Reviews)
Open Ratings Snapshot
Rating breakdown 8 reviews
5 Stars
3
4 Stars
0
3 Stars
2
2 Stars
0
1 Star
3
38%of customers recommend this product. 
(
3 out of 8
)
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Customer Reviews for JennAir - 13.0 Cu. Ft. Upright Wi-Fi Freezer - Custom Panel Ready
Customer Rating
5 out of 5
5
JennAir Freezer is Great!
on December 8, 2020
Posted by: Norm
from Boynton Beach, Florida
Length of ownership:3 months
[This review was collected as part of a promotion.] Having been using this freezer for the last four months. Plenty of storage space, keeps a perfect temperature and churns out as many ice cubes as I want. It's great.
Pros: Convenient, Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
1 out of 5
1
No ice
on December 21, 2021
Posted by: PH!L
from Naples,FL
Length of ownership:1 month
[This review was collected as part of a promotion.] Freezer looks very fashionable but the ice maker doesn’t work and the menu system doesn’t seem very intuitive.
Pros: Attractive Design
Cons: Hard To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
3 out of 5
3
Attractive, but not as functional as I would like.
on April 8, 2022
Posted by: Bailey
from Denver, Colorado
Length of ownership:3 months
[This review was collected as part of a promotion.] Visibility to all items in the freezer is good, however the freezer is too shallow for a high end freezer unit.
Pros: Attractive Design, Quality Construction
Cons: Difficult To Clean, Hard To Use
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
1 out of 5
1
Problem after problem with Jenair
on August 9, 2023
Posted by: TKueter
from Norco, CA
Length of ownership:1 year or longer
[This review was collected as part of a promotion.] I have had so many issues with my Jen air freezer, fridge and microwave. Never again will I buy this brand
Pros: Attractive Design
Cons: Unstable
No, I would not recommend this to a friend.
Response from jennair.comBy CHASTTLCanada SocialAugust 14, 2023
Hello! We would like to look into this for you! Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, and your phone number. Please include case/review ID #272520763 in the subject line. We look forward to hearing from you! -Teresa
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
spacious. great for our large family
on September 14, 2023
Posted by: Jojo Girl
from Aurora CO
Length of ownership:3 months
[This review was collected as part of a promotion.] ice drawer had some trouble at first but we resolved it after some trouble shooting. love the drawers and shelves and it's so pretty!
Pros: Convenient, Attractive Design, Easy To Use, Compact, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
1 out of 5
1
Loud!
on November 27, 2023
Posted by: Cstraggas
from Lewisville TX
Length of ownership:1 month
[This review was collected as part of a promotion.] Our refrigerator is great but the column freezer has been making a terrible noise since we got it and repair company can’t figure out the problem. Seems to be no rush to get the issue resolved.
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com
Customer Rating
5 out of 5
5
Frozen Precision
on July 16, 2024
Posted by: AnnieC
from San Antonio, TX
Length of ownership:1 month
[This review was collected as part of a promotion.] Best.Freezer.Ever.
Quiet, keeps food frozen, but not iced over. Freezer air is fresh, not stale. Love the internal ice bucket - crystal clear ice on demand. My favorite place in the freezer is the drawer to hide our favorite family frozen snacks.
Pros: Convenient, Attractive Design, Easy To Use
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
3 out of 5
3
Looks great but the ice maker is a drip.
on February 21, 2025
Posted by: Bad ice maker
from Belleville IL
Length of ownership:3 months
[This review was collected as part of a promotion.] We have now had 5 ice makers replace in 2 different freezers. The first freezer we owned was installed 12/2022 and started having ice maker problems within 3-4 months before Jenn-air replaced the whole freezer after replacing 4 ice makers and the motherboard. The second freezer we had since September 2024 and have had 1 new ice maker installed.
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com