Customer reviews from cafeappliances.com
Caf - 27.8 Cu. Ft. French Door Refrigerator with Keurig Brewing System - Matte Black
Average customer rating
4
(211 Reviews)
Rating breakdown 211 reviews
5 Stars
111
4 Stars
51
3 Stars
13
2 Stars
7
1 Star
29
79%of customers recommend this product.
(
154 out of
194)
Customer Reviews for Caf - 27.8 Cu. Ft. French Door Refrigerator with Keurig Brewing System - Matte Black
Customer Rating
4
Nice fridge
on July 21, 2022
Posted by: Alan38
from Staten Island ny
Would have given 5 stars but the ge filters have limited flow well before their expiration . Something for GE to work on.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Looks good
on July 23, 2022
Posted by: Chester
from Helotes, Texas
Looks good but one of the inside lights not secured properly. I wish it came with no defects. Quality control should have seen it.
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Good but not Great
on August 9, 2022
Posted by: mbarile52
from Haddam, CT
I thought I was going to get the best of the best but did not. I’m not impressed and thought that I would since I have not had a new refrigerator in 16 years. The ice maker is small and takes forever. The keurig upgrade only has three options for ounces of water for coffee. The choices are 6, 8, and 10. I want a 12 oz otherwise I won’t use it. Since I connected the refrigerator to WiFi I thought it would learn my habits and make more ice or allow me to adjust the settings for the keurig coffee attachment. It’s just okay but cost a lot more.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Elliot@Cafe, Cafe Appliances, August 10, 2022
Hi there, thank you for taking the time to let us know how we are doing. It is clear how disappointing it would be to have this refrigerator just fall short of your expectations with the icemaker, Keurig dispenser, and wifi connectivity, and we are so sorry for the inconvenience this has caused for you.
For the issue with the slow ice maker, we do have a support article that you may find helpful here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763
Please know that we will be passing the rest of the feedback along to the appropriate teams for review, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to let us know. -Elliot@Cafe
For the issue with the slow ice maker, we do have a support article that you may find helpful here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17763
Please know that we will be passing the rest of the feedback along to the appropriate teams for review, and we appreciate this insight. If there are any ways we can assist you in the future, please feel free to let us know. -Elliot@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great
on August 14, 2022
Posted by: Christine B B
from NC
So far so good. I love the size of it. It has so much room. I would say the only downside is the icemaker is so loud when dispensing. Other than that it is a great refrigerator. I love the keurig option.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
So many features
on August 28, 2022
Posted by: yaya 51
from KC, KS
I am excited about all the features included. K_cup dispenser or choose hot water at the temperature I want. Inside is beautiful with options to place shelves at different heights.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
2
So hopeful, but...
on August 30, 2022
Posted by: LAREE
from Spokane WA
Our first Cafe fridge died in less than two months. Once we complained up and down the chain, we arranged a replacement, but not before we list $$$hundreds in food and had to wait weeks. The ice maker was bad, then the fridge was bad, and finally the freezer was warmer than ambient air. At first, it subtly lost ability to cool...we're lucky none of us died of food poisoning I didn't even know cured meat like Salami could spoil) We've had our replacement fridge for just less than a month and so far, the icemaker runs out daily (there's only two of us). I gave two stars b/c the Keurig is perfect everything on both units.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Kianna@Café , Café , September 2, 2022
Hello,
Thanks for reviewing your refrigerator. We're happy to hear that you like the appearance, but hate to hear of your experience with your prior to replacement refrigerator. We apologize for any inconvenience you experienced.
We are confident that your replacement will continue to serve you, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@Café
Thanks for reviewing your refrigerator. We're happy to hear that you like the appearance, but hate to hear of your experience with your prior to replacement refrigerator. We apologize for any inconvenience you experienced.
We are confident that your replacement will continue to serve you, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
I now have 2 of these refrigerators
on September 13, 2022
Posted by: KBKR
from Shely Twp MI
the first CAFE refrigerator impressed me so much that just purchased my second CAFE refrigerator since
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful and cool features!!!
on September 19, 2022
Posted by: SuperDave
from Phoenix
My new refrigerator is not only beautiful but I love the kcup attachment and hot water dispenser. I was able to remove my ugly coffee pot from my cabinet top. It’s beautiful inside too. The pull out drawer is useful for my lunchtime snacks. Freezer is the perfect size for all my frozen meals.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com