Customer reviews from swann.com
Swann - 5580 8-Channel, 8-Camera Indoor/Outdoor Wired 4K 2TB DVR Surveillance System
Average customer rating
4.4 out of 5
4.4
(36 Reviews)
Open Ratings Snapshot
Rating breakdown 36 reviews
5 Stars
23
4 Stars
10
3 Stars
1
2 Stars
0
1 Star
2
88%of customers recommend this product. 
(
14 out of 16
)
Best Buy Privacy Policy
Customer Reviews for Swann - 5580 8-Channel, 8-Camera Indoor/Outdoor Wired 4K 2TB DVR Surveillance System
Customer Rating
5 out of 5
5
Quality kit
on September 18, 2019
Posted by: Mickp
from Midlands
Frequency of use:Daily
Verified Purchase:Yes
This is my second set from Swann excellent quality and reliable
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5 out of 5
5
Swann the best
on October 12, 2019
Posted by: Jim j
from Lincoln ne
Verified Purchase:Yes
Love the 4 k
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5 out of 5
5
Great product
on December 17, 2019
Posted by: Steve58
from Hampshire UK
Frequency of use:Daily
Bought this product a month ago. Easy to install. Picture quality is excellent. Getting used to controls and now easy to use all functions.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5 out of 5
5
Great system - DVR-55808 4K System
on December 19, 2019
Posted by: krusha01
from Hunter Valley NSW
Bought this just before Xmas. Bought an extra camera for 5 in total. The 4K resolution is amazing. The night capability in pure darkness is great. Live on a country property and have seen things in the first week which I had no idea about and solved a mystery of a missing key as it it was caught in a Detection video. Very very happy with the system.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
5 out of 5
5
I'm pleased
on February 13, 2020
Posted by: Gregorgreg
from Florida
Frequency of use:Daily
I've had this system for about a month now and I'm satisfied with it. The software could use a couple changes, but nothing major. Overall, the quality is excellent and the price isnt that bad. I also love that I have the ability to add more cameras if I ever need to. I have nothing bad to say about this package.
I would recommend this to a friend!
Response from swann.comBy Josh V. Customer Service February 18, 2020
Hello Gregorgreg,

Thank you for reaching out to us and sharing your positive feedback. We are glad to know that you are happy with your most recent purchase of our Swann 8 Camera 16 Channel 4K Ultra DVR. Consumers want smart security solutions that prevent crime, interconnect with one another, and offer value with no recurring fees, and this is what we are delivering with the new Swann Security products. It is our goal to make security easy and affordable. We hope you enjoy all the great features this system has to offer.

Your feedback is greatly appreciated!

Please let us know how we may further assist you,

Thank you,
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5 out of 5
5
Working Well
on April 26, 2020
Posted by: Maddy 147
from Adelaide Australia
Frequency of use:Daily
Just installed the Titled system with no real issues. Everything working and connected to email and smart phone.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
3 out of 5
3
Recently installed Swann 4K Camera system
on May 31, 2020
Posted by: John1747
from Ohio
Verified Purchase:Yes
Camera's were easy to setup and follow instruction was hoping the picture quality would have been a little better.
Response from swann.comBy Josh V.Customer Service June 4, 2020
Hello John1747,

Thank you for reaching out to us and sharing your feedback on our 4 Camera 8 Channel 4K Ultra HD DVR Security System. For the best experience, we would recommend the recorder be connected to a 4K monitor and have its recording resolution set at 4K. This will help achieve the highest resolution possible. If you need help navigating the menus please feel free to contact our technical support team for further assistance.

Your honest feedback is appreciated! Please know we are here to help, we hope to address your concerns in an effort to earn your 5-star rating.

Please let us know how we may further assist you,

Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5 out of 5
5
great system
on June 15, 2020
Posted by: Ace1
from Knoxville TN
Frequency of use:Daily
Verified Purchase:Yes
amazing quality, easy to install. software set up a bit cumbersome but manageable.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Showing 25-32 of 36 results 
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