Customer reviews from swann.com
Swann - 4580 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System
Average customer rating
4.4
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
7
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
0
88%of customers recommend this product.
(
7 out of
8)
Customer Reviews for Swann - 4580 8-Channel, 8-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System
Customer Rating
5
1080P system
on April 2, 2019
Posted by: Simon
from New Plymouth
Frequency of use:Daily
Very happy with purchased, great video quality and fairly easy to set up
Wired system so was time consuming installation
Wired system so was time consuming installation
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
4
Decent Security Cam System
on November 5, 2018
Posted by: Michael B.
Replaced an older Swann Security Cam System with this one. Had to get used to the "fisheye" lens but works fine with some cam adjustments and the picture quality is better. I was disappointed with no prerecording options like my old less expensive unit had with multiple prerecord time adjustment choices. This one has a "Prerecord" button in its menu but doesn't appear to do anything as far as doing any prerecording.
Written by a customer while visiting swann.com
Customer Rating
3
Glad we had rebates to help us buy it
on July 18, 2019
Posted by: Emily
from Durant, IA
We bought this system on 2/23/2019, a camera randomly quit working in June, 2019. Not sure why, never got a notification that it quit working. Yet when we unhook another camera we get notified. Can't seem to get a response from Swann. So I'm not really sure how impressed I am with these cameras.
No, I would not recommend this to a friend.
Response from swann.comBy Josh V., Customer Service, October 24, 2019
We are sorry to hear about one of the cameras going out suddenly. We have gone through our records and we can not locate a message from you regarding the camera. We were only able to locate one message thread from 2/2019. We recommend contacting our support team for further assistance. They are available 24/7.
https://www.swann.com/us/company/contact-us
https://www.swann.com/us/company/contact-us
Written by a customer while visiting swann.com
Customer Rating
4
DVR instructions in box could be better
on November 25, 2018
Posted by: Richard W.
There are no instructions with the box for setting up the dvr recordings. It was necessary to go on to the Swann website to download adequate instructions.
Response from swann.comBy Josh V., Customer Service, October 24, 2019
We no longer include a physical manual with the Swann systems. These manuals would be available online through our support center. support.swann.com
Written by a customer while visiting swann.com
Posted by: Ali A.
Verified Purchase:Yes
Picture quality is really good with nice features, the only thing they need to enhance it's the mobile app because its very slow.
Written by a customer while visiting swann.com
Customer Rating
5
For the thermal.
on July 28, 2019
Posted by: frydaily
from kawhia nz
Frequency of use:Daily
installed the 4 channel version of this, in my friends parents property a year ago. Was so impressed with it, had to get the 8 channel for myself. The thermal sensing capabilities is what sold me on the system. I'm 1 happy camper.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
3
Nice cameras, but no audio recording feature, and poorly designed software.
on July 7, 2019
Posted by: Ravi
from Auckland, NZ
Frequency of use:Daily
I bought this camera 2 weeks ago and installed it a week ago. The system package was good, with all necessary things included. The cameras are also good, however there is no audio recording. Somehow I missed to read this while ordering as I thought this feature of audio recording is mostly included. It would have been really good if it had this feature. However this does not compromise the security featuers.
Another thing I am unhappy about is the software, Homesafe View. Its not user friendly. I wish Swann did something about their softwares.
Apart from that, the installation was easy. The PIR sysyem works great.
There is a prerecord option in the software, but its useless, doesn't work. I think this is very important, and Swann should do something about this.
Another suggestion to Swann - please make both ends of the wires same, so that when we install it, it should not matter which way we put the wire. Curerntly the end that conencts camera and the end that connects base unit are different, and I got it wrong couple of times.
Another thing I am unhappy about is the software, Homesafe View. Its not user friendly. I wish Swann did something about their softwares.
Apart from that, the installation was easy. The PIR sysyem works great.
There is a prerecord option in the software, but its useless, doesn't work. I think this is very important, and Swann should do something about this.
Another suggestion to Swann - please make both ends of the wires same, so that when we install it, it should not matter which way we put the wire. Curerntly the end that conencts camera and the end that connects base unit are different, and I got it wrong couple of times.
I would recommend this to a friend!
Response from swann.comBy Josh V., Customer Service, October 24, 2019
We appreciate your suggestions regarding the software and a prerecord feature. They have been forwarded to our development team for review.
Written by a customer while visiting swann.com
Customer Rating
5
All in on security
on April 27, 2019
Posted by: Trooper
from Australia
Frequency of use:Daily
After installing this product, I found to exceed my expectations.
I would recommend this to a friend!
Written by a customer while visiting swann.com