Customer reviews from swann.com
Swann - 4580 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System
Average customer rating
3.7
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
6
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
3
67%of customers recommend this product.
(
6 out of
9)
Customer Reviews for Swann - 4580 8-Channel, 4-Camera Indoor/Outdoor Wired 1080p 1TB DVR Surveillance System
Customer Rating
5
Swann SWDVK-854804v - Swann 8 Channel Security System: 1080p Full HD DVR-4580 with 1TB HDD & 4 x 1080p Thermal Sensing Cameras
on January 18, 2019
Posted by: Barry
I was unsure due to bad reviews but got this system and fitted last weekend. Absolutely no issues installing and set up was quick and easy. Stream on 4g works well on iPhone and so far have no complaints to mention. We also used a TP Link Powerline to connect to the router opposed to running cables to different part of house and again it has worked well.
Good quality system and works well all round!
Written by a customer while visiting swann.com
Customer Rating
4
Excellent Image Quality
on April 27, 2019
Posted by: royboy
from Hervey Bay Queensland
Frequency of use:Daily
I purchased this security camera because my daughters 2 cars were broken into and one of them crashed and written off. A neighbour on the corner caught this whole event on camera and was apprehended and jailed.
With the quality of the images I am sure if anyone broke into my yard or house during the day you would have no problem recognising the person.
The night vision IR you have a 50/50 chance of a recognition
Overall this day and age I think it was wise to purchase and install a security system with the increase of house burglary.
There are 2 things which I found could be improved
1/ Label the ends on the cables i.e. DVR -CAMERA ,I did look before installation but I still managed to turn one around.
2/ Longer Mouse Cable as you want to hide the DVR in a inconspicuous position not on display.
With the quality of the images I am sure if anyone broke into my yard or house during the day you would have no problem recognising the person.
The night vision IR you have a 50/50 chance of a recognition
Overall this day and age I think it was wise to purchase and install a security system with the increase of house burglary.
There are 2 things which I found could be improved
1/ Label the ends on the cables i.e. DVR -CAMERA ,I did look before installation but I still managed to turn one around.
2/ Longer Mouse Cable as you want to hide the DVR in a inconspicuous position not on display.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
4
System seems to work well but the software could use some improvement
on September 29, 2018
Posted by: Terry W.
Installed the DVR8-4580V system today. The physical installation went well as did the connecting it to the network. Working through how to get the system to handle events, communicate with my iPhone and windows system was not quite as plug and play. The windows system was a nightmare and still not totally there. The fact that they only support IE in windows and require a plug in even for that to work was not what I expected in a modern web world. Still more to do but hopefully this review will suffice for the "golden ticket" requirement for the extended warrenty.
Written by a customer while visiting swann.com
Customer Rating
4
Great features
on April 25, 2019
Posted by: Hector74
from San Antonio, Texas
I purchase this 2 weeks ago. I had a previous Swann System that lasted for 8 years. This system has great features that I love, especially the night vision. The only reason I gave 4 stars is because it blacks out part of the picture when shade appears on screen, so your are looking at half the screen and half shaded which is black out. I would recommend Swann systems over everyone else. Keep up the good work SWANN.
I would recommend this to a friend!
Written by a customer while visiting swann.com
Customer Rating
1
poor picture quality, poor app interface, very poor.
on February 11, 2020
Posted by: GavinT
from Newport
Frequency of use:Daily
reading the sales pitch its states that you will be able to see faces and read number plates from the clear images. This is not true in the slightest. My car is parked approx 8m away and even in clear light, people are unable to read back the letters on the plate.
the cameras are completely useless other than 'seeing whats outside'!!
The user interface in the app does not allow synchronised playback of mutliple cameras or if it does i cannot find how to apply it.
if i hadnt installed the cables in the cavity walls it would have been returned to store as not fit for purpose.
To say I am disappointed by the set is an understatement and even more annoyed that to get a picture that might be of some use i will have to gamble on another Swann product. The gamble being if it does as they say and also if it works with my DVR, which my father has found with his system, it has been outdated meaning that any new type of camera will not work due to its age (5~6 years)
No, I would not recommend this to a friend.
Response from swann.comBy Josh V. , Customer Service , February 11, 2020
Hello Gavin,
Thank you for reaching out to us with your feedback. We are sorry to hear about your most recent experience with our Swann 8 Channel $ Camera DVR System. Based on the information provided, it is possible that the recorder is preset to record at a lower resolution than capable. This can be adjusted within the recorder. If you are having issues when remotely accessing your unit, we would recommend switching to the mainstream footage. This will improve the resolution but may delay playback times. Substream footage will allow for fast loading times but will reduce the resolution of the image.
At this time playback of multiple channels at the same time is not available within the Swann Security application. We hope to integrate more features into the application with its further development.
Your feedback is important to us. If you require further assistance, please reach out to our support team.
https://www.swann.com/us/contact-tech-support
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us with your feedback. We are sorry to hear about your most recent experience with our Swann 8 Channel $ Camera DVR System. Based on the information provided, it is possible that the recorder is preset to record at a lower resolution than capable. This can be adjusted within the recorder. If you are having issues when remotely accessing your unit, we would recommend switching to the mainstream footage. This will improve the resolution but may delay playback times. Substream footage will allow for fast loading times but will reduce the resolution of the image.
At this time playback of multiple channels at the same time is not available within the Swann Security application. We hope to integrate more features into the application with its further development.
Your feedback is important to us. If you require further assistance, please reach out to our support team.
https://www.swann.com/us/contact-tech-support
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
3
Serves it’s purpose
on April 8, 2019
Posted by: Debned
from NSW Australia
I bought this late last year, we finally got it installed in January . unable to get anyone to do this so we managed to install it ourselves.
Used while away on holiday so it did provide us some peace of mind but it was very random in what was detected. One night a moth set it off. I have noticed cars will activate recording but a neighbor walking into same area may not activate sensor.
Used while away on holiday so it did provide us some peace of mind but it was very random in what was detected. One night a moth set it off. I have noticed cars will activate recording but a neighbor walking into same area may not activate sensor.
Response from swann.comBy Josh V., Customer Service, October 24, 2019
You may need to adjust the motion settings on the DVR. This may prevent the false triggers you are receiving. You are able to speak with one of our technical support agents and go through the DVR settings.
Written by a customer while visiting swann.com
Posted by: Howard B.
Verified Purchase:Yes
It works pretty good. The manual needs to explain what the setting changes will do.
Written by a customer while visiting swann.com
Customer Rating
5
Great System : Swann 8 Channel 1080p Full HD DVR Security System
on February 12, 2019
Posted by: Michael
After many, many hours of research, I decided to go with Swann for a security camera system for my rural home. Although, my research showed that the Swann systems are reasonably priced and had good reviews on various websites, what finally swayed me from a competing system was the informative website and most importantly, the well written and detailed downloadable color 79 page manual on the system I was considering. It was important for me to know, before purchase, what was involved in installing and using the system. As others have noted, the system was easy to install, the most difficult part being getting the cables into the house. Months ago, I installed a wireless camera system for some friends in Virginia, but I wanted a wired system that was not dependent on WiFi or the Internet should a widespread power outage occur. I can easily run this system with a deep discharge 12v battery and inverter, charged by my single 100w solar panel. The 1080p cameras are great and present a great picture on my large screen TV which I use as a monitor. I also have a dedicated monitor which I keep as a backup. The app works great on my iPhone 8-Plus and I get push notifications and emails whenever an "event" occurs. I record 24/7 and keep the motion and PIR off except when I leave my house as I also have separate motion alarms and perimeter alarms in my house. This system is very user friendly but I highly recommend spending the money for extra printer ink cartridges and download and print the user manual. You will need it. I wish that the manual was included, but I guess it would be too expensive. I have an 8 channel system with only 4 cameras, but I really want 4 additional cameras. I will wait for a sale on individual cameras or just buy another system entirely and keep the 2nd DVR in my Faraday can as a backup.
Written by a customer while visiting swann.com