Customer reviews from swann.com
Swann - Indoor 1080p Wi-Fi Wireless Network Surveillance Camera - Black/White
Average customer rating
3.9
(15 Reviews)
Rating breakdown 15 reviews
5 Stars
6
4 Stars
6
3 Stars
1
2 Stars
0
1 Star
2
0%of customers recommend this product.
(
0 out of
1)
Customer Reviews for Swann - Indoor 1080p Wi-Fi Wireless Network Surveillance Camera - Black/White
Customer Rating
5
Home Internal Camera
on October 17, 2018
Posted by: Kevin S.
Good value camera - easy to set-up - good vision clarity - speaker a little bit tinny - but works well/
Written by a customer while visiting swann.com
Customer Rating
1
Stopped connecting so did swann support
on December 31, 2019
Posted by: leeleee
from London
Frequency of use:Daily
Stopped connecting and swann showed no interest in connecting.
No, I would not recommend this to a friend.
Response from swann.comBy Josh V. , Customer Service , January 2, 2020
Hello,
Thank you for reaching out to us and sharing your feedback. We are sorry for the inconvenience. We are unable to confirm the root of your issues based on the context provided. We ask that you please reach out to our support team verbally for assistance.
https://www.swann.com/us/contact-tech-support
If defective, we offer a 1-year warranty provided a copy of your receipt or 18-months with valid registration.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry for the inconvenience. We are unable to confirm the root of your issues based on the context provided. We ask that you please reach out to our support team verbally for assistance.
https://www.swann.com/us/contact-tech-support
If defective, we offer a 1-year warranty provided a copy of your receipt or 18-months with valid registration.
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
5
Great camera very easy to set up
on August 16, 2022
Posted by: Rod 5700
I just brought this camera today and 100 percent happy with it great pictures and great easy of use
Response from swann.comBy Josh V., Customer Service , September 13, 2022
Hello Rod 5700,
Thank you for reaching out to us and sharing your positive feedback on our CoreCam™ Wireless Security Camera. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Thank you for reaching out to us and sharing your positive feedback on our CoreCam™ Wireless Security Camera. We hope you continue to enjoy all the great features the system has to offer. If you come up with any questions or require any further assistance please know that we do offer 24-hour technical support. Click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Ask our team for more information on our extended warranties with our Secure Plus Plans. Your feedback is important to us.
https://us.swann.com/swann-security-subscription/
Please let us know how we may further assist you,
Thank you.
JV
Swann Customer Support
Written by a customer while visiting swann.com
Customer Rating
1
RIDICULOUS
on February 6, 2023
Posted by: Bhangholio
Ive had these things for awhile now...over a year. Every once in a while when im doing maintenance on my other cameras i give these a try....i only get device id not valid. Never had a qrcode... ridiculous, man. Ridiculous!
Response from swann.comBy LV, Customer Support, February 13, 2023
Dear Bhangholio,
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Indoor Security Camera with WiFi. Based on the information provided, we recommend you reach out to our Techincal Support Team. It is uncommon for the application to not trigger a notification to your mobile device or disconnect from your WiFi. This can be an issue with the camera or the application. If all have been exhausted, please contact us once more and request to speak with a level 2 support agent. Please click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you.
Thank you,
LV
Swann Customer Support
Thank you for reaching out to us and sharing your feedback. We are sorry to hear about your most recent experience with our Indoor Security Camera with WiFi. Based on the information provided, we recommend you reach out to our Techincal Support Team. It is uncommon for the application to not trigger a notification to your mobile device or disconnect from your WiFi. This can be an issue with the camera or the application. If all have been exhausted, please contact us once more and request to speak with a level 2 support agent. Please click on the blue box on the bottom right-hand corner to live chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Please let us know how we may further assist you.
Thank you,
LV
Swann Customer Support
Written by a customer while visiting swann.com
Posted by: Chucky from kentucky
Verified Purchase:Yes
Great product great price
Response from swann.comBy LV - Swann Team, February 12, 2024
Thank you for sharing your positive feedback. We are glad to know you find value in your new Swann device. If you ever need assistance with your product please know we're here to help. Visit our support page, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, February 13, 2024
Hello. Thank you for sharing your feedback. We are glad to hear you find value in your Swann system. Your feedback is important to us. Visit our support page, then click on the blue box on the bottom right-hand corner to chat with a technical support agent or contact us over the phone.
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
https://support.swann.com/s/
Your feedback is important to us.
LV - Swann Team
Written by a customer while visiting swann.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Response from swann.comBy LV - Swann Team, April 3, 2024
Thank you for sharing your 5-star feedback!
Written by a customer while visiting swann.com