Customer reviews from sony.com
Sony - DPT Series Digital Paper - 13.3" - 16GB - Black
Average customer rating
3.5
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
15
4 Stars
15
3 Stars
9
2 Stars
7
1 Star
7
70%of customers recommend this product.
(
33 out of
47)
Customer Reviews for Sony - DPT Series Digital Paper - 13.3" - 16GB - Black
Customer Rating
5
The best paper notepad replacement!
on March 29, 2018
Posted by: Rayzwief
Gender:Male
I first have to admit i've been working with digital paper since the early versions so i am a fan. I am a avid note taker, i seem to recall more if i write down. i have not been able to use my computer or ipad for this in a way that feels natural. Sony Digital Paper with its legal pad size is perfect and the pen/pencil to paper experience is seamlessly transferred to a digital medium. the advantage for me was a very simular notetaking experience with digital sync to my computer. no more drawers full of paper notepads. While I mostly use for notes, a secondary advantage is 'printing' any paper documents directly to the SDP to eliminate carrying around paper, and having the ability to markup/highlight while reviewing in full page form like a paper print out.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
1
Digital Paper will not connect to computer via USB
on April 16, 2019
Posted by: HeidiT
Gender:Female
Verified Purchase:Yes
I bought my Digital paper last week and for taking notes it is great. However the Digital Paper App on the computer will not register the Digital Paper when connected to USB, which means that I cannot connect it to the internet and hence not through the Phone. This highly limits the usefulness of the device.
No, I would not recommend this to a friend.
Response from sony.comBy Sony Social Support, April 19, 2019
Hi HeidiT,
We're sorry to hear about what happened. Let's try to isolate the issue by following some troubleshooting steps. First, try to replace the USB cable, USB cable might be faulty. Next, try to uninstall and reinstall the app and restart your computer. If those steps didn't fix the issue, press the reset button at the top of the digital paper using a pin or any thin object. Kindly check the link below for details.
https://helpguide.sony.net/dpt/rp1/v1/en/contents/TP0001178293.html
Regards,
Sam
We're sorry to hear about what happened. Let's try to isolate the issue by following some troubleshooting steps. First, try to replace the USB cable, USB cable might be faulty. Next, try to uninstall and reinstall the app and restart your computer. If those steps didn't fix the issue, press the reset button at the top of the digital paper using a pin or any thin object. Kindly check the link below for details.
https://helpguide.sony.net/dpt/rp1/v1/en/contents/TP0001178293.html
Regards,
Sam
Written by a customer while visiting sony.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
I bought this product about two months ago and I like it that it is light.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: blusave
Verified Purchase:Yes
good so good，i am happy to buy this fantastic product
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: JoanMB
Gender:Female
Verified Purchase:Yes
This device meets my needs exactly and the larger one is the size of a regular piece of paper. I am disappointed in the charging capacity of the pen. I will try to have it replaced.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, February 12, 2020
Hi JoanMB,
We regret to hear about this. If the pen stops charging, please try to disconnect and reconnect the USB cable and make sure it is securely plugged in. Also, try charging the pen on a different USB port of your computer.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
We regret to hear about this. If the pen stops charging, please try to disconnect and reconnect the USB cable and make sure it is securely plugged in. Also, try charging the pen on a different USB port of your computer.
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Sony Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Sam
Written by a customer while visiting sony.com