Customer reviews from sony.com
Sony - DPT Series Digital Paper - 13.3" - 16GB - Black
Average customer rating
3.5
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
15
4 Stars
15
3 Stars
9
2 Stars
7
1 Star
7
70%of customers recommend this product.
(
33 out of
47)
Customer Reviews for Sony - DPT Series Digital Paper - 13.3" - 16GB - Black
Customer Rating
1
Buggy Digital Paper App
on August 26, 2017
Posted by: Jiashu
On my digital paper, it shows wifi is connected, but Digital Paper can't connect Digital Paper App via wifi. USB and Bluetooth work both fine. I use 64-bit Win 10. I found that I could use connect digital paper app via wifi on my girlfriend's Macbook.
Written by a customer while visiting sony.com
Customer Rating
4
Eye sight saver - Missing Epub format support :(
on September 10, 2017
Posted by: vanand
Gender:Male
Bought this three weeks back and have been using it IT field to keep reading technical books and print out MSDN documentation to the digital paper. Several colleagues of mine were surprised and impressed by the light weight nature. Connectivity via bluetooth and WiFi is thoughtful and Sony has excelled in making a proper utility tool.
One major major set back is the lack of support for EPUB format. This could be a software update in future.
The note packing ability is excellent and feels better than the Ipad pro 12 that I own as well.
I strongly request the epub support to make this product more usable and expand its adoption.
One major major set back is the lack of support for EPUB format. This could be a software update in future.
The note packing ability is excellent and feels better than the Ipad pro 12 that I own as well.
I strongly request the epub support to make this product more usable and expand its adoption.
I would recommend this to a friend!
Response from sony.comBy Jen, Sony North America Customer Support, September 15, 2017
Hi Vanand, Thank you for telling us what you like about this Digital Paper. We also appreciate providing us these feedback for the betterment of our product. We will pass what you've said about the EPUB support to the proper department. Thank you for your time.
Written by a customer while visiting sony.com
Customer Rating
2
Better hardware, worse software
on September 18, 2017
Posted by: mwittie
Gender:Male
Bring back webdav integration. Allow me to sort documents by date. Allow me to create a note in the current folder.
The last version of your reader was a big leap forward. This one has better resolution and response time, though a less white screen and a pen that has to be charged. The software on this device is a step back. Please bring back the old features fast.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, September 19, 2017
Hi, mwittie, Thank you for your feedback. There are actually a lot of improvements of DPT-RP1 compared to its predecessor including the network connectivity, battery life, and display but we will still forward this to the proper department. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. The links below will give you more details:
https://www.sony.com/electronics/digital-paper-notepads/dpts1/specifications
https://www.sony.com/electronics/digital-paper-notepads/dpt-rp1/specifications
Regards,
Vincent
https://www.sony.com/electronics/digital-paper-notepads/dpts1/specifications
https://www.sony.com/electronics/digital-paper-notepads/dpt-rp1/specifications
Regards,
Vincent
Written by a customer while visiting sony.com
Customer Rating
1
No EPUB Support
on July 20, 2017
Posted by: FirstReader42
Gender:Male
This device is great to handle it but with no EPUB Support, this is a common standard
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 20, 2017
Hi, FirstReader42, Thanks for your input. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We will forward your information to the proper department. Thank you. -Vincent
Written by a customer while visiting sony.com
Customer Rating
3
bad pen
on September 25, 2017
Posted by: Anonymous
Please please please find another factory to produce the pen. Besides, I can not believe this is the wrap of Sony! I cannot even tell whether it is a brand new one or used one
Response from sony.comBy Sony North America Customer Support, September 25, 2017
Hi, patrickstansen, We appreciate your input. Please reach us at socialsupport@am.sony.com and include the details of your unit, more details of the issue and your reference number (if available). Regards, Vincent
Written by a customer while visiting sony.com
Customer Rating
5
Digital paper
on January 14, 2018
Posted by: Sanjaym
Gender:Male
Can we increase contrast of screen.
. Its good for textbook readers .
. Its good for textbook readers .
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Very Productive, despite some improvements in need
on July 14, 2017
Posted by: IsaiahMJC
Gender:Male
I purchased this device on preorder, and I've used it for almost 1 Month. Additionally, I've used the previous product, DPTS1 as well.
This product is very useful and productive for me and my law-relating job. Tons of PDF files and even normal MS office files can be read on this device. It really releases the pain of my eyes after a long time working on my laptop.
Additionally, the reflecting and refreshing speed of this product is very acceptable as an e-ink electronic device. I hardly feel any delay when turning pages or writing on it.
BUT I have some serious advice for this device and I'm pretty sure, these points are all related to the software. Really hope any Sony staff member could read my genuine words.
1. Please cancel the page display and redirection function on the top of the page, shown when touched once. It's very annoying whenever the redirection ability is activated and the page suddenly turns out of any such intention. And it happens quite often, especially when I'm writing on the top of the page with my hand around the page portion.
2. Page jumping function could be helpful. With the current software, I can only jump page with the very weak page bar on the top, it's not accurate at all. And the thumbnail view is very limited, either. Page jumping function is still useful, especially when the file is of long pages.
3. Sometimes, I don't want my handwriting be adjusted. I feel it more natural and comfortable if the original handwriting could be kept, instead of the adjusted handwriting. Or at least, please consider turning the option on for people to choose whether let their handwriting be adjusted automatically.
1. Please cancel the page display and redirection function on the top of the page, shown when touched once. It's very annoying whenever the redirection ability is activated and the page suddenly turns out of any such intention. And it happens quite often, especially when I'm writing on the top of the page with my hand around the page portion.
2. Page jumping function could be helpful. With the current software, I can only jump page with the very weak page bar on the top, it's not accurate at all. And the thumbnail view is very limited, either. Page jumping function is still useful, especially when the file is of long pages.
3. Sometimes, I don't want my handwriting be adjusted. I feel it more natural and comfortable if the original handwriting could be kept, instead of the adjusted handwriting. Or at least, please consider turning the option on for people to choose whether let their handwriting be adjusted automatically.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
file transfer problems
on July 21, 2017
Posted by: Nicholas001
makes no sense to limit the storage to 11G
file transfer is extremely slowwwwwww, like forever to transfer 1G.....
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 28, 2017
Hi, Nicholas001, We apologize for any inconvenience. You may try to isolate this issue by resetting the unit. Follow the link here for the steps: http://helpguide.sony.net/dpt/rp1/v1/en/contents/TP0001178293.html. Regards, Vincent
Written by a customer while visiting sony.com