Customer reviews from sony.com
Sony - DPT Series Digital Paper - 13.3" - 16GB - Black
Average customer rating
3.5
(53 Reviews)
Rating breakdown 53 reviews
5 Stars
15
4 Stars
15
3 Stars
9
2 Stars
7
1 Star
7
70%of customers recommend this product.
(
33 out of
47)
Customer Reviews for Sony - DPT Series Digital Paper - 13.3" - 16GB - Black
Customer Rating
1
Severe Software Flaws Limit Great Product
on July 8, 2017
Posted by: GradStudent23
Gender:Male
Love Sony, and most of their products; however, what would otherwise be a great product is severely limited by tragic software flaws that should be standard in this type of product and price point.
This version of the Digital Paper lacks basic pdf editing functions such as adding bookmarks and indexing. Any large document over 100 pages is impractical to navigate. It doesn't even allow quick access to a table of contents and you can't create shortcuts to any pages besides drawing on them. I don't understand this type of oversight in the software design. Any free basic pdf reading software grants you this type of features because they are essential. If Sony is going to limit the documents which can be accessed on the DPT-RP1 to only PDFs then they at least should have provided the tools to properly navigate through them. It literally makes no sense.
The DPT-RP1 would have been the perfect tool for anyone working in reading intensive technical fields or for whoever has to constantly read papers from academic journals. I don't know if Sony ever expects to significantly update the software in the DPT-RP1, but until they do, I cannot honestly recommend it to anyone since it's so severely limited.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 28, 2017
Hi, GradStudent23, We appreciate your input. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. Regards, Vincent
Written by a customer while visiting sony.com
Customer Rating
1
Linux not supported
on July 8, 2017
Posted by: euclid
Gender:Male
At first glance, this device was very promising: it offers the ability to read and annotate an academic article and to take notes during a talk.
However, the USB interface doesn't work as a classical mass storage device. Moreover the Software provided by SONY doesn't run on Linux (Windows and MacOS support only), even with wine.
Hence, it is not possible for me to send my notes to my computers and to put some articles on the device.
I think it is a shame since:
1) Linux is widely used by the targeted audience (such as academics)
2) The device relies on... Linux (according to the OSS website of Sony).
Because of this single fact, the usage of the device is very limited for me.
However, the USB interface doesn't work as a classical mass storage device. Moreover the Software provided by SONY doesn't run on Linux (Windows and MacOS support only), even with wine.
Hence, it is not possible for me to send my notes to my computers and to put some articles on the device.
I think it is a shame since:
1) Linux is widely used by the targeted audience (such as academics)
2) The device relies on... Linux (according to the OSS website of Sony).
Because of this single fact, the usage of the device is very limited for me.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 10, 2017
Hi, euclid, We appreciate your time and feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We will forward this to the proper department. Regards, Vincent
Written by a customer while visiting sony.com
Customer Rating
2
Linux support / USB Drivers
on July 9, 2017
Posted by: bkamath
Gender:Male
DPA only runs on Windows / OSX, while all my computers run a linux-based OS. Regardless of that, I'm surprised SONY abandoned the idea of having the device present as a USB mass-storage device (as opposed to CDC ACM?), as that would have required no software on the host side. Alternatively they could maybe have made the app in an OS-agnostic way, such as by exposing a REST API or a web-app from the device itself.
Syncing pdfs with my host computers was going to be a huge part of how I wanted to use this device. I suppose I can find a windows computer with any cloud storage and accomplish the same thing but it is very inconvenient.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, July 10, 2017
Hi, bkamath, Thank you for your input. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. I’ll pass what you've said onto the proper department. Thank you. -Vincent
Written by a customer while visiting sony.com
Customer Rating
3
Without display of bookmarks, Hard to navigate
on March 19, 2018
Posted by: Anonymous
There is no display of bookmarks which makes it hard to navigate through the whole book.
I can not jump from where I am reading to any place in the book with the assistance of bookmarks.
I can not jump from where I am reading to any place in the book with the assistance of bookmarks.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
2
Amazing hardware - 20 years old software
on November 16, 2017
Posted by: Panos Z
Gender:Male
This PDF reader has the best screen I have ever seen, better than any other ebook reader, tablet or even iPad pros. It is also the fastest e-ink device I've ever seen thanks to its fast processor and its more than enough RAM.
And then it's its software. Someone would think this is the easy part, you only need to copy the functionality of other ebook readers in the market or some functionality of the numerous tablets with iOS or android in the market. After all this is only an ebook reader/writer so the software can be quite simple.
But no, in 2017 the functionality of this ebook is simply unacceptable. I guess this would be true if this was introduced back in 2007 and maybe it could be acceptable back in 1997 (but not 100% sure about that).
But no, in 2017 the functionality of this ebook is simply unacceptable. I guess this would be true if this was introduced back in 2007 and maybe it could be acceptable back in 1997 (but not 100% sure about that).
I knew all its software drawbacks before I purchase this, but it is different when you see it first hand. I don't understand what Sony had in mind before rolling out this.
It is a truly amazing piece of hardware, it's a pity Sony doesn't or can't improve the software side. But Sony please if you can't do it, open it up for independent developers so people could have a choice. Everyone shown my Sony ebook would like to buy it, only before they realized what this amazing product can't do.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Customer Rating
4
Good ebook, I want a bit more
on January 6, 2018
Posted by: Tarantular
It is overall well designed. I enjoy reading pdf using it. I hope some more functions can be added in the future. For example, I hope I can return to my original page after jumping with a simple return button. I also hope a basic browser can be added so that I can visit Wikipedia from time to time.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: AndreaLM
Gender:Female
Verified Purchase:Yes
I bought it to try to avoid paper at work. It doesn´t support any kind of document but PDF (I hopped it works with .doc). You have to be in the same wifi in order to transfer from your desktop to the device... my desktop is wired so I only can transfer using USB cable.. You have to have mDNS in your network to transfer. Not always you can enable it (consider being in an hotel).You realized that your pen is out of battery when it is late, during a meeting. The app is only available on a small region. I was outside the US and I coul not download it.
No, I would not recommend this to a friend.
Response from sony.comBy -Jen, Sony Social Support, November 24, 2018
Hi AndreaLM, we're sorry to hear that the Digital Paper didn't meet your expectations. Your feedback is greatly appreciated and rest assured that it will not go unseen and will be directed to the proper department.
Written by a customer while visiting sony.com
Customer Rating
4
Elegant gadget with a lot of room to perfection...
on April 9, 2018
Posted by: Sonycrazy
Regardless of its imperfections, i am totally enjoying it. I do really hope Sony will listen to its customers and take action asap. This thing takes reading to the next level, and i can't thank Sony enough for making it. But i am sure a lot of people will buy it regardless of it's price, if the navigation functions are made available, which is one of the many reasons, apart from the price, discouraging people to buy it. Previous view, Next view, jumping to a page are all the functions completely missing from this beautiful creation of Sony. And one thing i thought about while reading and working in the split screen is, instead of splitting it only in the landscape mode, which by the way the text becomes so small and you lose the enjoyment of it, portrait would have been great - the text size would be the same as the original- but of course for this to work, we also need to scroll- which is missing right now too. With all the problems i have mentioned above, and its hefty price, i do give it a four star, and i can't wait to give it a five star when all the missing functions are added.
Thank you Sony!!
Thank you Sony!!
I would recommend this to a friend!
Written by a customer while visiting sony.com